¿Quién utiliza este software?

Service companies that are the foundation of the American economy, such as Plumbers, Electricians, HVAC, Insulation Installation, Painters, Security System and Home Automation Installers, etc..


Valoración media

4 reseñas
  • 5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 5 / 5
    Atención al cliente
  • 5 / 5
    Características
  • 5 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Prueba gratis
    No
  • Implementación
    En la nube, SaaS, web
  • Formación
    En persona
    En directo en línea
    Documentación
  • Asistencia
    Horas laborables

Datos del proveedor

  • Plexus Software
  • https://plexus.software/
  • Fundada en 1997

Información sobre este software

Your company needs streamlined processes and your people need the right tools to grow. We at Plexus love helping service business grow. We will work with you to improve your business processes and give your team the right software tools so you all can serve your clients better. Our team of business consultants will craft the software to make it easy to maintain your processes to ensure your customers always have a great experience. Learn more about how Plexus can help your company grow today!


Funciones de Plexus

  • Acceso móvil
  • Base de datos de clientes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de centros de atención telefónica
  • Gestión de contratos
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Portal de autoservicio
  • Programación
  • Seguimiento de trabajos
  • Seguimiento del historial de servicios
  • Acceso móvil
  • Base de datos de contactos
  • Cobro de pagos en el terreno
  • Enrutamiento
  • Expedición
  • Facturación
  • Firma electrónica
  • Gestión de contratos
  • Gestión de inventarios
  • Gestión de pedidos de trabajo
  • Presupuestos y estimaciones
  • Programación
  • Reloj de tiempo
  • Seguimiento del historial de servicios
  • Automated Quoting
  • Configurador de productos
  • Creación de marca personalizable
  • Gestión de catálogos
  • Gestión de contactos
  • Gestión de descuentos
  • Gestión de precios
  • Portal de clientes

Las reseñas más útiles sobre Plexus

Great Field Service Management Software

  Traducir con Google
5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: We have had a great experience with Plexus. Plexus has allowed our business to effectively manage all jobs from anywhere or any device that has internet access. All our information is stored securely on a cloud-based system. The features of the program have helped us streamline our practices and have added functionality to our in-place practices. The Plexus team has been amazing to work with. Their customer support is always available to answer questions we may have, especially for those employees that struggle with being technologically savvy. All of our employees have found the system to be helpful in making our business run more effectively and efficiently. Our business went from entering data three to four times, with data often being lost, to entering data once. Plexus has added many features to our business and eased many of our daily tasks. Scheduling jobs is no longer a hassle and we can easily see the schedule for the day, week, and even month. I would recommend Plexus to help improve processes for any field service business.

Puntos a favor: Personalization
Schedule
Ease of Use
Data/Reports
Functions and Features
All Information Stored in One Place

Puntos en contra: It can take a little longer for those that struggle with technology to learn what they need to know.

Five Stars- Great Company

  Traducir con Google
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: We cant say enough about the excellent service provided by Plexus and their team. They actually custom fit a computer software to meet our small plumbing business. They are always available to help with problems. This software has improved our systems throughout our business. We are extremely happy with Plexus and their team!!