¿Quién utiliza este software?

Debt collection agencies and law firms that concentrate in the area of accounts receivable collections and creditors' rights.


Valoración media

2 reseñas
  • 3.5 / 5
    En general
  • 3.5 / 5
    Facilidad de uso
  • 2.5 / 5
    Atención al cliente
  • 3 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Prueba gratis
  • Implementación
    Instalado: Windows
  • Formación
    En persona
    En directo en línea
    Documentación
  • Asistencia
    En horario ininterrumpido (atiende un representante)

Datos del proveedor

  • AgreeYa Solutions
  • http://agreeya.com/
  • Fundada en 1999

Información sobre este software

A comprehensive collection and case management software designed with creditors rights and compliance in mind. Cogent enables law firms and agencies that concentrate in area of accounts receivable collections and creditors rights to control, manage, govern and automate their collections and case management.


Funciones de Cogent

  • Colectas internas
  • Creación de informes de oficina de crédito
  • Gestión de agencias
  • Gestión de clientes
  • Gestión de comisiones
  • Gestión de contactos
  • Gestión de la conformidad
  • Gestión de transacciones
  • Marcador automático
  • Notificaciones automáticas
  • Planes de pagos
  • Programación de rellamadas

Cogent Most Helpful Reviews

Cogent has been a real value-add for our firm. We have been able to automate many processes and inc

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5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: We were in need of a new way to perform our e-signing duties. AgreeYa worked with our firm and an outside vendor on a six-month project to a create web interface that will allow our documents to be merged and sent to an e-file site without manual intervention. This has significantly increased our attorney's productivity and reduced our staff time to create, manage and e-file those documents.

Puntos a favor: Cogent is a very user-friendly application for the legal collection industry. A robust platform that is far advanced from others in the industry.

Puntos en contra: Overall, my experience has been good. Everyone is very nice and tries very hard to accommodate our needs. The development level is also very high. I do wish however, that staff would be on hand during our business hours.

Cogent was created for legal not operations including collections.

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2/5
En general
2 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: Our people did not do their due diligence on this system when we where in the testing and shopping phase so it was our fault in the end.

Puntos a favor: Excellent for legal operations as it has all the bells and whistles a legal collector or Paralegal would want.

Puntos en contra: Its not made for non legal collections. I was a manager that managed over 100 full time collectors on this system and it was very difficult to get them trained from Ontario.