--- description: ¿Qué piensan los usuarios de Cliengo? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Cliengo. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cliengo - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Programas de inteligencia artificial](/directory/30938/artificial-intelligence/software) > [Cliengo](/software/158756/cliengo) # Cliengo Canonical: https://www.capterra.es/software/158756/cliengo Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/158756/cliengo?page=2) > Herramienta de chatbot en varios idiomas con seguimiento de contactos integrado para equipos de ventas. > > Veredicto: 13 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.3/5** | 13 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Cliengo - **Ubicación**: Buenos Aires, Argentina ## Contexto comercial - **Precio inicial**: 29,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Despliegue y plataformas**: Windows (desktop) - **Idiomas admitidos**: español, inglés, portugués - **Países disponibles**: Argentina ## Funcionalidades - Chatbot - Varios idiomas ## Categoría - [Programas de inteligencia artificial](https://www.capterra.es/directory/30938/artificial-intelligence/software) ## Alternativas 1. [Doxel](https://www.capterra.es/software/1010912/doxel) — 4.0/5 (1 reviews) 2. [Eva](https://www.capterra.es/software/174378/eva) — 4.0/5 (3 reviews) ## Opiniones ### "Excelente opción hace 3 años" — 2.0/5 > **Usuario verificado** | *2 de febrero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Versión Latinoamericana para gestión de clientes Soporte en español desde Argentina de forma personalizada. Interfaz sencilla y sin complejidades > > **Desventajas**: Implementar WhatsApp API no es intuitivo y debe ser forzosamente por llamada y por cita previa con ellos Cobros fantasma por parte de la plataforma Suele equivocarse al contestar en automatico > > He trabajado por años y fue una gran opción pero perdieron competitividad frente a otras opciones más baratas en el mercado que ofrecen paquetes más completos y costos claros. ----- ### "Cliengo, a chatbot platform that guarantees satisfied customers and maximizes campaign performance." — 5.0/5 > **Marianela** | *4 de febrero de 2023* | Productos químicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Some of the most interesting features of Cliengo is the possibility of carrying out multiple functions within the platform, such as, for example, we can access our Google Ads statistics within our options menu and analyze the results of the campaigns clearly and precisely. They generated leads that have offered us better benefits.Besides, with Cliengo we can have detailed records of everything related to the collection of data from our contacts and the interactions made by users who use our platforms. > > **Desventajas**: Cliengo has different licensing plans based on the needs of our clients. On the other hand, we have the details of each conversation related to our leads and clients, which allows us to analyze them later, so it is important to always keep the people who interact with our platform informed of the records that we keep and make sure that they have accepted the terms and conditions previously shown. Without a doubt, Cliengo is an excellent tool to manage the entire service process with our agents and validate the results of marketing campaigns that we can implement. > > Cliengo is a very interactive platform, which does not require a learning curve for its use, and makes it easier for us to incorporate agents into the customer service process very quickly, in addition to being able to activate the out-of-hours mode and not miss registering any need at any time that we do not have staff willing to attend the chat. ----- ### "Un chatbot que ahorra tiempo y te libera de tareas cotidianas" — 5.0/5 > **María de los Ángeles** | *26 de mayo de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Es 100% personalizable. Tiene diferentes idiomas. Lo podés usar para lo que quieras y lo podés integrar con muchás plataformas, nosotros lo tenemos en nuestra website y en WhatsApp. > > **Desventajas**: El soporte técnico demora mucho en responder. > > Cliengo es excelente para mejorar tus procesos, ya sean de ventas, de atención, de selección. Nosotros lo usamos para dar el primer contacto con posibles candidatos y nos ahorramos un montón de tiempo que podemos dedicar a otras tareas. ----- ### "Good tool, not simple implementation" — 4.0/5 > **Ismael** | *24 de mayo de 2023* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Loads of good presets and out of the box integrations that make it easier to work instead of having to think about setups. > > **Desventajas**: Customer support isn't as Intuitive at first glance. It takes effort to implement and familiarize with > > It's been a good experience since it's helped to improve communication with clients ----- ### "The best lead management engine" — 5.0/5 > **Thamara** | *27 de julio de 2018* > > **Puntos a favor**: With my work team we were always looking for a tool that would allow that impression and approach with our clients. Also, minimize the man hours that can be to keep the record one by one of possible clients who write in the different channels where the company has presence from its official website (web page) to social networks. All that is mentioned before, we did with the help of Cliengo, it has been the most effective tool to take the registration of our possible clients. In addition, it has a simple section of CRM that frees us from management until a sale is made. Cliengo allows the integration with other tools that we also use within the management of the company, for example: project management, CRM. This powerful tool is very simple to use and implement. Not only in the management of sales or marketing, also from a CSM or any website. With just activate a switch from configurations you are ready to link your site (web page or social networks) to the customer database (DB). Allow control of your database. If you are looking for a customizable chatbot (text and look \& fell), you can take the conversation, save information: who writes, location, time, date. All this you can have with the chatbot of cliengo. On the management of CRM (customer's requirement management), our pre-sales and sales team adapted very easily to the tool, and the amount of training hours was minimal, this being an excellent alternative for proactive collaborators. This tool has a simple > > **Desventajas**: Cliengo's simplicity may be at a certain point a disadvantage. Always according to the expectations or purpose that we have with the tool. It would include client more features for CRM, where the vendors can have a specific dashboard of initiatives or prospects and clients. In the same way, being able to make and send sales offers. All this since the prospective customer registers at any of our sites. This will be a powerful tool for registering a prospective client and managing it until closing a sale. Always adding features while maintaining the benefits of an easy adminsitrative panel. It would center a new update based on user permissions, where a more personalized role can be assigned and not only the options that are displayed in users' permission. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.es/software/158756/cliengo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/158756/cliengo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados