--- description: ¿Qué piensan los usuarios de Cloudbeds? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Cloudbeds. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.es/software/158839/cloudbeds Page: 1 / 15\ Siguiente: [Next page](https://www.capterra.es/software/158839/cloudbeds?page=2) > Cloudbeds ofrece una única plataforma para gestionar a los huéspedes, el personal, el inventario, los precios y los datos, de manera eficaz y en tiempo real. > > Verdict: Rated **4.3/5** by 334 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Cloudbeds? Cloudbeds mejora la vida de hoteleros y propietarios independientes, incluidos, entre otros, hoteles y cadenas, albergues, bed and breakfasts, posadas, alquiler vacacional, apartamentos, campings y más. ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **4.3/5** | 334 Opiniones | | Facilidad de uso | 4.2/5 | Based on overall reviews | | Asistencia al cliente | 4.0/5 | Based on overall reviews | | Relación calidad-precio | 4.1/5 | Based on overall reviews | | Funcionalidades | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Cloudbeds - **Ubicación**: San Diego, EE. UU. - **Founded**: 2012 ## Commercial Context - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés, portugués - **Available Countries**: Albania, Alemania, Argentina, Aruba, Australia, Austria, Barbados, Belice, Brasil, Bulgaria, Bélgica, Canadá, Chequia, Chile, Chipre, Colombia, Corea del Sur, Costa Rica, Croacia, Dinamarca and 40 more ## Funcionalidades - Análisis de canales - Asistencia al cliente - Automatización de marketing - CRM - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Distribución multicanal - Facturación - For Hostel/Dorm Managers - Gestión de calendarios - Gestión de campañas - Gestión de canales - Gestión de incentivos - Gestión de ingresos - Gestión de inscripción - Gestión de inventarios - Gestión de la experiencia del huésped - Gestión de pedidos - Gestión de promociones - Gestión de propiedades - Gestión de recepción - Gestión de reservas - Gestión de reservas - Gestión de socios - Gestión de tareas domésticas - Gestión de tasas - Gestión del pipeline - Gestión multicanal - Integración de GDS y OTA - Inventario de salas - Métricas de rendimiento - Notas de reserva - Panel de actividades - Procesamiento de pagos - Punto de venta (POS) - Reserva en línea - Reservas de grupo - Tarificación dinámica - Third-Party Integrations ## Integrations (13 total) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.es/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.es/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.es/directory/20032/reservations/software) - [Software de gestión de canales](https://www.capterra.es/directory/30678/channel-management/software) - [Software para gestión de hostales y albergues](https://www.capterra.es/directory/31457/hostel-management/software) - [Software de gestión de canales para hoteles](https://www.capterra.es/directory/31615/hotel-channel-management/software) ## Alternativas 1. [Guesty](https://www.capterra.es/software/159377/guesty) — 4.4/5 (428 reviews) 2. [Hostaway](https://www.capterra.es/software/152433/hostaway) — 4.8/5 (1512 reviews) 3. [Lodgify](https://www.capterra.es/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [eZee Centrix](https://www.capterra.es/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Amenitiz](https://www.capterra.es/software/183836/amenitiz) — 4.3/5 (236 reviews) ## Opiniones ### "Bonita pero mala en Latinoamerica" — 2.0/5 > **Diego** | *20 de octubre de 2025* | Hostelería | Recommendation rating: 2.0/10 > > **Puntos a favor**: Tiene una muy bunea intefaz web, PMS excelente, toda la plataforma esta bien diseñada metodos de pagos, clinetes y motor de reservas bien integrado la verdad. La verdad toda su interfaz demsiada bonita y personalizacion es bien sensilla. > > **Desventajas**: Mira aqui son varias desventajas aqui sobre en todo Peru y Latinoamerica en general. No se lo remiendo mejor optar por otras mas abaratas. No se integra con SUNAT (institucion de recaudación tributaria) pesimo la verdad ¿como se supone que haga las facturas a mano?. Metodos de pagos solo tiene opcion paypal y otros en latinoamerica ese servicio no hay y ademas de eso no permite que se integre con alguna pasarela de pagos de tu pais, una desgracia total para lo que cobran. > > Mi experiencia en general a sido buena. Pero no se ajusta a nuestra nesesidades tributarias y encima de eso metodos de pago fuera de lugar poca integracion con otras herramientas de. Pago online (pasarelas de pago, pago con tarjeta de credito o debito). Son muy inflexibles con ese tema y simplemente dicen No se puede. Para lo que ofrecen a ese precio en vez de tener una interfaz bonita prefiero una interfaz funcional. ----- ### "Decepcionantw" — 1.0/5 > **Juan Carlos** | *19 de marzo de 2024* | Hostelería | Recommendation rating: 1.0/10 > > **Puntos a favor**: No tengo elección, no encuentro ventaja alguna > > **Desventajas**: experiencia de usuario perversa Mal sistemas de pago, toca manual Entorpece el proceso en ves de facilitar > > Decepcionante, prometen un mes gratis y me cobraron sin devolucion ----- ### "Cloudbeds, everything you need for your Hotel" — 4.0/5 > **Oscar** | *25 de julio de 2021* | Hostelería | Recommendation rating: 9.0/10 > > **Puntos a favor**: I like how incorporates everything that a hotel needs, booking, sales management, inventory management, reviews management as well as being able to control your own hotel in many ways, i been using this app for over 5 months and every single feature works well, planning and having them it’s vital for a correct organization of your hotel. > > **Desventajas**: There are some features that works better outside the software ecosystem like the built in accounting, i didn’t use this and i think in might not be a key feature to the software. > > I have been using this app for a while now and i can say that it works perfect for a correct administration and management for your different areas of your hotel, it’s easy to use and more importantly, nowadays we need to do everything via remotely. ----- ### "Choosing Cloudbeds as the HMS to migrate from our old HMS" — 4.0/5 > **Larry** | *27 de junio de 2022* | Hostelería | Recommendation rating: 7.0/10 > > **Puntos a favor**: First of all, it was a pleasant experience to engage with the first line officers from cloudbeds, IE the sales staff. The meeting was useful and concise. Most of my relevant concerns were handled. Those that weren't were handled by the appropriate technical colleague. The migration was smooth although anyone who intents to perform all the data migration should get ready for a lot of work as the data might not be imported accurately albeit its not a major concern. The part that i was most impressed with Cloudbeds would be the dashboard and the calender. From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy. Of course there are more sub functions equally useful from the calender. Another equally cool feature i'd have to say is the integration with a large pool of vendors to expand the basic HMS and cater it specifically to each hotel's operation. For us, we integrated Cloudbeds with Assa Abloy's NFC enabled door lock, a Mobile Check in aplication which allows our guests to check in wthout accessing our front desk. This frees up our front desk staff and they have time to perform other tasks\! Guest can safely access their room with their mobile device. > > **Desventajas**: Like any software or application, there are always ways and functions to improve. I was rather disappointed after we have rolled out LIVE with Cloudbeds only to discover that the functions of its REPORTS ( this also include guests folios) are not as comprehensive or flexible as we initially thought. There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds support personnel that they had some technical issues and needed some time to rectify the situation. (Fortunately it took less than 3 hours). And to be fair, since we've gone LIVE with Cloudbeds, it happened only twice. The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page. > > I think i have already given that in my first feedback. ----- ### "Does the job, but somewhat disappointing" — 3.0/5 > **Kenji** | *7 de noviembre de 2024* | Hostelería | Recommendation rating: 6.0/10 > > **Puntos a favor**: It serves as an all in one PMS, channel manager, and communications hub. Support is available all the time despite not always being the most helpful. Nice calendar and dashboard. > > **Desventajas**: The software can be painfully unintuitive. Reporting is oddly very lacking. Hostaway had much better reporting, which to me is a surprise. Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping. Airbnb which is the same for everyone doesn't get balanced out automatically, you have to do this manually. You also have to manually rectify cancellations otherwise they will show as paid. Google Hotel ads isn't working, be wary about this on your sales call because this was a big reason we joined, but so far we have no idea how this works. > > Frustrating, I was under the impression that the software was smarter. A simple report will force you to do a bunch of manual calculations. Taxes aren't included in payout breakdowns, not sure how that was decided. ----- Page: 1 / 15\ Siguiente: [Next page](https://www.capterra.es/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.es/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data