--- description: ¿Qué piensan los usuarios de CallHippo? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CallHippo. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de reconocimiento de voz](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.es/software/159578/callhippo Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.es/software/159578/callhippo?page=2) > Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones. > > Veredicto: 687 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CallHippo? CallHippo sirve en todo el mundo, proporcionando números locales y gratuitos en más de 50 países a los precios más accesibles. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.4/5** | 687 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CallHippo - **Ubicación**: WALNUT, EE. UU. - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: 0,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, griego, hindi, húngaro, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita - **Países disponibles**: Albania, Alemania, Antigua y Barbuda, Argentina, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Belice, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bután, Bélgica, Camboya, Canadá, Chequia y 69 más ## Funcionalidades - CRM - Creación de informes de llamadas - Creación de informes/análisis - De texto a voz - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento automatizado - Enrutamiento de llamadas - Entrada de teclado del teléfono - Gestión de centros de atención telefónica - Gestión de colas de espera - Gestión de contactos - Gestión de la calidad - Grabación - Grabación de llamadas - IVR - Identificador de llamadas - Integración de telefonía informática - Interfaz de agentes - Marcador automático - Mensaje de voz - Panel de comunicaciones - Personalización de la voz - Programación de rellamadas - Registro de llamadas - Supervisión de llamadas - VoIP ## Integraciones (en total: 21) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de reconocimiento de voz](https://www.capterra.es/directory/30098/speech-recognition/software) ## Categorías relacionadas - [Software de reconocimiento de voz](https://www.capterra.es/directory/30098/speech-recognition/software) - [Soluciones de telefonía](https://www.capterra.es/directory/30084/telephony/software) - [Software para call center](https://www.capterra.es/directory/30007/call-center/software) - [Sistemas IVR](https://www.capterra.es/directory/30231/ivr/software) - [Software de contact center](https://www.capterra.es/directory/32035/contact-center/software) ## Alternativas 1. [3CX](https://www.capterra.es/software/158704/3cx) — 4.4/5 (467 reviews) 2. [Ringover](https://www.capterra.es/software/169627/ringover) — 4.7/5 (881 reviews) 3. [Nextiva](https://www.capterra.es/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [VoIP.ms](https://www.capterra.es/software/203084/voip-ms) — 4.8/5 (698 reviews) 5. [RingEX](https://www.capterra.es/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) ## Opiniones ### "The best VOIP company I've tried" — 5.0/5 > **Vanessa** | *16 de marzo de 2025* | Asuntos internacionales | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-) > > **Desventajas**: A little pushy about leaving reviews, but I get it. ----- ### "CallHippo exceeded expectations." — 5.0/5 > **Diane** | *18 de mayo de 2025* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: customer service and connectivity. When I was confused, the staff always replied back to my queries > > **Desventajas**: the price. Its expensive for me. The value is good though > > CallHippo have been interactive in customer service. I had many enquiries during the set up. ----- ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 de mayo de 2026* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Desventajas**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 de junio de 2026* | Seguros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Desventajas**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3 de junio de 2026* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Desventajas**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.es/software/159578/callhippo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/159578/callhippo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados