--- description: ¿Qué piensan los usuarios de Help Desk Migration? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Help Desk Migration. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Help Desk Migration - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de bases de datos](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration) # Help Desk Migration Canonical: https://www.capterra.es/software/160609/help-desk-migration Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.es/software/160609/help-desk-migration?page=2) > Help Desk Migration es un servicio exclusivo que permite mover datos de un sistema de centro de ayuda a otro. > > Veredicto: 108 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Help Desk Migration? Desde startups hasta empresas Fortune 500, más de 20 000 clientes confían en la migración de centros de ayuda. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.8/5** | 108 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Help Desk Migration - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: 10,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, francés, inglés, japonés, portugués, ucraniano - **Países disponibles**: Albania, Alemania, Andorra, Australia, Austria, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Finlandia y 39 más ## Funcionalidades - Conversión de base de datos - Copia de seguridad y recuperación - Importación y exportación de datos - Replicado de datos ## Integraciones (en total: 33) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout … y 18 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de bases de datos](https://www.capterra.es/directory/18/database-management/software) ## Alternativas 1. [Zoho Creator](https://www.capterra.es/software/211755/zoho-creator) — 4.3/5 (169 reviews) 2. [Google Cloud](https://www.capterra.es/software/170983/google-cloud-platform) — 4.7/5 (2265 reviews) 3. [Airtable](https://www.capterra.es/software/146652/airtable) — 4.6/5 (2224 reviews) 4. [MySQL](https://www.capterra.es/software/11482/mysql) — 4.6/5 (2094 reviews) 5. [Microsoft SQL Server](https://www.capterra.es/software/1417/sql-server) — 4.6/5 (1975 reviews) ## Opiniones ### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5 > **Gauthier** | *3 de mayo de 2018* | Artículos deportivos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. > > **Desventajas**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism. > > Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents. ----- ### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5 > **Carol** | *14 de febrero de 2020* | Medios online | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful. > > **Desventajas**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed. > > We migrated from Zendesk to Hubspot for our ticketing software. ----- ### "Worked as expected" — 4.0/5 > **Daelan** | *15 de noviembre de 2019* | Ropa y moda | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk. > > **Desventajas**: The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it. > > Overall it was positive ----- ### "Worked like a dream" — 5.0/5 > **Jesse** | *7 de noviembre de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software saved me from hours of inputting data into a spreadsheet to then send to Connectwise to hope I did it all right and that the data gets imported. It worked perfectly, it was fast, customer service was awesome (on a Sunday morning). 5 Stars\! > > **Desventajas**: The interface would show failures but not tell you what was wrong just that someone would be reaching out. Someone did reach out, very fast at that, just wish it told you more of what you could do to fix it, if it was something you can do. ----- ### "Highly recommended" — 5.0/5 > **Jason** | *15 de noviembre de 2017* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced. > > **Desventajas**: Timezones are a bit further out from us (PST) but always responsive when we needed. Had a small problem paying for the service via 2Checkout but we worked it out. > > Imported 6 years of support for us. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.es/software/160609/help-desk-migration?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/160609/help-desk-migration) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados