---
description: ¿Qué piensan los usuarios de ReputationStacker? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ReputationStacker.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ReputationStacker - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](/directory/30541/customer-satisfaction/software) > [ReputationStacker](/software/160682/reputationstacker)

# ReputationStacker

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> Solución basada en la nube para empresas que ayuda a automatizar y administrar las reseñas de clientes online y la reputación de la marca.
> 
> Veredicto: 59 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ReputationStacker?

Diseñada para pequeñas y grandes empresas, es un software basado en la nube que ayuda a automatizar los procesos de recopilación de reseñas para una marca en diferentes sitios web.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.9/5** | 59 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.9/5 | Basado en las opiniones generales |
| Funcionalidades | 4.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ReputationStacker

## Contexto comercial

- **Precio inicial**: 63,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Análisis visual
- Compartir en redes sociales
- Comunicación multicanal
- Distribución multicanal
- Estructura de encuesta NPS
- Formularios personalizables
- Gestión de SEO
- Gestión de campañas
- Gestión de correo electrónico
- Gestión de encuestas/sondeos
- Gestión de la experiencia del cliente
- Gestión de los comentarios negativos
- Gestión de respuestas
- Hashtag Tracking
- Integración de redes sociales
- Mensajería SMS
- Modelos personalizables
- Notificación de opinión de usuario
- Panel de comunicaciones
- Review Sharing
- Segmentación de clientes
- Seguimiento de la participación
- Seguimiento de palabras claves
- Solicitud de opinión de usuario
- Supervisión de opiniones

## Integraciones (en total: 1)

- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas para medir la satisfacción del cliente](https://www.capterra.es/directory/30541/customer-satisfaction/software)

## Categorías relacionadas

- [Herramientas para medir la satisfacción del cliente](https://www.capterra.es/directory/30541/customer-satisfaction/software)
- [Software de gestión de reputación online](https://www.capterra.es/directory/30750/reputation-management/software)
- [Software para gestión de reseñas](https://www.capterra.es/directory/31024/review-management/software)

## Alternativas

1. [Brand24](https://www.capterra.es/software/149054/brand24) — 4.7/5 (256 reviews)
2. [Trustpilot](https://www.capterra.es/software/169618/trustpilot) — 4.5/5 (1207 reviews)
3. [Birdeye](https://www.capterra.es/software/152997/birdeye) — 4.7/5 (707 reviews)
4. [rater8](https://www.capterra.es/software/177794/rater8) — 5.0/5 (184 reviews)
5. [GiveMe5.ai](https://www.capterra.es/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Opiniones

### "Reputation Stacker the best in its field" — 5.0/5

> **Thomas** | *10 de enero de 2023* | Banca | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: 1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker  offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker  allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker  provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale.
> 
> **Desventajas**: I cannot think of anything that is missing
> 
> Since I began using Reputation Stacker for my business and it has been such a great experience\! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty.

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### "We're very happy with ReputationStacker compared to similar systems for enterprise reputation management" — 5.0/5

> **Phil** | *22 de julio de 2026* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I really appreciate the review request and response automations. It makes getting reviews for our business locations very easy. The location reports are also good for seeing if anything is an issue at any of our locations.
> 
> **Desventajas**: There is nothing to I can think of that is problematic or not good about it. I've never experienced errors.
> 
> We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide. Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions. Overall we are very satisfied with ReputationStacker.

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### "Excellent reputation management software" — 5.0/5

> **Damon** | *4 de septiembre de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I like the most about ReputationStacker is how effective it is at online reputation management, especially considering that it's pretty much hands off and runs itself. We have it connected to our CRM so that when a customer moves to a certain status then they get added to ReputationStacker and it gets them to write a review. Then it responds to the review. Then it analyzes the review and flags it if the customer needs human follow up. And it auto-shares our reviews on FB \&amp; IG. And the reviews it gets push us higher in Google and AI recommendations.
> 
> **Desventajas**: There is nothing that I don't like or don't find reliable with ReputationStacker. It always performs as I would expect.
> 
> We use to use another platform for reviews that had all kinds of other bells and whistles that we didn't use and the platform itself was complicated and had a steep learning curve. One of our managers suggested we try ReputationStacker because she used it at her last job and said that it's really good for online reputation management but also that it's easy to learn. She wasn't wrong. I'd say that you don't really have to "learn" anything to use it - it's all about setting it up at the beginning so it runs all automatically, and the support people were more than helpful when we were setting it up or anytime we've had any questions after that.

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### "Not sure worth the value" — 3.0/5

> **Valerie** | *10 de septiembre de 2019* | Productos cosméticos | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: Texting and email offered.
> 
> **Desventajas**: Requires a lot of work because it is not integrated into my own Customer management system.  Decided to drop the software.  Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected.
> 
> Did not think it was that easy to use or understand.  I decided to drop it.

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### "ReputationStacker is the best online reputation management software I've used" — 5.0/5

> **Amanda** | *17 de julio de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I appreciated the free trial to make sure that we liked it before we committed. The ReputationStacker support team was very attentive to make sure we were set up correctly and comfortable using the system. It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to.
> 
> **Desventajas**: It's not often that I don't find something to complain about with a software system, but I have no complaints with this one at all.
> 
> ReputationStacker is the best online reputation management software I've used, and I've used a few others before including BirdEye and Podium. ReputationStacker has all of the features without the long contracts and high fees. I also like the dashboard better for managing multiple business locations. It's a better layout and saves me time.

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## Enlaces

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