GoTo Connect

Un agran herramienta para Call Centers

Comentarios: Usualmente lo usamos cuando clientes nos piden hacer el lanzamiento o la activación de una campaña y nos presentan una base de datos para la generación de leads

Puntos a favor:

La facilidad de uso, y las posibilidades que representa la configuraciñon administrativa del sistema, es baste solido por sus varios años en el mercado

Puntos en contra:

Definitivamente el precio, el pago mensual no me parece adecuado

Good tool

Puntos a favor:

For the past two years he has helped me with my work by allowing me to migrate all events into online meetings. Is very solit product.

Puntos en contra:

I needed support, but I'm still waiting to be contacted by support. Fortunately I solved it myself.

Perfect Product for All-in-out

Comentarios: It's one of the least buggy software out there when it comes to video and audio conferencing.

Puntos a favor:

It's the perfect approach in combing everything starting from video calling, to audio conference and remote desktop control.

Puntos en contra:

The thing I dislike about the software is the lack of support. There is very limited documentation on how much you can push the product to get the most out of it. More there is a limit on how much you can

"A simple way to link up and collaborate!"

Comentarios: While working remotely, it is simple to conduct calls using the app. I'll utilize my mobile phone with selected clients, but for some apparent reason, I do not enjoy handing out my mobile phone to everybody! It makes calling simple. It's a simple system to use, and I believe the pricing is reasonable. This tool is simple for training sessions and virtual meetings. GoTo Connect is now a service that allows users to do commerce from everywhere. It's a fully configurable cloud calling and meeting platform. Users may meet, converse, and cooperate.

Puntos a favor:

It's a fantastic solution for remote functioning and getting all calls redirected to my laptop, so I wouldn't have to see my mobile phone. If necessary, we may quickly install the software on our cell phones. It's pretty easy to use, although the UI might be a bit friendlier. If we miss any calls, the voicemail messages will show up immediately, and we can review our call logs in an intuitive list format. Voicemails could also be sent by email.

Puntos en contra:

It is completely reliant on Wi-Fi, so whenever we have any problem with our internet service (even a minor hiccup), we have problems with our calls. The call performance is excellent; however, any Wi-Fi troubles will result in termination. It would be a little difficult to save every phone number.

The Best Service For Remote Call Centers

Comentarios: This product has allowed us to easily grow our company and expand our customer service coverage. The set up was easy, the training was very comprehensive and getting the system built was handled very well. During the initial set-up GoToConnect provides a personalized account person that guides you through the entire set-up from beginning to end.

Puntos a favor:

We use GoToConnect to manage remote agents and it is the best phone system we have ever had. Reporting is easy to gather. The ability to make administrative changes to the call system is the best in the industry. Hands down this is the best service we have ever used in 20+ years.

Puntos en contra:

This software had no weaknesses at all. It is robust and provides every feature you could dream of.