Drip Ecommerce CRM

¿Quién usa Drip Ecommerce CRM?

SaaS, consultores, agencias, empresas de comercio electrónico, blogueros profesionales, pequeñas y medianas empresas y autores de libros electrónicos y de cursos en línea.

¿Qué es Drip Ecommerce CRM?

Drip es un software de automatización de marketing por correo electrónico de clase mundial creado para la próxima década. El creador de la campaña visual tiene decenas de factores desencadenantes, acciones e integraciones para crear campañas automáticas con el generador de flujo de trabajo más intuitivo del mundo activado por el comportamiento para que siempre envíe el mensaje correcto en el momento correcto.

El plan gratuito sin compromisos de Drip (hasta 100 contactos) te permite probar cada característica por completo y conocer la interfaz sencilla y fácil de usar.

Información sobre Drip Ecommerce CRM

Drip

https://www.drip.com/

Fundada en 2013

Resumen de precios de Drip Ecommerce CRM

Drip Ecommerce CRM dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Drip Ecommerce CRM está disponible a partir de 19,00 US$/mes.

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Drip Ecommerce CRM video
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Precio inicial

19,00 US$/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de Drip Ecommerce CRM

Herramientas de administración de leads
Búsqueda de clientes potenciales
Captura de clientes potenciales
Distribución de clientes potenciales
Evaluación de clientes potenciales
Generación de clientes potenciales
Gestión de campañas
Gestión del pipeline
Segmentación de clientes potenciales
Seguimiento de fuentes
Seguimiento de interacciones
Análisis y seguimiento del ROI
CTA personalizables
Campañas de goteo
Contenido dinámico
Evaluación de clientes potenciales
Inteligencia de ventas
Marketing de búsqueda
Marketing social
Pruebas A/B
Páginas de aterrizaje y formularios web
Segmentación
Seguimiento de visitantes de la web
Autorrespondedores
Biblioteca de imágenes
Campañas de goteo
Conformidad CAN SPAM
Contenido dinámico
Correo electrónico activado por evento
Correos electrónicos optimizados para el formato móvil
Creación de informes/análisis
Editor de correo electrónico WYSIWYG
Encuestas de cliente
Gestión de listas
Gestión de modelos
Gestión de suscriptores
Pruebas A/B
Páginas de aterrizaje y formularios web
Acceso móvil
Almacenamiento de documentos
Evaluación de clientes potenciales
Generación de clientes potenciales
Gestión de tareas
Gestión del territorio
Integración de automatización de marketing
Integración de chat interno
Integración de redes sociales
Marketing por correo electrónico
Presupuestos y ofertas
Segmentación
Sistema de calendarios o recordatorios
Base de datos de contactos
Búsqueda de clientes potenciales
Búsqueda/filtro
Contactos compartidos
Gestión de clientes potenciales
Gestión del pipeline de ventas
Importar/exportar contactos
Segmentación
Seguimiento de interacciones

Opiniones de Drip Ecommerce CRM

Mostrando 5 de 146 opiniones

General
4,5/5
Facilidad de uso
4,1/5
Atención al cliente
4,3/5
Funcionalidades
4,4/5
Relación calidad-precio
4,2/5
Mark S.
Owner | Sales | Project Manager
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 5/12/2017

"Drip is the best email/marketing automation software on the planet! I know as I have tested them all"

Comentarios: Drip integrates with just about everything and it is pretty easy to use. The future of marketing from your website is "website personalization" which will create a unique experience for each and every person. Your business also needs to track prospect/customer activity across multiple channels and deliver a customized experience. Nothing makes me leave a website faster than when a website asks me to download something i have already downloaded. The days of one size fits all marketing have come and gone. With Drip, and a few 3rd party apps, I believe you can deliver an online experience like no other that will surely get you noticed and help you stand above your competition.

Puntos a favor: Drip is the dream marketing software I was dreaming of back in 2012 when I first started with another expensive email/marketing automation platform. Out of the box, Drip doesn't need 3rd party apps to format data like making sure names are capitalized. I am a marketing automation geek, and Drip allows you to add just about any other type of marketing software layer like surveys, onsite retargeting, send text messages, and even integrate Facebook messenger and Facebook ads just to name a few. (Some 3rd party apps required) Using Drip and a few items I mentioned above, you can passively profile and lead score all of your prospects to see: - which ones are hot (Drip can send an email to your sales team so they make contact),
- which ones are still in research mode (send these leads more content to help them make a decision via email, SMS or a Facebook message),
- and which ones are just tire kickers.
No sense running paid ads to tire kickers, right? You can even personalize your website so that people who downloaded your freebie, don't get asked to download it again. That is powerful! (3rd party app needed) I have moved all of my clients over to Drip from 3 other platforms and we are seeing much better results. If you are considering email & marketing automation automation software for your business, take a good look at Drip. They have a certification program, so you might want to check out graduates to lend you a hand if needed.

  • Fuente de la reseña 
  • Publicado el 5/12/2017
Usuario verificado
Director of Marketing
Comercio minorista, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 29/7/2019

"So many possibilities with Shopify"

Comentarios: Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive.

Puntos a favor: If you sell a lot of different types of products and customers, Drip's ability to help you segment people automatically is amazing. We switched from MailChimp to Drip when Shopify broke and MC broke up but we also needed something more robust for our click and brick as our ecomm started to take off. I love that you can trigger events based on actions like when a subscriber clicks on a certain page on your website and the Facebook custom audience integration is very useful and has upped our targeting strategy on social too. Looking back on what we were doing with MailChimp vs. Drip, I kind of just laugh. They're hard to even compare. This is a full blown marketing and CRM suite and Mailchimp just sends emails. I still feel like I have more I can learn and do with Drip which is exciting. Support is very helpful and quick.

Contras: The email builder is improving but needs work still-you need to really inbox test because it will not save you from yourself. Images are skewed in some email clients if you check the "constrain image" box for example, so don't check that box! There are some other weird bugs in it but they just came out with a new version which is for sure an improvement. You can now select your products from your Shopify store which is HUGE but I would love more flexibility on integrating products and collections dynamically. The alt text doesn't work in the builder which seems weird to me and I don't have a big enough team to hand code the amount of eblasts we send. I want to add I don't think this is for the casual marketer. In other words, you could get overwhelmed very easily by the bells and whistles so while this is awesome for marketing automation geeks, I would make sure it isn't too complicated for your business goals.

  • Fuente de la reseña 
  • Publicado el 29/7/2019
Eugen P.
Java Consultant
Aprendizaje en línea, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    1/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    2/10
  • Fuente de la reseña 
  • Publicado el 8/11/2018

"State of Drip - post LeadPages acquisition"

Comentarios: Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent.
Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time.
I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.

Puntos a favor: The automation is top-notch. When it works.

Contras: The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice.
And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.

Respuesta de proveedores

por Drip el 10/12/2018

Hello, Eugen,

Thanks for putting your trust in Drip these past few years and for taking the time to tell us about your experience.

The truth is that we¿ve been growing pretty quickly this past year, and our own growth kind of outgrew our support britches for a little while. That being said, we¿ve been busy expanding our support squad. While support had previously been offered from 9 am ¿ 5 pm, M¿F, we¿re now helping people an extra 20 hours per week from 7 am ¿ 7 pm, M¿F.

This has cut our support response time significantly, and our No. 1 aim is to help answer everyone¿s questions well within the 24-hour mark. We don¿t ever want people to feel like they¿ve been left hanging, and we¿re sorry you¿ve felt some pangs as we grow.

We haven¿t been seeing any issues on our end in regard to automations working, but we¿re hoping that we¿ll be better able to answer your concerns with our extended support.

Thanks again for your review and for riding along with us as we grow.

  • Fuente de la reseña 
  • Publicado el 8/11/2018
Dennis U.
Web Developer
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 13/5/2020

"Drop Ecommerce CRM is the Best B2C CRM available today!"

Comentarios: Overall great experience, it's allowed us to expand our offering from a standard e-commerce site, to full-on marketing pipeline implementations.

Puntos a favor: I've only managed to work on Drip Ecommerce in a trial period, but so far it blows every other CRM out of the water. It's purely designed to work well with Ecommerce websites, so you can quickly integrate it with your platform and start marketing like a true professional ecom business!

Contras: So far we love the software and have no dislikes for it. We recommend it strongly for eCommerce websites looking to expand their marketing efforts.

  • Fuente de la reseña 
  • Publicado el 13/5/2020
Carlos M.
Director of Design and Development
Diseño, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 8/9/2019

"A serious contender as an ecommerce CRM"

Comentarios: It has been great. The CRM is truly geared towards Ecommerce and there are many ways you can configure the platform for your specific needs.

Puntos a favor: I really like the concept behind it. The interface is intuitive and easy to use even for new users. You can configure your campaigns in many different ways and you can know with details what people are doing on your website and what emails are they reading.

Contras: The email creator isn't very easy to use. I prefer other interfaces that are more polished. Also, if you aren't using their forms you cannot get statistics into your website.

  • Fuente de la reseña 
  • Publicado el 8/9/2019