NinjaOne

Mejor software de monitoring para MSP

Comentarios: En general la experiencia con NinjaRMM es muy buena, y hay que destacar que siempre están implementando mejoras en el sistemas que desde hace unos meses ha ido mejorando mucho.

Puntos a favor:

- Fácil implementación - Posibilidad de implementar & customizar alertas (servicios, procesos, event viewer,etc(...)) - Compatibilidad con Mac* - Integración de antivirus (Bitdefender o Webroot) desde NinjaRMM - Posibilidad de control remoto de equipos/servidores (Windows/Mac)

Puntos en contra:

- No puedes personalizar el dashboard principal - Poca integración con SNMP v3 para monitorización avanzada - Pocas opciones de automatización para Mac (Instalación/Updates) o gestión de equipos Mac - Poca integración con Linux - No desarrollada la parte de integración con Hyper-V como sistema de virtualización (VMware, si)

Gran producto de monitorización y gestión todo en uno

Puntos a favor:

Centralizar las alertas La posibilidad de afinar qué se quiere monitorizar y cada cuánto tiempo Generar nuestras propias alertas Variedad de checks Facilidad de despliegue Organización jerárquica de los recursos monitorizados El equipo de soporte y acompañamiento

Puntos en contra:

Para nuestros casos de uso consideramos que la herramienta cumple con las expectativas

Huge bang for your buck!

Comentarios: We started with a demo that was great and then the setup was made as easy as possible. The price is outstanding, I really did expect to pay quite a bit more. I don't write a lot of raving software reviews, but I have to hand it to them.

Puntos a favor:

It's really easy to use, and SO MANY ways to track what's going on behind the scenes.

Puntos en contra:

It's not really a problem that's specific to NinjaOne, but this kind of product takes a while to set up.

Alternativas consideradas: GoTo Meeting y Join.Me

Razones para elegir NinjaOne: We wanted something that was all inclusive and designed to work together. We were able to save money and get a lot more information from their products than the multiple tools we were using before.

Software anterior: TeamViewer y Avast Business Pro Plus

Razones para cambiar a NinjaOne: GoTo/Join were both more expensive and less responsive.

Merci Ninja Rmm

Comentarios: I solve a lot of business problem , can correct almost everything by remote . My country is very large so they can help me also to make it from my office

Puntos a favor:

I like the contact with the ninja team , the free courses , they help me grow a lot .

Puntos en contra:

Some feature was missing , but Ninja team now put the backup solution and that’s work perfectly

Alternativas consideradas: Acronis Cyber Backup y Kaseya VSA

Razones para elegir NinjaOne: The customer, contact . The service , the purpose . The facility to deploy . The efficient of the software

Software anterior: Acronis Cyber Backup y Kaseya VSA

Razones para cambiar a NinjaOne: I choose them cause I trust them . Free courses , free try . My manager always follow me and answer to my questions . The prices

RMM with not enough going on for it

Comentarios: None. We choose not to use this software as it didn't do what we wanted it to do.

Puntos a favor:

I like the overall look of the user interface and it is quick and speedy. Installs quickly without much delay, provides good information about computer specs.

Puntos en contra:

Hard to figure out how it works. Uninstall option simply didn't work. RMM software installs NOT in the system tray. Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none. User interface navigation is terrible. Was completely unable to figure out how scripting works. No native remote control. Not enough options. We have been using Kaseya for 5+ years and it is so much better and easier to use.