--- description: ¿Qué piensan los usuarios de Text Request? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Text Request. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.es/software/167015/text-request Page: 1 / 49\ Siguiente: [Next page](https://www.capterra.es/software/167015/text-request?page=2) > Text Request es un servicio de mensajes de texto empresariales online. Envía y recibe mensajes SMS y MMS con el número actual de la oficina. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Text Request? Empresas que necesitan una mejor manera de conectarse. ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **4.6/5** | 1193 Opiniones | | Facilidad de uso | 4.6/5 | Based on overall reviews | | Asistencia al cliente | 4.7/5 | Based on overall reviews | | Relación calidad-precio | 4.6/5 | Based on overall reviews | | Funcionalidades | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Text Request - **Ubicación**: Chattanooga, EE. UU. - **Founded**: 2014 ## Commercial Context - **Precio inicial**: 59,00 US$ - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Canadá, Estados Unidos, Islas Vírgenes de EE. UU. ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Autoresponders - Base de datos de empleados - Chat en tiempo real - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Comunicación multicanal - Creación de informes y estadísticas - Creación de informes/análisis - Cupones móviles - Envío masivo de mensajes de texto - Gestión de campañas - Gestión de comentarios - Gestión de contactos - Gestión de la comunicación - Gestión de modelos - Gestión de respuestas - Historial de cliente - Historial de transcripciones/chat - Mensajería bidireccional - Mensajería planificada - Notificación de opinión de usuario - Panel de actividades - Panel de comunicaciones - Personalización - Personalización de mensajes - Programación de campañas - Respuestas automáticas - Seguimiento de interacciones - Supervisión de opiniones - Third-Party Integrations - Varios idiomas ## Integrations (10 total) - Clio - FranConnect - HubSpot CRM - Lead Gen & CRM (formerly SharpSpring) - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para envío de SMS](https://www.capterra.es/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.es/directory/30842/sms-marketing/software) - [Herramientas de comunicación interna](https://www.capterra.es/directory/31014/internal-communications/software) - [Software para gestión de reseñas](https://www.capterra.es/directory/31024/review-management/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.es/directory/31002/customer-communications-management/software) - [Software de compromiso del cliente](https://www.capterra.es/directory/30906/customer-engagement/software) ## Alternativas 1. [WhatsApp](https://www.capterra.es/software/180345/whatsapp) — 4.7/5 (16260 reviews) 2. [Viber](https://www.capterra.es/software/180348/viber) — 4.4/5 (4056 reviews) 3. [Telegram](https://www.capterra.es/software/180347/telegram) — 4.7/5 (6403 reviews) 4. [Bitrix24](https://www.capterra.es/software/113540/bitrix24) — 4.2/5 (979 reviews) 5. [Weave](https://www.capterra.es/software/141842/weave) — 4.3/5 (666 reviews) ## Opiniones ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 de junio de 2024* | Aprendizaje en línea | Recommendation rating: 10.0/10 > > **Puntos a favor**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Desventajas**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 de diciembre de 2024* | Aprendizaje en línea | Recommendation rating: 8.0/10 > > **Puntos a favor**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Desventajas**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 de diciembre de 2024* | Aprendizaje en línea | Recommendation rating: 4.0/10 > > **Puntos a favor**: It worked when our normal system did not > > **Desventajas**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- ### "Great Tool for Small Business" — 5.0/5 > **Jessica** | *8 de octubre de 2024* | Comercio minorista | Recommendation rating: 10.0/10 > > **Puntos a favor**: It was very easy to transfer our contact information over from our previous software. > > **Desventajas**: The limitation when it comes to video and picture messages. > > We use it several times per day, every day\! It is user friendly and has saved us time and money\! ----- ### "It's okay, with exceptions." — 4.0/5 > **Tim** | *3 de diciembre de 2024* | Educación superior | Recommendation rating: 8.0/10 > > **Puntos a favor**: It's easy to use, but the Contacts List function doesn't work. I also need to be able to import a list of contacts and that seems to be a missing function. > > **Desventajas**: The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. The training shows how to use it, but the link doesn't work. > > It's pretty easy except for the Contact List not being functional. I need to be able to import a list of contacts. ----- Page: 1 / 49\ Siguiente: [Next page](https://www.capterra.es/software/167015/text-request?page=2) ## Links - [View on Capterra](https://www.capterra.es/software/167015/text-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data