---
description: ¿Qué piensan los usuarios de GMass? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GMass.
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title: GMass - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de personalización](/directory/30965/personalization/software) > [GMass](/software/168452/gmass)

# GMass

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> Permite a las empresas enviar campañas de combinación de correspondencia, realizar un seguimiento de las aperturas y los clics, y utilizar varias funciones al usar Gmail.
> 
> Veredicto: 1423 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa GMass?

Cualquiera que necesite una solución de marketing por correo electrónico con seguimiento y personalización de correo electrónico. GMass te da una mayor capacidad de entrega que otras soluciones más grandes.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.8/5** | 1423 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GMass
- **Ubicación**: Mequon, EE. UU.

## Contexto comercial

- **Precio inicial**: 25,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 210 más

## Funcionalidades

- A/B Testing
- Acciones activadas por evento
- Alertas y notificaciones
- Análisis de campañas
- Campos personalizables
- Creación de informes/análisis
- Gestión de correo electrónico
- Gestión de equipo
- Mobile Optimization
- Panel de actividades
- Plantillas de correo electrónico
- Programación de campañas
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Segmentación de clientes
- Segmentación por comportamiento
- Seguimiento de clics
- Seguimiento de la participación
- Seguimiento del comportamiento
- Seguimiento por correo electrónico

## Integraciones (en total: 3)

- Gmail
- Google Sheets
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Software de personalización](https://www.capterra.es/directory/30965/personalization/software)

## Categorías relacionadas

- [Herramientas de email tracking](https://www.capterra.es/directory/31325/email-tracking/software)
- [Software de personalización](https://www.capterra.es/directory/30965/personalization/software)
- [Herramientas de email marketing](https://www.capterra.es/directory/30013/email-marketing/software)

## Alternativas

1. [Gmail](https://www.capterra.es/software/202338/gmail) — 4.8/5 (13564 reviews)
2. [Brevo](https://www.capterra.es/software/132996/brevo) — 4.6/5 (3523 reviews)
3. [MailerLite](https://www.capterra.es/software/136603/mailerlite) — 4.7/5 (2324 reviews)
4. [Constant Contact](https://www.capterra.es/software/31898/constant-contact) — 4.3/5 (2953 reviews)
5. [Omnisend](https://www.capterra.es/software/153508/omnisend) — 4.7/5 (837 reviews)

## Opiniones

### "Inigo Greenriot" — 5.0/5

> **Inigo** | *3 de octubre de 2024* | Contabilidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Gmass is the best tool on the market for integrating on Gmail email merge, tracking...
> 
> **Desventajas**: Nothing.
> 
> Great.

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### "Honest review from someone that doesn't give reviews." — 5.0/5

> **Hamza** | *17 de agosto de 2026* | Marketing y publicidad | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Honestly, such an easy extension to use to target mass audience with the option of follow-ups and so many more small useful features you never thought of, 10/10 recommended.
> 
> **Desventajas**: Nothing tbh, such easy to use and integrate to your daily needs of emails and not that complicated aswell, great work.

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### "Intuitive and easy to use" — 5.0/5

> **Lena** | *20 de agosto de 2026* | Medios online | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Its intuitive and easy to use. Makes my life easier everyday. Highly recommend to anyone who might benefit from using it.
> 
> **Desventajas**: The only thing I dont like is that there is no phone number to call for customer support, thats super annoying.

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### "Terrible Customer Service" — 3.0/5

> **Sarah** | *25 de agosto de 2023* | Entretenimiento | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The program works ok.  I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox.  It works for plain text emails, however I didn't really find much other benefit personally.  And, I regret spending the money on it.  Other people have found it really useful and leaving high reviews.  I'm just feeling I could have done without it.
> 
> **Desventajas**: The customer service is awful and the website is a little bit of a run around to find your help/support answers.  There is no chat function on the site nor a way to contact them.  I didn't realize my subscription was still going until I got a card ping today.  I immediately canceled the account and went to find customer service to ask them to stop payment since.  In order to get a refund,  I had to search the site.  Then, you can only connect with customer service if you have GMass attached to your emails.  I'd already pulled the chrome extension off my computer.  Without the GMass extention, you cannot get a hold of customer service.  To me, this is dishonoring to the customers that pay money monthly to use a product.  For this reason, I wouldn't recommend GMass.

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### "Simple, Clean, and Perfect for Real Estate Follow-Up" — 5.0/5

> **Tiffany** | *6 de julio de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I love how straightforward GMass is. For my real estate business, I need emails that feel personal, clean, and easy for my clients to read. GMass lets me send simple text-based emails without clutter, heavy formatting, or distractions. I also love that I can turn those emails into automated behavioral follow-ups, which helps me stay consistent with social media leads and move them closer to becoming real clients.
> 
> **Desventajas**: The only downside is that there is a learning curve when setting up campaigns, sequences, and contact lists for the first time. Once I understood how everything worked, it became much easier, but I did have to take a little time upfront to get comfortable with the process.
> 
> My overall experience with GMass has been excellent. As a real estate agent, follow-up is everything, and GMass gives me a simple way to stay in front of leads without making my emails feel robotic or overdesigned. I use it to create automated, behavior-based follow-up sequences for rental clients, buyer leads, and social media prospects. The emails look clean, deliver well, and help me stay organized. I am just getting started, but I can already see how this tool can help me convert more conversations into real clients.

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