¿Qué es Teramind?

Teramind proporciona un enfoque de seguridad centrado en el usuario para supervisar el comportamiento del PC del empleado. Este software agiliza la recolección de datos de los empleados para identificar actividades sospechosas, detectar posibles amenazas, supervisar la eficiencia de los empleados y garantizar el cumplimiento con el sector. Ayuda a reducir los incidentes de seguridad al proporcionar acceso en tiempo real a las actividades de los usuarios mediante alertas, advertencias, redirecciones y bloqueos de usuarios, para hacer que tu negocio funcione de la manera más eficiente y segura posible.

¿Quién usa Teramind?

Organizaciones de todos los tamaños y sectores de todo tipo usan Teramind para la supervisión de empleados, desde las tiendas con 5 empleados hasta las grandes organizaciones gubernamentales. Esta solución está disponible tanto en la nube como a nivel local.

¿Dónde se puede implementar Teramind?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • Teramind
  • Ubicado en Aventura, EE. UU.
  • Fundada en 2014
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 221

Idiomas

coreano, español, hebreo, inglés, japonés y otros 3

Sobre el proveedor

  • Teramind
  • Ubicado en Aventura, EE. UU.
  • Fundada en 2014
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 221

Idiomas

coreano, español, hebreo, inglés, japonés y otros 3

Imágenes y vídeos de Teramind

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Vídeo de Teramind
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Teramind Software - 5

Comparar el precio de Teramind con productos similares

Teramind

10,00 US$/mes
Versión gratuita
Prueba gratis
7,00 US$/mes
Versión gratuita
Prueba gratis
499,00 US$/una vez
Versión gratuita
Prueba gratis
9,00 US$/año
Versión gratuita
Prueba gratis

Funciones de Teramind

  • Alertas en tiempo real
  • Alertas y notificaciones
  • Análisis de productividad
  • Asistencia remota
  • Chat en vivo
  • Control/Acceso remoto
  • Creación de informes/análisis
  • Gestión de recursos informáticos
  • Gestión de tareas
  • Historial de navegación
  • Métricas de rendimiento
  • Registro de actividad de la pantalla
  • Seguimiento de tarea/proyecto
  • Seguimiento del tiempo
  • Supervisión de la actividad de los empleados
  • Supervisión de redes
  • Supervisión en tiempo real

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Opiniones de Teramind

Evaluación media

General
4,6 (67)
Facilidad de uso
4,4 (67)
Atención al cliente
4,6 (67)
Funciones
4,5 (67)
Relación calidad-precio
4,1 (67)

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
70%
4
24%
3
6%
Brandon G.
Brandon G.
Founder en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfection for a virtual company

5,0 hace 4 años

Comentarios: Improved overall company security and employee performance.

Puntos a favor:

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it!

Puntos en contra:

When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Respuesta de Teramind

hace 4 años

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Iris W.
File Review Manager en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Terrific Time Tracker

4,0 hace 2 años

Comentarios: Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Puntos a favor:

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Puntos en contra:

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

Respuesta de Teramind

el año pasado

Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Miri L.
Secretary en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Monitoring review

5,0 la semana pasada Nuevo

Puntos a favor:

That it has live viewing of the employees screens, and not only screenshots.

Puntos en contra:

I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.

William S.
Founder en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Inept Support

3,0 hace 2 años

Comentarios: The customer experience has been poor.

Puntos a favor:

The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.

Puntos en contra:

Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Milena L.
IT Manager en Australia
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Teramind review

5,0 el año pasado

Comentarios: This software has allowed us to save from a potential data breach and being able to catch people leaving who tried to take our IP. Very good software. A bit on the expensive side but worth every penny.

Puntos a favor:

Easy to look at a glance at what is being monitored Functionality is easy to get around Has a great GUI.

Puntos en contra:

It would be good to drill down to a specific time as opposed to date. It can take a few pages to get to a specific time in a day to check on something.