--- description: ¿Qué piensan los usuarios de Unitel Voice? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Unitel Voice. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unitel Voice - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para sistemas telefónicos](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice) # Unitel Voice Canonical: https://www.capterra.es/software/172777/unitel-voice Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.es/software/172777/unitel-voice?page=2) > Sistema de teléfono virtual y servicio de números gratuitos diseñados para ayudar a los empresarios a iniciar, llevar adelante y hacer crecer su negocio. > > Veredicto: 62 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Unitel Voice? UniTel Voice es el sistema de telefonía virtual con precio y diseño para propietarios de pequeñas empresas y startups. Empresarios con cualquier presupuesto pueden dirigir su negocio usando teléfonos celulares y sonar como una compañía de Fortune 500. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.5/5** | 62 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UniTel Voice - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: 9,99 US$ - **Público objetivo**: Trabajador autónomo, 2-10 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Automated Attendant - Autorizaciones basadas en roles - Conexiones SIP - Conferencias - Creación de informes de llamadas - Desvío de llamadas - Enrutamiento de llamadas - Extensiones virtuales - Gestión de centros de atención telefónica - Gestión de la comunicación - Grabación de llamadas - Grupos de llamada - IVR - Identificador de llamadas - Mensaje de voz - Mensajería SMS - PBX - Panel de actividades - Registro de llamadas - Seguimiento de llamadas - Selección de llamadas ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software para sistemas telefónicos](https://www.capterra.es/directory/31101/business-phone-systems/software) ## Categorías relacionadas - [Software para sistemas telefónicos](https://www.capterra.es/directory/31101/business-phone-systems/software) - [Software PBX en la nube](https://www.capterra.es/directory/31102/cloud-pbx/software) - [Software de softphone](https://www.capterra.es/directory/31029/softphone/software) - [Software VoIP](https://www.capterra.es/directory/30940/voip/software) - [Soluciones de telefonía](https://www.capterra.es/directory/30084/telephony/software) ## Alternativas 1. [Ringover](https://www.capterra.es/software/169627/ringover) — 4.7/5 (858 reviews) 2. [3CX](https://www.capterra.es/software/158704/3cx) — 4.4/5 (465 reviews) 3. [Nextiva](https://www.capterra.es/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [RingEX](https://www.capterra.es/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Ooma Office](https://www.capterra.es/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Opiniones ### "Affordable and feature rich\!" — 4.0/5 > **Sven** | *9 de enero de 2026* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded. > > **Desventajas**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax. > > Very satisfied. I spoke with \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed. ----- ### "SPLENDID SERVICE\!" — 5.0/5 > **Tatyana** | *25 de marzo de 2026* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I absolutely LOVED my experience at Unitel. \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use. > > **Desventajas**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service. > > The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\! ----- ### "Dont use this provider" — 1.0/5 > **Juan** | *11 de marzo de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not. > > **Desventajas**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option. When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration. I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process. Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase. > > It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research. ----- ### "Exceptional\!" — 5.0/5 > **Margaret** | *11 de julio de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The services they offer along with the customer service are exceptional\! I loved the way \[sensitive content hidden\] walked me through everything to make sure I understand how everything works and how I can make changes in the future. He did all the work but definitely made sure I understood. > > **Desventajas**: There is absolutely nothing about this company that I dislike. They have more than exceeded my expectations. > > I am so happy with the business services they offer. Their customer service and set up were exceptional\! \[sensitive content hidden\] did all the work but walked me through everything to make sure I understood it and it's set up the way I wanted. I highly recommend this company\! ----- ### "Aside from the product and service itself, the best thing about Unitel is its people\!" — 5.0/5 > **Tiffany** | *30 de mayo de 2025* | Formación profesional y coaching | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Unitel offers high quality voice service products with next level customer support. It was simpler than I thought - I chose the toll free number offering that worked best for my online business and was prompted to schedule a call to set up my online account and personalized professional voicemail message. My set up call lasted about 15-30 minutes and wasn't rushed or corporate sterile. \[sensitive content hidden\] was amazing - kind, compassionate, extremely knowledgeable and has a great sense of humor (which is something that I value in customer service). He walked me through their clean, straightforward platform and provided some pearls of wisdom that I hadn't considered - totally valuable. I also appreciate that I can reconnect with \[sensitive content hidden\] in the future for any questions or issues. Being able to reach out the the same person that helped me with setup means Unitel values and stands behind personalized customer service. \[sensitive content hidden\] authenticity and genuine interest in me succeeding with my new business was a bonus that I hadn't expected but warmly welcomed. So, aside from the voice service, mobile app, and dashboard experience, the best thing about Unitel is its people - for sure. > > **Desventajas**: There are no cons to the Unitel voice service - especially since they walk you through the process on a setup call. > > Outstanding genuine, professional customer service with Unitel - and all set up within 24-48 hours too\! ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.es/software/172777/unitel-voice?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/172777/unitel-voice) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados