--- description: ¿Qué piensan los usuarios de Dovetail? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dovetail. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de análisis de datos cualitativos](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://www.capterra.es/software/174077/dovetail Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/174077/dovetail?page=2) > Agiliza la investigación de los usuarios y decide qué hacer a continuación con Dovetail, el excelente software de investigación de usuarios en la nube. > > Veredicto: 97 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Dovetail? Empresas de productos/servicios, agencias de diseño/investigación, instituciones académicas y organizaciones gubernamentales. Los clientes actuales incluyen Arm, Atlassian, BCG, Deloitte, Ocado, Thoughtworks y Uniqa. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 97 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dovetail Research - **Ubicación**: Sydney, Australia - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: 0,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México ## Funcionalidades - Anotaciones - Análisis de búsquedas de usuarios - Análisis de texto - Encuestas y comentarios - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de los comentarios negativos - Herramientas de colaboración - Hoja de ruta del producto - Importación y exportación de datos - Panel de comunicaciones - Priorización - Recopilación de datos multicanal - Tests de usabilidad - Visualización de datos ## Integraciones (en total: 31) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de análisis de datos cualitativos](https://www.capterra.es/directory/31297/qualitative-data-analysis/software) ## Categorías relacionadas - [Software de análisis de datos cualitativos](https://www.capterra.es/directory/31297/qualitative-data-analysis/software) - [Software de experiencia del usuario (UX)](https://www.capterra.es/directory/31036/ux/software) - [Herramientas para pruebas de usabilidad](https://www.capterra.es/directory/32295/user-testing/software) - [Software de gestión de experiencia del cliente](https://www.capterra.es/directory/30671/customer-experience/software) - [Herramientas para estudios de mercado](https://www.capterra.es/directory/10041/market-research/software) ## Alternativas 1. [UserWay Accessibility Widget](https://www.capterra.es/software/218549/userway) — 4.9/5 (328 reviews) 2. [Lucky Orange](https://www.capterra.es/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Adobe XD](https://www.capterra.es/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Survicate](https://www.capterra.es/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Hotjar](https://www.capterra.es/software/163516/hotjar) — 4.6/5 (539 reviews) ## Opiniones ### "Beautiful way to conduct customer research" — 5.0/5 > **Federico** | *15 de octubre de 2024* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dovetail is EXCEPTIONAL at customer research. It's built specifically for this use case and it feels like they've thought about every single detail about it. I love that you can drop a transcript or a video interview and get it transcribed in seconds, ready to be analyzed. The highlights and tags methodology is scalable and you can customize it to whatever research process or nomenclature you use. Dovetail's interface is beautiful, making it an absolute joy to use day in and day out. > > **Desventajas**: It can take some time to load highlights if you have a large project. ----- ### "Great tool for processing user interviews" — 4.0/5 > **Erica** | *14 de octubre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: My team and I have been using Dovetail for three years now, and it’s our go-to platform for processing user interviews. It's incredibly easy to upload a recording and start tagging insights. The UI is simple and beautiful, and we love it\! > > **Desventajas**: The navigation within the app can sometimes be confusing, and we've struggled to expand its use cases. While we use it extensively for processing user interviews, other types of feedback are kept separate, which creates some friction that we haven't been able to resolve yet. > > Dovetail helps us keep all recordings and insights from interviews in one place. The major benefit is the ability to use tags to classify insights and quotes from customers, making knowledge easily accessible when needed. We often take screenshots from Dovetail and paste them into our work boards to help set the context for meetings or to advocate for a user pain point we believe should be addressed. ----- ### "best tool any researcher can have in their toolbox" — 5.0/5 > **Zohreh** | *14 de octubre de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the fact that with dovetail we have consolidated all of our research projects including the recorsings, analysis and reports into a single platform. Also for international companies, the transcriptions in multiple languages and using AI for analysis in a valuable time saving feature. I also love the AI's help with directly extracting the answers to the initial research questions from the transcripts which streamlines the analysis process. > > **Desventajas**: Navigating through Dovetail (notes, insights, highlights, etc) is a bit challenging for non researchers. As a researcher, I appreciate the flexiblity but it might not work for other roles. and also it can lead to inconsistent documentation styles across different research projects conducted by different researchers, making it yet more dificult for others to navigate. on the other hand, I also find dovetail not an ideal tool for managing analysing survey data. > > Overall it's the best tool any researcher can have in their toolbox since it solves for documenting, analysing and reporting findings in a smooth way in one place. ----- ### "Dovetail is what i was searching to create a robust research repository" — 4.0/5 > **Juandiego** | *9 de octubre de 2024* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is a very powerful tool although it present thing in a very friendly and easy to use way. It main strength is on the analysis of video, it generates a very accurate transcript, it have AI tools to speed the summary and tagging process > > **Desventajas**: Processing PDF is not their strong suit. PDFs look very small once you upload them and the highlighting process is not great. > > Its been a good experience overall, i have helped my team's research and data to connect with other teams, and the the 10 licenses limit is too short, because everyone wants to jump onboard ----- ### "Well designed product that serves real needs" — 5.0/5 > **Kyril** | *13 de octubre de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Functionalities: Transcribe and highlight interviews to share with all stakeholders easily - Good customer support - Good-ish AI implementattion that addresses real problems > > **Desventajas**: What do you dislike about Dovetail? Core features like workspace tags or fields are locked by expensive enterprise plan that a company like ours can't afford. Interface could be a bit clunky from time to time Some inputs could be better automated with integreations (eg Hubspot, Featurebase...) > > Overall it's a very powerful tool but I wish the pricing were more refined and flexible and some core features more accessible to smaller companies. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/174077/dovetail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/174077/dovetail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados