---
description: ¿Qué piensan los usuarios de Chatchamp? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Chatchamp.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatchamp - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de automatización de marketing](/directory/6/marketing-automation/software) > [Chatchamp](/software/175172/chatchamp)

# Chatchamp

Canonical: https://www.capterra.es/software/175172/chatchamp

> Software de mercadotecnia por mensajería para comercio electrónico que automatiza la trayectoria de los clientes, genera clientes potenciales y aumenta las tasas de conversión.
> 
> Veredicto: 1 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Chatchamp?

Tiendas de comercio electrónico
Empresas minoristas.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **5.0/5** | 1 Opiniones |
| Facilidad de uso | 5.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 5.0/5 | Basado en las opiniones generales |
| Funcionalidades | 5.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: chatchamp
- **Ubicación**: München, Alemania
- **Constitución**: 2017

## Contexto comercial

- **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, neerlandés, polaco
- **Países disponibles**: Alemania

## Funcionalidades

- Automatización de marketing
- CRM
- Gestión de campañas
- Gestión de modelos
- Marketing multicanal
- Marketing por correo electrónico
- ROI Tracking
- Segmentación
- Seguimiento de conversión

## Integraciones (en total: 1)

- Emarsys

## Opciones de asistencia

- Preguntas frecuentes/foro
- Chat

## Categoría

- [Herramientas de automatización de marketing](https://www.capterra.es/directory/6/marketing-automation/software)

## Alternativas

1. [HubSpot Marketing Hub](https://www.capterra.es/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews)
2. [Systeme.io](https://www.capterra.es/software/198994/systeme) — 4.8/5 (2126 reviews)
3. [ActiveCampaign](https://www.capterra.es/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [Brevo](https://www.capterra.es/software/132996/brevo) — 4.6/5 (3408 reviews)
5. [MailerLite](https://www.capterra.es/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Opiniones

### "Powerful tool with easy implementation of on-site retargeting and messenger ad campaigns." — 5.0/5

> **Natalia** | *2 de mayo de 2018* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Customer service is amazing, got a broad onboarding of features and ongoing help with any question. Set-up is very user friendly, you are able to create unique ad campaigns in a matter of minutes and see results of on-site retargeting immediately. New features are implemented almost every week so your experience is getting enhanced on an ongoing basis and the team is very open for suggestions of improvals that are valuable for your business.
> 
> **Desventajas**: Chatchamp does not have an open API yet, which makes data extraction a bit more time consuming. I know however that the team is working on providing this in the upcoming weeks, so this is only a temporary flaw.
> 
> As the Growth Manager at Your Superfoods I was delighted to see that for on-site retargeting we could catch and convert over 20% more Abandoned Carts than we could with emails. For the ad campaigns on Facebook we have built an interactive quiz that has brought in ROI results over 300% and more, in both our German and US markets.

## Enlaces

- [Ver en Capterra](https://www.capterra.es/software/175172/chatchamp)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/175172/chatchamp> |
| de-AT | <https://www.capterra.at/software/175172/chatchamp> |
| de-CH | <https://www.capterra.ch/software/175172/chatchamp> |
| en | <https://www.capterra.com/p/175172/chatchamp/> |
| en-AE | <https://www.capterra.ae/software/175172/chatchamp> |
| en-AU | <https://www.capterra.com.au/software/175172/chatchamp> |
| en-CA | <https://www.capterra.ca/software/175172/chatchamp> |
| en-GB | <https://www.capterra.co.uk/software/175172/chatchamp> |
| en-IE | <https://www.capterra.ie/software/175172/chatchamp> |
| en-IL | <https://www.capterra.co.il/software/175172/chatchamp> |
| en-IN | <https://www.capterra.in/software/175172/chatchamp> |
| en-NZ | <https://www.capterra.co.nz/software/175172/chatchamp> |
| en-SG | <https://www.capterra.com.sg/software/175172/chatchamp> |
| en-ZA | <https://www.capterra.co.za/software/175172/chatchamp> |
| es | <https://www.capterra.es/software/175172/chatchamp> |
| es-AR | <https://www.capterra.com.ar/software/175172/chatchamp> |
| es-CL | <https://www.capterra.cl/software/175172/chatchamp> |
| es-CO | <https://www.capterra.co/software/175172/chatchamp> |
| es-CR | <https://www.capterra.co.cr/software/175172/chatchamp> |
| es-DO | <https://www.capterra.do/software/175172/chatchamp> |
| es-EC | <https://www.capterra.ec/software/175172/chatchamp> |
| es-MX | <https://www.capterra.mx/software/175172/chatchamp> |
| es-PA | <https://www.capterra.com.pa/software/175172/chatchamp> |
| es-PE | <https://www.capterra.pe/software/175172/chatchamp> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra España","address":{"@type":"PostalAddress","addressLocality":"Madrid","addressRegion":"M","postalCode":"28046","streetAddress":"Paseo de la Castellana 31, 7º piso 28046 Madrid, España"},"description":"Capterra España ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.es","url":"https://www.capterra.es/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.es/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra","https://www.linkedin.com/company/capterra-espa%C3%B1a/","https://www.youtube.com/channel/UC0E6Tz3rgcXD1LHsQjKNY4w"]},{"name":"Chatchamp","description":"Software de mercadotecnia por mensajería para comercio electrónico que automatiza la trayectoria de los clientes, genera clientes potenciales y aumenta las tasas de conversión.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/16e98a83-af49-4f09-91c2-adca28fe8d77.png","url":"https://www.capterra.es/software/175172/chatchamp","@type":"SoftwareApplication","@id":"https://www.capterra.es/software/175172/chatchamp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.es/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.es/software/175172/chatchamp#faqs","mainEntity":[{"name":"¿Qué es Chatchamp?","@type":"Question","acceptedAnswer":{"text":"Software de mercadotecnia por mensajería para comercio electrónico que automatiza la trayectoria de los clientes, genera clientes potenciales y aumenta las tasas de conversión.","@type":"Answer"}},{"name":"¿Quién usa Chatchamp?","@type":"Question","acceptedAnswer":{"text":"Tiendas de comercio electrónicoEmpresas minoristas.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Herramientas de automatización de marketing","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"Chatchamp","position":3,"item":"/software/175172/chatchamp","@type":"ListItem"}],"@id":"https://www.capterra.es/software/175172/chatchamp#breadcrumblist"}]}
</script>