Grooper

Codeless Machine Learning Platform

Comentarios: Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Puntos a favor:

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Puntos en contra:

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

Grooper and Documentation

Comentarios: By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Puntos a favor:

Ease of use during the scanning process through the export process.

Puntos en contra:

The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Grooper

Puntos a favor:

Grooper is extremely easy to learn, very user friendly.

Puntos en contra:

Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.

Grooper is a Top Shelf Product

Comentarios: Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.

Puntos a favor:

One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.

Puntos en contra:

The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.

A modern solution to document scanning

Puntos a favor:

Grooper enabled us to get rid of some ancient scanning software. The Team at BIS worked to understand our needs and got us setup pretty quickly.

Puntos en contra:

BIS would not take on any small projects to enable us to do more scanning, which was very frustrating. It's help file is also lacking if you want to try and do setup yourself. The software is not very helpful when errors occur on helping you solve them. The software doesn't check for updates so unless you ask BIS to update the software it stays outdated.