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Avast Business CloudCare

Avast Business CloudCare

¿Qué es Avast Business CloudCare?

Avast Business CloudCare es una plataforma de seguridad de terminales basada en la nube que drásticamente
acelera y facilita que los proveedores de servicios de TI puedan ofrecer protección en capas, supervisar amenazas y resolver
problemas; todo desde una única plataforma. Con CloudCare, puedes proteger de forma remota múltiples clientes, proteger
redes y ofrecer servicios de pago por uso (como antivirus, antispam, filtrado de contenido y
servicios de copias de seguridad) que mejoran la protección y aumentan las ganancias.

¿Quién usa Avast Business CloudCare?

Avast Business CloudCare ayuda a los proveedores de servicios de TI a supervisar las amenazas y ofrecer servicios de seguridad online en tiempo real a múltiples clientes desde un único portal de seguridad basado en la nube.

Avast Business CloudCare Software - 1
Avast Business CloudCare Software - 2
Avast Business CloudCare Software - 3
Avast Business CloudCare Software - 4

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Funcionalidades
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4,7 (206)
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Avast Business CloudCare

Evaluación media

General
4,1
Facilidad de uso
4,1
Atención al cliente
3,6
Funcionalidades
4,1
Relación calidad-precio
3,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
43%
4
32%
3
18%
1
7%
Jose
Dependiente de tienda en Venezuela
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la opinión

a reliable antivirus, do not worry anymore and leave your computer in your hands, take care of it

5,0 hace 6 años

Comentarios: I keep my computer free of cyber threats

Puntos a favor:

this software has a nice visual aspect which pleases the client very much and has its tools very well, you can install it and leave everything in your hands, it will be in charge of keeping your computer or device free of cybernetic threats

Puntos en contra:

although it is a software of great visual attractiveness at the time of which a person without any knowledge uses it it will be a bit complex, they should improve that part a little so that the softaware is easily manageable by more clients

Dave
Technical Specialist en Canadá
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

An easy to use centralized portal to protect and manage client's endpoints.

4,0 hace 6 años

Comentarios: Client satisfaction of being well protected from attacks, along with the ability of having their data backed-up to the cloud. We have earned the trust of the client that we are invested in protecting their data and helping them run their business so that they can succeed. And if our clients succeed, so do we.

Puntos a favor:

The built in Premium Remote Control is awesome. Also the ability to control the surfing of computers by creating a simple policy and assigning the policy to the computer(s). The alerting feature is great to keep us informed on potential viruses or surfing to unapproved sites and many things in between. I guess there are many things about this software that we have come to appreciate.

Puntos en contra:

Sometimes version upgrades have needed some handholding with the endpoints. That is probably the downside of a portal that is working to keep all the computers protected with not just the most recent virus definitions, but also the most recent Anti Virus engine and client software. We are glad it does do this, but like all changes and upgrades that get installed, sometimes things don't go as planned. In the present climate of the internet, you cannot allow your security software to get behind.

MISTY
System admin en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Avast cloud care experience

3,0 hace 4 años

Comentarios: The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs.

Puntos a favor:

The cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base.

Puntos en contra:

Im not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall.

Andrew
Office Manager en RU
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Avast - from free to full Avast package

5,0 hace 10 meses

Comentarios: I'm gaining peace of mind, knowing (and being able to chdcl) that systems running software. I can set backups also to cloud on certain users and systems, doubling down on internal backup procedures.

Puntos a favor:

Setup was easy. Create cloud account, using info provided. Download install package for client PCs and devices and simply install. All visible on dash, even with control, rename, choose/force updates and more.

Puntos en contra:

I genuinely cannot think any negatives. Memory usage and background processes are not intrusive. Previously I had to make exception for Sage, that has been fixed from free version. Avast allows other firewalls or security software to run, it doesn't try to monopolise or take over your system. It's good 👍

Ben
Computer Repair Technician en EE. UU.
Usuario de Linkedin verificado
Seguridad informática y de redes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Worth the Price

4,0 hace 5 años

Comentarios: For the price you get this antivirus at I'd say its definitely worth it, and while this antivirus has its cons so does any other antivirus out there and thats unavoidable. However, in todays society I would definitely say its one of the top ones out there.

Puntos a favor:

The premium remote feature is a nice addition that can allow a business to easily access their customers computer/device in order to fix any errors that the customer may be experiencing. The overall interface of the antivirus is also pleasing to the eye. Another cool feature of avast is the scheduled scan function to which it can be set at certain times of the day, week, or month to scan your computer for any traces of adware.

Puntos en contra:

Unfortunately, the remote support feature requires your to download the software every time you start a new remote session. I believe its unnecessary for avast to make you do this unless there is a newer version of the software to which then it would make sense. When the antivirus is scanning it can sometimes interfere with what the user is currently doing on their computer so thats another con for me.