¿Qué es Trainual?

Manuales de capacitación online, simples y escalables para empresas en rápido crecimiento. Documenta el proceso, las políticas, el rol y la responsabilidad en un solo lugar y, luego, automatiza la incorporación y la capacitación, al tiempo que construyes la base para una ampliación más rápido. Una muy buena opción para empresas con entre 10 y más de 500 empleados dispuestas a documentar los sistemas y los procesos, definir los flujos de trabajo paso a paso, eliminar el área gris entre los roles y garantizar que la capacitación se realice de manera uniforme, siempre.

¿Quién usa Trainual?

Esta solución de software ayuda a las empresas en rápido crecimiento a crear mejores manuales de capacitación para que puedan sistematizar su negocio, ampliar sus procesos y empoderar a sus empleados.

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Opiniones de Trainual

Evaluación media

General
4,8
Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,6
Relación calidad-precio
4,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
81%
4
16%
3
2%
1
0%
Rashad
Rashad
Photographer en Azerbaiyán
Usuario de Linkedin verificado
Fotografía, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Employee training software

5,0 hace 2 años

Comentarios: Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Puntos a favor:

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Puntos en contra:

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Respuesta de Trainual

hace 2 años

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

Wade
CEO en EE. UU.
Transporte/transporte en camión/ferrocarril, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

The answer to what I was looking for

5,0 hace 2 años

Comentarios: Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Puntos a favor:

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Puntos en contra:

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Respuesta de Trainual

hace 2 años

Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!

Kerstin
Legal and Marketing Intern en EE. UU.
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Trainual Review

3,0 el año pasado

Comentarios: Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Puntos a favor:

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Puntos en contra:

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Barbara
Accounts Receivable Specialist en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Ease of Use

5,0 hace 4 meses

Comentarios: Great! I am older and less tech savvy then many of my colleagues but find Trainual easy to comprehend and use

Puntos a favor:

I found that you can easily make corrections, adjustments and complete changes to my documents, allowing them to grow with company.

Puntos en contra:

I sometimes need to access areas that are restricted to me. I request access, but the [SENSITIVE CONTENT] is slow to respond (that's not your fault).

John
Sales Enablement Manager en EE. UU.
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

It Works for Us

4,0 hace 9 meses

Puntos a favor:

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

Puntos en contra:

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.