Valoración media12 reseñas
- En general 5 / 5
- Facilidad de uso 5 / 5
- Atención al cliente 5 / 5
- Funciones 5 / 5
- Relación calidad-precio 5 / 5
Detalles del producto
- Prueba gratis No
Datos del proveedor
Complete software suite with lead generation, reputation management, and reminders and touch-points.
Las reseñas más útiles de Revetize
Revisado el 20/12/2018
Easy-to-use software that works!
Comentarios: I chose Revetize to help drive our Reputation Management strategy. Customer service is one of the highest priorities within our company, and we needed a way to help recognize the excellent service and quality work our technicians provide. The software has given our employees the tool to easily ask for reviews, and in turn, makes it simple for our customers to review us. We rolled out the software to our team the beginning of October 2018. Before Revetize, we had 35 Google reviews, with a 4.1 average star rating. As of December 2018, we have 72 Google reviews, with a 4.5 average star rating (out of 5). Revetize made this type of growth possible! The entire Revetize team has been helpful from the time we inquired about the software, to training, to ongoing maintenance and questions. I highly recommend Revetize!
Puntos a favor: The Revetize app for mobile devices is VERY simple and straightforward, which has helped our employees adopt this software and utilize it as part of their daily workflow. The majority of our employees are on the go and work in the field, so having an easy-to-use mobile app is very important to our team.
Contras: Hard to think of anything. Any time we've had questions or issues come up, Revetize has been very responsive to our specific needs and made adjustments as needed. Our struggle has mostly been internal with trying to keep employees motivated in asking for reviews. The Revetize tracking/leaderboards have helped us with this challenge.
Revisado el 13/12/2018
Great marketing platform
Comentarios: Love the service- they're super quick to respond, personable and open minded. Where I think they could improve is in setting up more automation tools as employees quickly lose sight of what they're supposed to do. Turning the review and marketing process into a more automated system, which I've heard they're intending to do will generate big dividends for businesses using their system.
Puntos a favor: Revetize seems to be especially well suited to small retail and the service industry business. Being able to retain customer data, feedback and ask for reviews and then the ability to analyze such data is critical to knowing how to best grow a small company. I've felt like Revetize has been a useful resource in this regard. Software is easy to use and to navigate, which you'd think should be obvious in today's world, but surprisingly a lot of software out there is still very convoluted. Revetize is great in this way.
Contras: The biggest challenge I've found with revetize is in how to keep employees using it consistently and where we're in the real estate industry- it's difficult to do any mass marketing that would be congruent with the needs of any majority of the recipients. It would also be much easier for us to send links through our own email platforms than it is to have to send things out through Revetize. That said- they're always coming out with new updates and features that seem to resolve a lot of the past concerns, so I'm assuming that will be addressed as well.