Salesforce Commerce Cloud

Es muy Intuitivo

Puntos a favor:

Esta plataforma me parecio supremamente facil de utilizar, es intuitiva, su interfas grafica es muy amigable a la vista.

Puntos en contra:

sinceramente cuando lo utilice no tuve inconveniente alguno con el.

Plataforma Commerce Robusta y fiable

Comentarios: La experiencia con Salesforce Commerce Cloud es satisfactoria y da sensación de solidez i facilidad de uso.

Puntos a favor:

Salesforce Commerce Cloud es una plataforma de comercio electrónico de última generación que ofrece una serie de ventajas a los minoristas. Con una herramienta como esta, los minoristas pueden ahorrar tiempo, mejorar la eficiencia y ofrecer una experiencia de compra óptima a sus clientes. Además, la plataforma ofrece una completa personalización y una seguridad mejorada gracias a la creación de perfiles de usuario únicos para cada cliente. Esto significa que los minoristas pueden ofrecer ofertas y promociones especiales a los clientes según sus preferencias. Salesforce Commerce Cloud también ofrece una amplia variedad de herramientas y funciones para mejorar la experiencia de los usuarios, incluyendo la integración con redes sociales, chatbots, procesamiento de pagos seguros y análisis avanzados. Estas funcionalidades permiten a los minoristas comercializar de manera efectiva y obtener información valiosa para mejorar sus operaciones.

Puntos en contra:

Salesforce Commerce Cloud puede ser costoso para implementar y mantener, requiere una gran cantidad de trabajo para personalizar la experiencia de compra de los clientes, puede ser un desafío para integrar con otros sistemas, y no ofrece una experiencia de compra consistente en todos los dispositivos. Además, los problemas de seguridad informática pueden ser una preocupación para algunos usuarios y no es fácil para los usuarios principiantes.

Great software but complicated to handle

Comentarios: It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need.

Puntos a favor:

It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster.

Puntos en contra:

Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports.

Good tool to enhance your shopping experience

Comentarios: Overall we are very happy with Salesforce Commerce cloud because it provides very easy methods for integration and user interface is also very attractive. Apart from that it is also secure and reliable.

Puntos a favor:

Salesforce Commerce cloud is very essential to boost your shopping experience by providing next generation AI tools. It provides very interactive dashboard and sales channels so that we can easily scale up our product sales.

Puntos en contra:

May be pricing can be lowered little bit so that it can become more affordable. Also their customer support team is bit slow so it will take some time to get the response.

good catalog system

Comentarios: the overall experience is good, maybe it miss some functionality to integrate with external monitoring system

Puntos a favor:

we are using it for all our catalog and it replace our custom system with an high improvement on our service

Puntos en contra:

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

Salesforce Commerce Cloud - Pros and Cons

Comentarios: Overall excellent. it provides me with the tools i need to successful and gives me options to customize my view

Puntos a favor:

it gives me a detailed view of my claimants information and it's customizable to what i need

Puntos en contra:

It locks up from time to time and is a bit finnicky with its integration with five9

Great Tool to Have, Customers will Thank You!

Puntos a favor:

It seems to really help improve the shopping experience for the user, biggest pro was that it made some payment processes and automation on websites much quicker for customers. It integrates nicely with the websites I’ve used it with. Overall a pretty reliable software.

Puntos en contra:

A bit of a learning curve at the beginning, but there are plenty of tutorials to help new users out which is a plus.

Good product

Comentarios: Overall positive experience. I haven't encountered any concerning issues.

Puntos a favor:

Feature packed and a lot of customizability and flexibility.

Puntos en contra:

Takes a bit of a learning curve to get used to navigating around and using it to full potential.

Excellent Platform!

Comentarios: Overall it is a great platform for any business and CRM deparment. Automation and ease of access makes this a very user friendly platform to use.

Puntos a favor:

Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and allows you to manage your clients accordingly.

Puntos en contra:

I think it can be pricey , if you require to purchase different addons depending on the need of your business but again if you have a large company the price is justified.

Solid E-commerce Platform with Great Features

Comentarios: Overall, my experience with Salesforce Commerce Cloud has been positive. It has significantly improved our e-commerce operations and provided valuable insights through its analytics tools. While there are some challenges with setup and cost, the benefits it offers are substantial.

Puntos a favor:

I really appreciated the user-friendly interface and the robust set of features that made managing our online store much easier. The integration capabilities with other Salesforce products are seamless, which enhances productivity.

Puntos en contra:

The initial setup took some time. Additionally, the cost can be a bit high for smaller businesses.

Another good app

Comentarios: Overall though I do like this app and ahall continue it's use

Puntos a favor:

It's got really good features about it..

Puntos en contra:

Not much to dislike except the cost kinda.

Vipul Sharma Review- SalesForce Cloud

Comentarios: My overall experience with Salesforce cloud has been positive. I have easily been able to navigate through it and get through tasks easily.

Puntos a favor:

Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort.

Puntos en contra:

The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer!

Salesforce - uma plataforma magnifica para vendas

Comentarios: Magnífico, fantástico e poderoso em integrações. Se você usar o ERP da TOTVS o Protheus, poderá contratar a ferramenta PSIntegra da Prospera sistema, que tornará esse processo ERP TOTVS + Salesforce sem dúvida um sucesso.

Puntos a favor:

O Salesforce como um todo é um poderoso sistema, excelente para CRM e vendas como um todo, alta escalabilidade, extraordinária disponibilidade, e altamente flexível, um software que certamente revolucionou os conceitos de vendas, marketing e usabilidade para consultores de vendas.

Puntos en contra:

Não tenho o que reclamar, apenas o preço que é salgado, porém é excepcional, se conseguir encaixar no custo beneficio de sua empresa, certamente estará escolhendo a melhor ferramenta na atualidade para vendas.

Salesforce review

Puntos a favor:

Its scalability and built-in AI features, like product recommendations, help optimize conversions. The platform’s seamless integration with Salesforce CRM ensures smooth customer data management,

Puntos en contra:

The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require significant technical expertise.

Easy Navigation

Puntos a favor:

Salesforce Commerce Cloud is easy to navigate.

Puntos en contra:

Salesforce Commerce Cloud could use a sleeker design.

Salesforce Review

Puntos a favor:

Tracks sales Inventory extremely well, Keeps up with up to date information on Inventory

Puntos en contra:

Too pricey, Requires a lot of set up to be implemented

Salesforce

Comentarios: I am very satisfied that it checks all the boxes that is needed

Puntos a favor:

The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers. It also helps in finding all relevant information at one place

Puntos en contra:

Well, it takes a bit more effort to get everyone aligned to start using it because of its vast features

Salesforce commerce cloud revied

Comentarios: Overall i will recommend it to everyone.

Puntos a favor:

Salesforce commerce cloud offers core capabilities: B2B Commerce, B2B2C Commerce, and B2C Commerce.

Puntos en contra:

the one thing it lags is its not as fast as other platforms

Good communication channel

Comentarios: It is a good work tool, it allows you to speed up the issue of communications and have everything much more controlled and streamline work once you have learned to use it

Puntos a favor:

It's great to have a tool to be able to communicate quickly with your entire customer database

Puntos en contra:

Having to teach workers how to use a new work tool and have to integrate it with all programs

My experience with salesforce commerce cloud!

Puntos a favor:

The interface is so user friendly and easy to navigate around - very useful for first time users.

Puntos en contra:

Some features do take a little longer to navigate to, but that’s just something a little practise will make perfect!

Salesforce Commerce Cloud avaliação da efetividade do serviço.

Puntos a favor:

Intuitivo atendeu minha demanda de forma pratica.

Puntos en contra:

Não tenho nada a complementar sobre este assunto.

Top Tier Platform!

Comentarios: My company loves Salesforce, it is top tier!

Puntos a favor:

Salesforce's platform is extremely visual friendly.

Puntos en contra:

Not much, I guess maybe they could include more fields?

The best Cloud e-commerce platform

Comentarios: We've switched from a custom platform to SFCC, and it has been a game changer.It has allowed us to speed up our online business and to grow our e-commerce significantly.

Puntos a favor:

Almost everything.Very solid platform, easy to manage and it allows a very fast time to market when you need to open new markets.Full of great functionalities and features and easy integration with external services.

Puntos en contra:

You definitely need a certified system integrator which could help you with integrations, developments and maintenance.You cannot manage it on your own.

a complete solution for your online business

Comentarios: Appreciate the ease of use and customization offered by Salesforce Commerce Cloud, as well as its flexibility to adapt to the specific needs of each company

Puntos a favor:

offers advanced customization options that allow businesses to create unique e-commerce experiences for their customers

Puntos en contra:

difficulties in customizing certain features due to technical limitations or additional costs

Ottimo Software ma poca flessibilità senza programmatore interno

Puntos a favor:

La piattaforma è sicuramente un drago, regge picchi di traffico davvero alti e ha funzionalità scalabili

Puntos en contra:

Ogni nuova implementazione ha un costo elevato e ha necessità di uno sviluppo esterno

Alternativas consideradas previamente: Magento BI

Software anterior: WooCommerce

Razones para cambiar a Salesforce Commerce Cloud: Non ho preso io la decisione