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¿Quién utiliza este software?
Pequeñas, medianas y grandes empresas de juegos y aplicaciones móviles, desde compañías con prioridad para los dispositivos móviles hasta negocios tradicionales que apenas están comenzando su trayectoria en los servicios móviles.
Valoración media
6 opiniones- En general 4.7 / 5
- Facilidad de uso 4.7 / 5
- Atención al cliente 5 / 5
- Funcionalidades 4.3 / 5
- Relación calidad-precio 4.3 / 5
Detalles del producto
- Precio inicial 29,00 US$/mes
- Versión gratuita Sí
- Prueba gratis Sí
-
Implementación
En la nube, SaaS, web
-
Formación
En persona
En directo en línea
Seminarios web
Documentación
-
Asistencia
En horario ininterrumpido (atiende un representante)
En línea
Datos del proveedor
- AppFollow
- https://appfollow.io
- Fundada en 2015
Sobre AppFollow
AppFollow impulsa un enfoque holístico hacia la administración de aplicaciones que ayuda a descubrir nuevas oportunidades de negocios y brinda herramientas viables a los equipos de marketing y soporte para obtener información y fomentar la participación del cliente. Al cubrir todas las áreas clave, como la supervisión del rendimiento de datos en tiempo real, el seguimiento de competidores y puntos de referencia y la optimización de palabras clave, AppFollow proporciona funciones de administración de revisiones, permite realizar integraciones con el centro de ayuda y mejora el trabajo en equipo.
Funciones de AppFollow
- Análisis del embudo
- Análisis por cohorte
- Asignación de canales
- Notificaciones push
- Pruebas A/B
- Seguimiento de desinstalaciones
- Seguimiento de eventos integrados en aplicaciones
- Seguimiento de ingresos
- Seguimiento de retenciones
- Asignación de canales
- Concursar por sms
- Cupones
- Marketing basado en la localización
- Marketing por correo electrónico
- Mensajería de texto
- Notificaciones push
- Segmentación contextual
- Supervisión de la implicación
- Análisis
- Comentarios de 360 grados
- Creación de informes de llamadas
- Gestión de encuestas
- Recopilación de comentarios
- Supervisión de quejas
- Análisis
- Chat en vivo
- Contenido en vídeo
- Distribución de contenido
- Gestión de bajas de la suscripción
- Gestión de comunidades
- Gestión de la comunicación
- Ludificación
- Recopilación de comentarios
- Alertas de cuenta
- Análisis de pérdidas/ganancias
- Contratación de personal
- Gestión de cuentas
- Gestión de ingresos
- Gestión de la comunicación
- Gestión del ciclo de vida del cliente
- Participación del cliente
- Resultado de salud
- Seguimiento/Análisis de uso
- Análisis de sentimientos
- Compartir en redes sociales
- Gestión de campañas
- Gestión de los comentarios negativos
- Gestión de respuestas
- Notificación de reseña de usuario
- Panel de comunicaciones
- Solicitud de reseña de usuario
- Supervisión de reseñas
Los productos más populares
Las opiniones más útiles de AppFollow
Awesome free tool... Wouldn't pay for it though
Publicado el 2/5/2019
Sam L.
Comentarios: AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports.
Puntos a favor: We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing.
Contras: I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction.
Respuesta de proveedores
por AppFollow el 3/5/2019
Hi Sam,
thanks for your feedback, happy to be helpful to your marketing team.
1. We do have alerts when your (or any) app is featured in the App Store. It is sent to your Slack or email one day before it happens.
2. All the plans are customisable, so you can request any number of keywords you'd like to track. If you could drop a message to our support team, they would be happy to show you options.
Regards,
Olga
Saves my time and nerves
Publicado el 19/2/2019
Catherine N.
Comentarios: I use AppFollow everyday, as well as my team. Both tech and support teams are satisfied, and it's quite easy to share apps' data between them to see the whole picture. I look forward to seeing what new features they will add.
Puntos a favor: As a product manager, I strive to increase my apps' visibility across app stores. AppFollow gives me all apps' data and reports right on my email, and that's is such a time saver, when you have 4 apps. Last year we got to use Zendesk Reply to Reviews app for our support team, so that we can cover more user feedback from the stores. And I can see how our apps' rating grows.
Contras: I wish there would be more features for Zendesk app. They've recently added auto-tags, so I really hope we will now cover even more user reviews.
Respuesta de proveedores
por AppFollow el 20/5/2019
Thank you, Catherine, for your review!
Perfect integration for Customer Support Team
Publicado el 15/4/2019
Usuario verificado
Comentarios: We are tracking downloads and reviews of our app, by platform, which is a bonus, because the initial goal was just to be able to respond to customer reviews through FreshDesk, our customer support software.
Puntos a favor: Very easy to integrate. The only affordable app that works with FreshDesk to track and allow us to respond to customer reviews, which we were previously doing through other logins and did not have side-by-side metrics for the iOS and Andriod users. This is great to compare the two platforms and keep everything in one place.
Contras: No dislikes so far. I'm very happy with the interface, simplicity, and detail of the information.
Respuesta de proveedores
por AppFollow el 3/5/2019
Thank you for the review! Let us know if you need any help with Freshdesk integration.
Regards,
Olga
Must-have tool for app businesses
Publicado el 23/1/2019
Petra H.
Comentarios: App metrics monitoring, competitors monitoring and isights
Puntos a favor:
AppFollow gathers all important app metrics in one place and sends Slack alerts when critical changes happen. Simplifies my routine as there's no more need to manually gather and update reports.
When our competitors change something about their app or get featured we are also notified and take immediate action not to lose our users.
Contras: No cons actually, really helpful tool for app owners
Respuesta de proveedores
por AppFollow el 20/5/2019
Happy you find it useful, Petra!
All in one dashboard
Publicado el 28/11/2019
Usuario verificado
Puntos a favor: Very nice to be able to see your metrics all in one place. What gets measured gets improved and the insights are valuable.
Contras: I wish you got more keywords for the essential plan. Other than that a very useful tool and look forward to using it more.
