NCR Silver

¿Quién usa NCR Silver?

We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.

¿Qué es NCR Silver?

NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.

Información sobre NCR Silver

NCR Silver

https://www.ncrsilver.co.uk/

Fundada en 1884

Resumen de precios de NCR Silver

NCR Silver no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de NCR Silver está disponible a partir de 79,00 US$/mes.


Precio inicial

79,00 US$/mes

Detalles de precios

Each additional device: $50 per month

Versión gratuita

No

Prueba gratis

No

NCR Silver: implementación y asistencia

Asistencia

  • En horario ininterrumpido (atiende un representante)
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En directo en línea
  • Seminarios web
  • Documentación

Funciones de NCR Silver

  • Acceso móvil
  • Controles por separado
  • Creación de informes/análisis
  • División de cuentas
  • Gestión de consejos
  • Gestión de entrega
  • Gestión de inventarios
  • Gestión de tablas
  • Gestión de tarjetas de regalo
  • Pedidos en línea
  • Programa de fidelización

Lista completa de Sistemas de punto de venta para restaurante

  • CRM
  • Comercio electrónico
  • Creación de informes/análisis
  • Gestión de comisiones
  • Gestión de empleados
  • Gestión de ingresos
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de órdenes de compra
  • Marketing por correo electrónico
  • Pedido por correo
  • Programa de fidelización
  • Varias ubicaciones

Lista completa de Software de gestión para el comercio minorista

  • Control de inventario
  • Controles por separado
  • División de cuentas
  • Gestión de cajas registradoras
  • Gestión de consejos
  • Gestión de empleados
  • Gestión de tarjetas de regalo
  • Programa de fidelización

Lista completa de Software de punto de venta para bares

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Permisos de acceso de usuarios
  • Punto de venta para bares
  • Punto de venta para restaurantes
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Software de punto de venta para iPad

  • Asistencia del programa de fidelización
  • Comercio electrónico
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de inventarios
  • Gestión de precios
  • Gestión de tarjetas de regalo
  • Lectura de códigos de barras
  • Pantalla táctil
  • Seguimiento de ingresos
  • Seguimiento de ventas

Lista completa de Software de punto de venta para minoristas

  • Firma electrónica
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de ingresos
  • Gestión de tarjetas de regalo
  • Integración de comercio electrónico
  • Lectura de códigos de barras
  • Perfil de cuenta de cliente
  • Programa de fidelización
  • Punto de venta (POS) al por menor
  • Punto de venta para restaurantes
  • Varias ubicaciones

Lista completa de Software para punto de venta

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Opiniones de NCR Silver

Todas las opiniones

Calificación general

3,7/5

Evaluación media

Facilidad de uso 4,1
Atención al cliente 3,4
Funcionalidades 3,4
Relación calidad-precio 3,5

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¡Escribe una reseña!
Usuario verificado
Director of Marketing & Events
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    5 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 14/3/2019

"iPad POS that includes marketing tools!"

Puntos a favor: Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Contras: Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

  • Fuente de la reseña 
  • Publicado el 14/3/2019
Wendy W.
General Manager
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    4 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 18/6/2019

"NCR Silver meets our multi store needs"

Puntos a favor: This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Contras: The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

  • Fuente de la reseña 
  • Publicado el 18/6/2019
Lindsey H.
Owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 19/6/2019

"Some very good pros, and some pretty frustrating cons"

Comentarios: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Puntos a favor: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Contras: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

  • Fuente de la reseña 
  • Publicado el 19/6/2019
Kelley C.
Owner
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4 /5
  • Facilidad de uso
    5 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 2/7/2019

"Payment reporting inhancement"

Comentarios: Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Puntos a favor: This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Contras: When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

  • Fuente de la reseña 
  • Publicado el 2/7/2019
Kari A.
Owner
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5 /5
  • Facilidad de uso
    4 /5
  • Funcionalidades
    4 /5
  • Asistencia técnica
    2 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 18/3/2020

"Originally a great product, now not so much"

Comentarios: I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Puntos a favor: I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Contras: I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.

  • Fuente de la reseña 
  • Publicado el 18/3/2020