18 años ayudando a las empresas
a elegir el mejor software
RealPage
¿Qué es RealPage?
El paquete de soluciones de RealPage ayuda a propietarios, gerentes e inversores del sector inmobiliario. Cubre distintos tipos de propiedades, como inmuebles multifamiliares convencionales, viviendas asequibles, complejos militares y estudiantiles, viviendas unifamiliares, viviendas para personas mayores, vivienda vacacional, inmuebles comerciales e inmuebles de uso mixto. RealPage ofrece soluciones y servicios para todos los aspectos de la administración de inmuebles de alquiler. Su solución está respaldada por la plataforma de analíticas de datos líder del sector, lo que ayuda a maximizar el valor de tu propiedad. ¡Obtén más información sobre RealPage!
¿Quién usa RealPage?
Administradores de propiedades, propietarios, operadores, inversores, desarrolladores, corredores y profesionales inmobiliarios de todo tipo de propiedades.
¿Tienes dudas sobre RealPage?
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RealPage
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Opiniones de RealPage
A trusted companion for a decade.
Comentarios: My experience with Realpage has been a good one. I love the continuing education opportunities that have been made available and the fact I can always reach someone on the phone to walk me through issues that I can't resolve on my own.
Puntos a favor:
For a decade now, Realpage has been a trusted companion for me. From time to time, there are outages and bugs that have to be worked out, but the wonderful folks at Realpage always get us back up and going in a timely manner!
Puntos en contra:
As with any software, I guess the only thing would be the outages and freezing up from time to time.
Stay ahead of the rental market!
Comentarios: Easy to use and helps you stay organized
Puntos a favor:
Helps to easily abide by fair housing laws and predicts current market values
Puntos en contra:
not able to adjust rates in other programs
Customer Service is horrible
Comentarios: Not good, I which communication and support are just not there. We can't sit on hold for 45+ minutes each time we need to call. Or wait days or weeks for a reply to emails.
Puntos a favor:
The software is pretty easy to use and has all the features that we need.
Puntos en contra:
Customer is horrible, long hold times, support takes days and even weeks to reply to emails.
Realpage for the win
Comentarios: When I have had issues their customers service was very helpful
Puntos a favor:
the visibility of my user status, being able to see all my customers
Puntos en contra:
learning to navigate the site was a bit tricky but once I learned it its a breeze
Alternativas consideradas previamente:
The only thing they are good at is Selling you...
Comentarios: I feel like I hitched my wagon to a 2 legged-mule. The sales team has no ethics. We were flat lied to. We were told training was FREE only to find out we had to pay $150 an hour for training that turned out to be factually incorrect (thus, all the corrections we had to make, as mentioned above). For a software package that has an accounting function built in, it is in no way intuitive as to how to pull data (i.e. Balance Sheet and Income Statement). Customer service is like leaving a baby in the woods. I will say they do get back to you, but with very little helpful advice on how to fix things. These people care about one thing, and it sure as hell isn't having a satisfied customer. They represent everything that is wrong in business, that lack ethics, they lack character, and they should be absolutely ashamed of what they do and how they do it.
Puntos a favor:
Honestly, I am so tainted by all the negatives, it's really difficult to try to come up with something positive. With a gun to my head, I'd have to say I'm nearly always able to log in (sometimes that's not the case though)
Puntos en contra:
The rollout was absolutely pathetic. They migrated all of our accounting data over in the middle of the month, which created a cascade of accounting errors which had to be fixed manually. The rollout team was pleasant, but inadequately trained. They gave us advice which was 100% backwards, which we then had to undo, then redo the correct way. The reports are a joke. The search function is a joke. The training is about useless. "Oh, you have a question? Cool, well did you watch this 27 minute 'training' video which talks about 313 useless things before it gets to the topic you needed?"
