¿Qué es Passportal?

Una solución cifrada y eficiente de gestión de contraseñas y credenciales desarrollada para MSP que ofrece inyección de credenciales, creación de informes, auditoría, automatización del cambio de contraseñas y capacidades de documentación privilegiada para el cliente que están diseñadas para agilizar el día de los técnicos al proporcionarles la documentación esencial a fin de estandarizar la entrega de servicios y acelerar la resolución de problemas.

¿Quién usa Passportal?

Ideal para MSP y/o equipos de servicios de TI internos que necesitan documentación de TI y seguridad de contraseñas simple y fácil de usar en la nube en entornos de TI de gestión conjunta.

¿Dónde se puede implementar Passportal?

Cloud, SaaS, Web, Android (móvil), iPhone (móvil)

Sobre el proveedor

  • N-able
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Antigua y Barbuda, Argentina, Australia, Austria y otros 36

Idiomas

inglés

Precios de Passportal

Precio inicial:

18,00 US$/mes
  • Sí, ofrece una prueba gratuita
  • Sin versión gratuita

Passportal no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Passportal está disponible a partir de 18,00 US$/mes.

Planes de precios

Sobre el proveedor

  • N-able
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Antigua y Barbuda, Argentina, Australia, Austria y otros 36

Idiomas

inglés

Imágenes y vídeos de Passportal

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Funciones de Passportal

  • Acceso móvil
  • Alertas y notificaciones
  • Almacenamiento seguro de datos
  • Autenticación
  • Autenticación de dos factores
  • Autenticación multifactor
  • Certificación de acceso
  • Control de acceso
  • Controles o permisos de acceso
  • Creación de informes/análisis
  • Directorio unificado
  • Generador de contraseñas
  • Gestión de acceso
  • Gestión de contraseñas
  • Gestión de credenciales
  • Gestión de cuentas privilegiadas
  • Gestión de la conformidad
  • Gestión de usuarios
  • Notificaciones en tiempo real
  • Portal de autoservicio
  • Provisión de usuarios
  • Registro de auditoría
  • Seguridad de aplicaciones
  • Seguridad de red
  • Sincronización de contraseñas
  • Uso compartido de contraseñas de forma segura

Alternativas a Passportal

Myki elimina los riesgos asociados con el almacenamiento en la nube porque protege tus contraseñas y datos confidenciales offline.
KeePass es un gestor de contraseñas gratuito, de código abierto, ligero y fácil de usar.
Document management solution that enables businesses to organize all MSP data and passwords in a secure centralized platform.
PST file is the most important file for an organization because all the data of Microsoft Outlook is stored in a PST file.
Dashlane Business combina seguridad de grado militar y la máxima comodidad para el usuario para proporcionar una solución de contraseña sin problemas.
MSP Manager es un software de facturación y de asistencia técnica, basado en la web, para ayudarte a administrar tu negocio de servicios de TI con la máxima eficiencia.
Une a los miembros de tu equipo utilizando la herramienta de chat grupal que permite compartir archivos, reuniones en línea y llamadas.
Passly helps IT teams and MSPs overcome employees' bad password habits by combining SSO, MFA, and Password Management all-in-one.
Privileged Access Managemen solution that helps organizations protect their endpoints by implementing the principle of least privilege.

Opiniones de Passportal

Evaluación media

General
4,4
Facilidad de uso
4,2
Atención al cliente
4,3
Funciones
4,1
Relación calidad-precio
4,3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
48%
4
43%
3
8%
1
1%
Suhailah
Suhailah
Administrative Assistant en Malasia
Usuario de Linkedin verificado
Comercio minorista, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Passportal manage password easily

5,0 el año pasado

Puntos a favor:

Passportal is the best software for any team that need to shares password for any account that we shares together. I can add user for them to be able to access to all the password that are stored on the software.

Puntos en contra:

I wish they has an option to change the timeout session, as the session active time is too short and i find myself to have constantly logging in to the software and it is quite annoying.

Usuario verificado
Senior Systems Engineer en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Has potential but not there yet

4,0 hace 3 años

Comentarios: We used Thycothic Secret Server for password management and SharePoint for documentation. We were looking for a tools to help improve documentation and found IT Glue first , which seems to be a mature solution, but the sales resps (specially since the product belongs to Kaseya) are jerks and they want to charge an arm and a leg besides locking you up on a contract for years.
In our search, we found Passportal. It looked like IT Glue six years ago and the sales rep made a ton of promises about the development team working on "tons" of new features".
The password manager is good, we like the mobile app; but it is slow and the UI doesn't flow.
The documentation part is not ready yet. We tried to use and it doesn't give us the "efficiency" e were looking for. We went back to SharePoint and hope that SolarWinds brings this product up to speed.

Puntos a favor:

The mobile app to see passwords while on the field. +1 for MFA support. Ability to request access to passwords for L1 techs and they can be assigned permanently or temporarily. The is no report about this, thought.

Puntos en contra:

It is supper slow. To get one password you have to navigate through folders and it takes 3-5 second to load a page. The search engine should default to current customer and keep that setting until its changed. It should remember your last folder, etc. All the documentation part is still not mature as rivals like IT Glue: - Default templates don't have the fields we need, and if we modify them, we can not link them from passwords anymore. There is no way to go back. - Domains don't allow to enter custom DNS records, and they don't have snapshots; so if somebody changes your DNS zone, there is not way to know what was there before. - There is not alerts for domain or certificates about to expire. - SOP Documents don't allow inheritable templates. You need to create the same document for each client for common procedures. - No reporting. Only for passwords. The "runbook" is just a dump of all documents/assets. The feedback option doesn't show dates, so you don't know if a feedback or a idea you are going to vote for has been there for years or days.

Alternativas consideradas: IT Glue

Razones para elegir Passportal: SS was on-prem and its mobile app sucks.

Software anterior: Secret Server Password Manager

Razones para cambiar a Passportal: As mentioned before, IT Glue reps (Kaseya in general) are jerks. They invent offers that last until "this Friday" to try to force the sale and when you are ready to sign in, there is a lots of add-ins to the final price; and they try to lock you up for three or more years.

Michael
Operations Analyst en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

From implementation to party of our daily rotation

3,0 hace 3 años

Comentarios: The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Puntos a favor:

Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Puntos en contra:

There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders. There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually. Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself. Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

Alternativas consideradas: IT Glue

Razones para cambiar a Passportal: Cost and it covered the main function we need it for

Jason
Jason
President en EE. UU.
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Zero Complaints

5,0 hace 3 años

Comentarios: Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Puntos a favor:

Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Puntos en contra:

As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

Alternativas consideradas: Microsoft Teams, IT Glue y MSP Manager

Razones para elegir Passportal: Both our prior "note" taking system and then our ticketing tool that includes many features for customer documentation within it were a bit clunky to use in practice. Now that SolarWinds has acquired Passportal, I'm hoping they plan to integrate it with MSP Manager so we can benefit from both products equally.

Software anterior: Evernote Teams

Razones para cambiar a Passportal: We were attempting to transition to MSP Manager, and our documentation didn't quite fit the platform. It helped in some cases, but not in many other areas. Ultimately, we didn't utilize it daily as we should have. Many people recommended IT Glue, but Passportal offered the nicer package of reselling to clients. Teams+OneNote was an option we considered, but it would have been more akin to Evernote and I knew we needed a system better capable of "relating" bits of data together for a client.

Andrew
Owner en EE. UU.
Redes informáticas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Pretty good so far.

5,0 hace 3 años

Comentarios: Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Puntos a favor:

It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Puntos en contra:

There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator. Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

Alternativas consideradas: IT Glue

Razones para elegir Passportal: Confluence didn't have any way of automatically capturing our passwords as we put them in or give us a secure tool for giving our customers to manage their passwords.

Software anterior: Confluence

Razones para cambiar a Passportal: It's distributed through Pax8, not developed in Australia, and we already use N-Central and wanted the integration between Passportal and our RMM.