---
description: ¿Qué piensan los usuarios de hellotax? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de hellotax.
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title: hellotax - Opiniones, precios y características - Capterra España 2026
---

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# hellotax

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> hellotax es la solución integral para vendedores de comercio electrónico en Europa en lo que respecta al IVA.
> 
> Veredicto: 113 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa hellotax?

Este software proporciona registros de IVA, cálculos y devoluciones automatizados a vendedores online activos en mercados como Amazon o eBay o que venden a través de diferentes canales.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.7/5** | 113 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Hellotax
- **Ubicación**: El Campello, España
- **Constitución**: 2016

## Contexto comercial

- **Precio inicial**: 39,00 €
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, inglés
- **Países disponibles**: Alemania, Austria, Bélgica, Chequia, Croacia, Dinamarca, España, Estonia, Francia, Grecia, Italia, Liechtenstein, Luxemburgo, Noruega, Países Bajos, Polonia, Portugal, Reino Unido, Rusia, Suecia y 2 más

## Funcionalidades

- Creación de informes y estadísticas
- Cálculo de impuestos
- Declaración de impuestos
- Empresa/negocios
- Gestión de exenciones
- Gestión de impuestos de ventas
- Gestión de la conformidad
- Importación y exportación de datos
- Impuesto sobre el Valor Añadido (IVA)
- Planificación de impuestos
- Registro de auditoría
- Seguimiento de transacciones

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión de impuestos sobre ventas](https://www.capterra.es/directory/30970/sales-tax/software)

## Categorías relacionadas

- [Software de impuestos de sociedades](https://www.capterra.es/directory/31560/corporate-tax/software)
- [Software de gestión de impuestos sobre ventas](https://www.capterra.es/directory/30970/sales-tax/software)

## Alternativas

1. [Avalara](https://www.capterra.es/software/75673/avatax) — 4.0/5 (365 reviews)
2. [QuickBooks Online](https://www.capterra.es/software/141374/quickbooks-online) — 4.3/5 (8544 reviews)
3. [Vertex](https://www.capterra.es/software/160387/vertex-smb) — 4.3/5 (75 reviews)
4. [QuickBooks Online Advanced](https://www.capterra.es/software/189398/quickbooks-online) — 4.4/5 (1051 reviews)
5. [TaxCloud](https://www.capterra.es/software/119968/taxcloud) — 3.5/5 (73 reviews)

## Opiniones

### "Value for money" — 5.0/5

> **Tomas** | *10 de abril de 2026* | Materiales de construcción | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I am super happy to have one contact point for VAT and OSS support across EU. We are small company and Hellotax helps with admin, registration and filing related to VAT as we are active in several EU countries. We have been working together for 10 months already and never have had any issue.
> 
> **Desventajas**: Nothing major, but we communicate via email and sometimes it is not so user friendly as I receive it twice with the message itself and then info that my request was updated. Some communication portal would be good.
> 
> Overall I am super happy and have trust to their services. Never had any issue and must say their customer support is great.

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### "Excellent Tax Compliance Service for E-commerce Sellers\!" — 5.0/5

> **Juliana** | *28 de octubre de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Responsive Customer Support: Their support team is highly knowledgeable and quick to respond. I’ve reached out a few times with questions, and they always provided helpful answers.
> 
> **Desventajas**: Initial Setup Time: Getting everything set up initially required a bit of back and forth, but the customer service team was supportive throughout.
> 
> From the beginning, their team was incredibly supportive, helping me navigate complex VAT compliance across multiple countries with ease. They really understand the challenges of managing taxes as an online seller, especially when expanding across borders.&#10;&#10;The platform is intuitive and user-friendly, making it easy to stay on top of my VAT obligations. I particularly appreciate how responsive and knowledgeable the customer service team is—they’re always available to answer questions and provide solutions quickly.&#10;&#10;HelloTax’s automated tools save me so much time by streamlining my filing processes. Their compliance solutions are also highly accurate, which gives me peace of mind knowing everything is handled properly. I highly recommend HelloTax to any online seller who wants a reliable, hassle-free solution for their VAT compliance needs.

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### "Happy customer" — 5.0/5

> **Anna** | *20 de enero de 2025* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very good and helpful service, quick reply times.
> 
> **Desventajas**: So far haven't had any problems. Everything has been running smoothly.

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### "I recommend\!" — 5.0/5

> **Miha** | *26 de febrero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very fast communication, good responsiveness, precise instructions regarding the documents, so that no additional documents were needed.
> 
> **Desventajas**: For us beginners, the price could have been a little more affordable and would have taken into account our initial high costs in other areas as well.
> 
> Hellotax provided us with very good support in obtaining a German tax number. Communication was very fast, instructions regarding the required documents were clear, emails were answered very accurately and quickly, and every procedure was approached professionally.

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### "A Trustworthy Partner for UK & EU VAT Compliance" — 5.0/5

> **Mutlu** | *7 de agosto de 2025* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The Sales and Support team is very responsive, even when immediate resolution isn’t possible—they always follow through until the issue is resolved.&#10;Emails are never left unanswered, and communication is consistently timely, even under the New Seller subscription.&#10;As an American company, we received full support in navigating UK VAT and HMRC processes, with issues resolved within an exemplary timeframe.&#10;Currently working with them on Germany VAT registration, and their Sales team is again assisting us professionally and thoroughly.
> 
> **Desventajas**: Some solutions can take longer than expected, especially when third-party partners in different countries are involved.&#10;While they do keep you updated throughout, there is room for improvement in speeding up the resolution time.
> 
> Working with HelloTax for nearly a year has been a trustworthy and professional experience. Their team consistently delivers strong communication, reliable follow-up, and comprehensive VAT support across the UK and EU. Despite some delays, they remain transparent and responsive, making them a dependable partner for cross-border VAT compliance.

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