--- description: ¿Qué piensan los usuarios de Sendcloud? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sendcloud. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sendcloud - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [Sendcloud](/software/189663/sendcloud) # Sendcloud Canonical: https://www.capterra.es/software/189663/sendcloud Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/189663/sendcloud?page=2) > Sendcloud es la solución logística que utilizan +15.000 Ecommerce en toda Europa para enviar más eficiente, ahorrando tiempo y dinero > > Veredicto: 96 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sendcloud? Ecommerce ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.0/5** | 96 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sendcloud - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: 40,00 € - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, neerlandés - **Países disponibles**: Alemania, Austria, Bélgica, Curazao, España, Francia, Italia, Países Bajos, Reino Unido ## Funcionalidades - Alertas y notificaciones - Base de datos de clientes - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo del precio de envío - Envío por vía terrestre - Etiquetas de envíos - Gestión de comercio electrónico - Gestión de envíos - Gestión de ingresos - Gestión de pedidos - Impresión de etiquetas - Panel de actividades - Seguimiento de entrega - Seguimiento de envíos - Seguimiento de estado - Seguimiento de pedidos - Third-Party Integrations ## Integraciones (en total: 13) - Adobe Commerce - BigCommerce - Lightspeed Retail - Online Auction System - PlentyONE - PrestaShop - ShipHero - Shopify - Shopify POS - Shopify Plus - Shopware - Wix - WooCommerce ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de transporte](https://www.capterra.es/directory/30104/shipping/software) ## Categorías relacionadas - [Software de transporte](https://www.capterra.es/directory/30104/shipping/software) - [Herramientas de seguimiento de envíos](https://www.capterra.es/directory/31602/shipment-tracking/software) - [Plataformas de comercio electrónico](https://www.capterra.es/directory/3/ecommerce/software) - [Software de mensajería](https://www.capterra.es/directory/10046/courier/software) - [Software de logística](https://www.capterra.es/directory/30081/logistics/software) ## Alternativas 1. [Easyship](https://www.capterra.es/software/170399/easyship) — 4.3/5 (276 reviews) 2. [ShipStation](https://www.capterra.es/software/155621/shipstation) — 4.6/5 (953 reviews) 3. [Pirate Ship](https://www.capterra.es/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 4. [Freightview](https://www.capterra.es/software/136895/freightview) — 4.7/5 (743 reviews) 5. [Shippo](https://www.capterra.es/software/146146/shippo) — 4.8/5 (825 reviews) ## Opiniones ### "Estafadores" — 1.0/5 > **Alejandro** | *14 de octubre de 2024* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Ninguna, su software no funciona con la normativa IOSS vigente desde 2021 > > **Desventajas**: Error en tratamiento de IOSS en numerosos paquetes y no se hacen cargo de su error > > Es un horror, me han generado numerosas etiquetas mal con IOSS y no se hacen responsables aludiendo a que tengo un contrato propio con Correos y no con ellos. Tras enviarles un email de Correos certificando que el problema es de su plataforma y no de Correos se niegan a reconocer su error y aluden a mi actitud y llaman acoso a escribir reseñas. Han dejado de contestarme los mensajes y sigo sin dar una respuesta a los numerosos clientes que están recibeindo cobros por recoger sus paquetes a pesar de que yo rellené correctametne la información de aduanas. ----- ### "Great all-in-one tool for logistics" — 5.0/5 > **Julian** | *4 de febrero de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Super easy if you need to send packages. Makes sure that we are able to streamline our logistic processes, even that we are not e-commerce > > **Desventajas**: Not as easy to integrate as it only uses API and not Zapier for example > > Overall Sendcloud is a great tool that allows us to streamline our logistics process. It makes sure we are on track on incoming packages and it gives a nice discount on packages as well. ----- ### "Recommended for small and big ecommerce sellers." — 4.0/5 > **Tim** | *25 de mayo de 2025* | Importación y exportación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to use. We use it for labels we can send to customers to return products with. Easily useable and its nice that you pay afterwards. > > **Desventajas**: I don't like the fact that the return portal only works with paid plans and that without your own carrier contract the labels are actually more expensive. > > Great experience. We have been using it for over 4 years and we will most likely keep using it for our return labels or occassionally for shipments outside of our fulfilment center. ----- ### "Totally Useless, Only Sign Up If You Want to Destroy Your Business" — 1.0/5 > **Kayzar** | *10 de junio de 2022* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I found no pros, they were more expensive and charged for the account as well where the competition don’t charge for basic customer care. Software was no different than other similar companies just hyped up by the sales reps who are complete liars. > > **Desventajas**: I found a lot of time wasting when trying to get things done, was told that they had integrated software with Amazon but this only worked satisfactorily with U.K. orders but I export to Europe mainly > > My experience of SendCloud was that they are a bunch of liars that will tell you anything to make you sign up but then deliver absolutely nothing they promised. They negotiated rates with me then after I paid 2 invoices which was what we had agreed the next invoices had a bunch of hidden charges. They were unprofessional, I didn’t speak to the account manager for several weeks due to “partying too much”. The main reason I signed up was a promise about customer support handling customs issues which I asked about 4-5 times and was told not to worry but the first thing that happened was a customs issue exactly what I had described and I was given the number of French customs as customer support. A total disgrace of a company, I would advise to only use them if you want to pay double your negotiated rate, be hounded by debt collectors and have your Amazon business suspend repeatedly. ----- ### "Sencloud for webshops" — 5.0/5 > **Ferdek** | *25 de noviembre de 2020* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Amazingly simple setup process. API connection with major marketplaces and with our webshop was very easy. The process of addressing and creating labels for packages became super quick. Exactly what we needed. Issues are solved quickly - customer service is excellent. > > **Desventajas**: We use SoundCloud now only for EU shipments because SoundCloud at this moment is missing integration with FedEx courier company. I hope it will be added soon that I can use SendCloud for all my packages. We tried a few times to send packages outside EU with DHL but we never succeed with it - somehow there was always some issue with it so we gave up and concentrate on using SendCloud only for EU. However, if integration with FedEx will be possible we will need to look into it again because 40% of all our packages go outside the EU. I am also missing integration with the selling platform Reverb. > > I really think that SendCloud is the best multi shipping platform in Europe - I've tried several other and the competition far away behind SendCloud. I use it every day and it helped my business a lot. When I started my first webshop I didn't have enough orders to negotiate good shipping rates with courier companies - SendCloud was a solution at that time to offer to my client's affordable shipping costs. 2 years ago we were having maybe 3-5 orders a week, now it is around 5-10 orders a day. SendCloud played a major role in this business growth. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.es/software/189663/sendcloud?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/189663/sendcloud) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados