LegitFit

Brilliant booking software

Comentarios: My overall experience with LegitFit has been phenomenal. From the easy to use software to their customer service. I love that I can change my timetable with ease and look at breakdown reports within a few clicks.

Puntos a favor:

I love how easy LegitFit is to use, all of my clients love it as well. Everyone at LegitFit that I have spoken to have been so helpful and nice. I was with a competitor for a good couple of years prior to using LegitFit and they do not come close to LegitFits product or outstanding customer support. If I have any questions I only have to Whatsapp them which is amazing!

Puntos en contra:

The only thing I can think of is the app. I know my ios clients are using the app which is great but my clients that use android are desperate for one. I know this is probably in the process.

Best customer service in the business

Comentarios: Can't say enough good things about the guys at Legitfit.
The platform itself is perfect but what's more impressive is their customer service. It is absolutely top class. I was with other companies before and the most frustrating thing was the lack of help. [SENSITIVE CONTENT] and their team are never any longer than a quick phone call or even a text away.
Highly recommend!!!

Puntos a favor:

It's simple and straight forward. Easy to use.

Puntos en contra:

I would like a "book a friend" option. An easy way to get new clients.

Great customer service, some quirks

Puntos a favor:

I've been with LegitFit for about 3 months. I am a sole proprietor with a studio that does one thing, private training sessions. For the most part, LegitFit is easy for my clients (and me) to understand and use compared to other booking services, and I do appreciate Ian's help.

Puntos en contra:

There are some quirks that are quite annoying and most seem related to time. Once they get sorted out, I believe this will be a great booking platform. The first issue which I brought up about 3 months ago relates to time. I have set the time zone for the studio, but clients get reminders that their appointments are scheduled for totally different times (ie I have put their appointment in for 5pm on a Wednesday, and they get an e-mail saying their appointment is at 1am on Thursday). I've been told to have clients set their time zone, but I don't believe they should have to. If they are booking in person services it should automatically be set to the studio's time zone. I was surprised to have a new client experience this. I had not met the client yet, so something like this negatively impacts their perception of me because it looks like I can't book them in correctly to a session. When I was one time zone updating scheduling for a session while on vacation, I set the time to to something like 10:30am (which is when the client requested the session) but when I came back to my time zone, it showed the session at 9:30am. When I've been updating recurring sessions that are on a Wednesday, sometimes for no apparent reason they'll show up on Tuesdays and I'll have to edit it again and unselect the Tuesday option (even though that was never selected by me to begin with). I'd love to see financial reports in a little more detail

Excellent service

Comentarios: Highly recommended the business and will.be using it for a long time.

Puntos a favor:

Excellent service throughout, easy to work with and super customer service.

Puntos en contra:

Some very slight glitches early on on Android but nothing to complain about.

Dublin Studio

Comentarios: From the day that the opened legit fit have been one of the most genuine and easiest to deal with companies I've had the pleasure of doing business with. If I don't understand something from the app there are always on hand to help out I would highly recommend that it fits to anyone looking to further there fitness business.

Puntos a favor:

Very very easy to use Easy to upload client information Statistics a very easy to understand and to download

Puntos en contra:

Nothing nothing really annoys me about the software