Wingmate

Great tool to align sales and front-line employees

Puntos a favor:

Ease of use, intuitive, and a great team supporting the product.

Puntos en contra:

During our initial setup, we did not integrate with our CRM. That made it difficult for us to track progress in multiple platforms. I understand that functionality now exists and would be something that we'd explore in the future.

Best CRM/Lead Generation program in the market

Comentarios: A+!!!! [SENSITIVE CONTENT] and all his team members are truly amazing. They are willing to listen to improvement suggestions and often find a way to add those requests to your platform. I can't say enough out our PM [SENSITIVE CONTENT]! He is amazing and I don't want to talk him up too much for fear that someone may try to snag him up, but he is awesome! The behind the scene people [SENSITIVE CONTENT] are also very easy to get a hold of and extremely responsive and helpful.

Puntos a favor:

Very easy and user friendly. Willing to make improvements on the fly that allow for more ease of use from the user. Front-line users can add leads in 2 to 3 steps with little typing required. The app allows you to pull information about an account instantly. Customize the program for our needs and take our input to make the program even better.

Puntos en contra:

I wasn't available or I didn't start using it sooner!

Wingmate

Puntos a favor:

Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.

Puntos en contra:

The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.

Awesome, intuitive and just what we want

Comentarios: Wingmate has been very responsive.

Puntos a favor:

See above - it is awesome, intuitive and easy.

Puntos en contra:

There is no way that I know of to edit the photos.

Wingmate Can Be A Valuable Asset

Comentarios: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.

Puntos a favor:

The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.

Puntos en contra:

When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.