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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

¿Qué es Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT es una solución inteligente de recaudación de fondos en la nube creada para ayudar a las organizaciones sin ánimo de lucro a lograr un crecimiento sostenible. Esta solución integral incluye todas las herramientas necesarias para tener éxito en una única plataforma con un precio de suscripción sencillo. Incluye servicios de enriquecimiento de datos, gestión de eventos, herramientas de marketing social y por correo electrónico, donaciones online, creación de informes flexibles y analíticas prácticas. Raiser's Edge NXT reúne procesos y personas para hacer avanzar toda la misión.

¿Quién usa Blackbaud Raiser's Edge NXT?

Esta solución sirve para toda la comunidad de bien social, que incluye organizaciones sin ánimo de lucro, fundaciones, empresas, instituciones educativas, organizaciones de atención médica y los agentes de cambio individuales que los apoyan.

Blackbaud Raiser's Edge NXT Software - 1
Blackbaud Raiser's Edge NXT Software - 2
Blackbaud Raiser's Edge NXT Software - 3
Blackbaud Raiser's Edge NXT Software - 4
Blackbaud Raiser's Edge NXT Software - 5

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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

4,2 (418)
No se han encontrado precios
Versión gratuita
Prueba gratuita
82
1
3,9 (418)
3,7 (418)
4,1 (418)
VS.
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Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
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mes
Versión gratuita
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194
26
4,0 (18.308)
4,0 (18.308)
4,1 (18.308)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Blackbaud Raiser's Edge NXT

Evaluación media

General
4,2
Facilidad de uso
3,9
Atención al cliente
4,1
Funcionalidades
4,1
Relación calidad-precio
3,7

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
31%
4
50%
3
15%
2
3%
1
2%
Jeffery
Jeffery
Senior Program Officer en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Powerful CRM that will meet your needs!

5,0 hace 4 años

Puntos a favor:

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Puntos en contra:

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
Manager of Stakeholder Relations en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Blackbaud

4,0 hace 4 años

Comentarios: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Puntos a favor:

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Puntos en contra:

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Leland
Director of Grants Development en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

No customer support - aggressive re-subscription

2,0 hace 2 meses

Comentarios: RE has a lot of capabilities that are not user-friendly with little-to-no support from them, and very aggressive sales endeavors. Essentially, we did not have good experience with them at all and glad we switched to a service that is user-friendly and very responsive. We were very surprised by their strong-arm tactics to re-subscribe, although they were unsuccessful, thanks to the Better Business Bureau, at which time RE could not produce any contract to which they had claimed we were bound.

Puntos a favor:

A lot of functionality for large nonprofits, yet with little to no customer support.

Puntos en contra:

Very aggressive sales endeavors and dare I say devious re-subscription processes. They tried to re-subscribe us at a very high price quoting a timeline when we could decide to not re-subscribe. We tried to unsubscribe, but they said we were bound by a contract. We had been using RE for more than a decade, with no consideration. They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period. Ultimately, we reported them to the Better Business Bureau and they could not produce a signed contract from our agency, or even a template from them. We had a back-and-forth with RE via the BBB, at which time they stopped contacting us realizing they had no basis for their demands.

Patty
Assoc. Director, Alumni Relations en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Strong product, but could do so much more.

4,0 hace 3 meses

Comentarios: NXT is a good tool for basic donor management and tracking. I would like to see NXT increase its abilities to manage memberships and donor giving societies.

Puntos a favor:

RE NXT is a quick, web based way to look up the basics of a constituent.

Puntos en contra:

In addition to making the details of a gift easier to access quickly, I would like to see more customization of the displays in NXT. For example - what each user needs to see in the search results or top display bar varies by position and function.

Eric
Director of Advancement en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

RE NXT is the Best for Educational Nonprofits!

4,0 el año pasado

Puntos a favor:

I use both database view and NXT. I like the powerful queries and reports.

Puntos en contra:

Sometimes a query can be difficult to run based on what has been entered in the database.