Blackbaud Raiser's Edge NXT
¿Qué es Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT es una solución inteligente de recaudación de fondos en la nube creada para ayudar a las organizaciones sin ánimo de lucro a lograr un crecimiento sostenible. Esta solución integral incluye todas las herramientas necesarias para tener éxito en una única plataforma con un precio de suscripción sencillo. Incluye servicios de enriquecimiento de datos, gestión de eventos, herramientas de marketing social y por correo electrónico, donaciones online, creación de informes flexibles y analíticas prácticas. Raiser's Edge NXT reúne procesos y personas para hacer avanzar toda la misión.
¿Quién usa Blackbaud Raiser's Edge NXT?
Esta solución sirve para toda la comunidad de bien social, que incluye organizaciones sin ánimo de lucro, fundaciones, empresas, instituciones educativas, organizaciones de atención médica y los agentes de cambio individuales que los apoyan.
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Blackbaud Raiser's Edge NXT
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Opiniones de Blackbaud Raiser's Edge NXT
Jeffery
Powerful CRM that will meet your needs!
Puntos a favor:
This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.
Puntos en contra:
We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.
Emily
Blackbaud
Comentarios: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.
Puntos a favor:
What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.
Puntos en contra:
My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.
James
The Standard for CRM
Comentarios: I have been a pleased user of Raiser's Edge for many years.
Puntos a favor:
I have been using Raiser's Edge with a variety of non-profits since 2007. It has consistently been a vital tool in tracking donor and constituent relationships.
Puntos en contra:
Building and pulling reports from RE can be challenging. There should be more advancement in making it more intuitive to do so.
Kyle
It works when it works
Puntos a favor:
It does exactly what you'd expect it to - it allows you to accurately and correctly manage and set up donors/fundraising.
Puntos en contra:
Configuration and set up is a nightmare. I can't recommend that someone use an "advanced" spreadsheet that is difficult to install and prepare for large scale use.
Eric
Alternativas consideradas:
RE NXT is the Best for Educational Nonprofits!
Puntos a favor:
I use both database view and NXT. I like the powerful queries and reports.
Puntos en contra:
Sometimes a query can be difficult to run based on what has been entered in the database.
