--- description: ¿Qué piensan los usuarios de myUnity? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de myUnity. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: myUnity - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para atención médica domiciliaria](/directory/10036/home-health-care/software) > [myUnity](/software/201299/myunity-home-health-hospice-software) # myUnity Canonical: https://www.capterra.es/software/201299/myunity-home-health-hospice-software Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.es/software/201299/myunity-home-health-hospice-software?page=2) > Un sistema de documentación clínica basado en la nube para proveedores de atención médica domiciliaria, cuidados paliativos, cuidados en el hogar, grupos de terapia y otras clases de cuidados domiciliarios. > > Veredicto: 140 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.1/5** | 140 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Netsmart Technologies - **Ubicación**: Overland Park, EE. UU. - **Constitución**: 1968 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos, Puerto Rico ## Funcionalidades - Acceso móvil - Admisión de pacientes - Apoyo en la toma de decisiones - Asistencia de codificación - Creación de diagramas - Creación de informes y estadísticas - Facturación - Garantía de calidad - Gestión de clientes - Gestión de evaluaciones - Gestión de expedientes de pacientes - Gestión de la conformidad - Gestión de planes de cuidado - Gestión de reclamaciones - Gestión de voluntariado - Gestión del duelo - Historia clínica electrónica/informatizada - Historial de medicamentos - Para cuidado a largo plazo - Programación ## Integraciones (en total: 1) - eFax ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para atención médica domiciliaria](https://www.capterra.es/directory/10036/home-health-care/software) ## Categorías relacionadas - [Software para atención médica domiciliaria](https://www.capterra.es/directory/10036/home-health-care/software) - [Software para cuidados en el hogar](https://www.capterra.es/directory/30812/home-care/software) - [Software para centros de cuidados](https://www.capterra.es/directory/31011/hospice/software) - [Software para cuidados de larga duración](https://www.capterra.es/directory/30109/long-term-care/software) - [Software para cuidados](https://www.capterra.es/directory/10034/assisted-living/software) ## Alternativas 1. [ECP](https://www.capterra.es/software/90493/ecp) — 4.7/5 (153 reviews) 2. [Eldermark](https://www.capterra.es/software/79030/service-minder) — 4.6/5 (37 reviews) 3. [StoriiCare](https://www.capterra.es/software/163319/storiicare) — 4.8/5 (45 reviews) 4. [Therap](https://www.capterra.es/software/124101/therap) — 4.7/5 (77 reviews) 5. [Connecteam](https://www.capterra.es/software/153140/connecteam) — 4.6/5 (5111 reviews) ## Opiniones ### "Accurate, Easy to learn electronic health record" — 5.0/5 > **Usuario verificado** | *10 de diciembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating. > > **Desventajas**: The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see... > > It is vital in meeting CMS regulations for our Medicare-certified home health agency. ----- ### "2016\_03 DeVero Review" — 5.0/5 > **Andrew** | *10 de marzo de 2016* > > Pros: Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer \& product/vendor relationship to improve customer knowledge of product and product/vendor development. Cons: Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site. ----- ### "Wasn't a fan" — 3.0/5 > **Samantha** | *9 de agosto de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: It served its purposing however is a very busy platform compared to new platforms coming out. > > **Desventajas**: This system is slow to run and its start up takes 3 minutes or longer to get into > > it runs like a very old busy program. To many clicks ----- ### "We like DeVero" — 5.0/5 > **Clay** | *23 de noviembre de 2016* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: 1) I like the way we can easily see the previous notes. 2) Contact information for other clinicians assigned to the case is clearly listed beside the body of information in the chart. 3) Editing notes is easy. 4) Communication about corrections is easy to see and coordinate. > > **Desventajas**: 1) It is easy to write a very poor note with this system. 2) DeVero's online training is terrible. Horrific. Lame. (Fortunately, its relatively easy to figure out and train for.) 3) It would be nice if we could have information move forward between notes. 4) It would be nice to be able to create drop-down goal templates because 5) the current pre-made goals are awful. > > 6 of the agencies we contract with use DeVero and we really using it. The system is simple and straightforward. ----- ### "Tender Care Pediatric Services" — 4.0/5 > **Kelly** | *19 de febrero de 2017* > > We are are medium-sized pediatric home care agency that has experienced rapid growth over the past year. We decided to transition from paper documentation to an EMR several months ago. We began discussions with DeVero last summer (2016) and decided to move ahead with them in August. We went live in the third week of Sept and piloted three homes first before moving all of our clients to EMR about a month later. We have just now, mid February 2017, phased out of working with our project implementation manager. We have requested to be a beta site when DeVero rolls out pediatric therapy visit documentation and off-line capabilities. The best part about working with DeVero is their Customer Service. 100% of the people we spoke with from Marketing to Implementation were courteous, helpful, and professional. During the implementation phase, our project manager was available to help us think through form functionality and problem-solve through our unique issues. One of those issues, and probably the biggest hurdle we had to overcome, was the Medication Administration Record. The MAR that is available on DeVero was not conducive to our processes; so we had to devise a custom form. In fact, we had all clients on EMR, except that we continued to use paper MARs until we were able to come up with a customized solution (which took, including a couple of times through DeVero's development team, a couple of months). We had a team of five very invested people on our end working on implementation of DeVero, and it took all of us to train our staff and customize DeVero to meet our needs. DeVero's training was not entirely applicable to us because we had to customize so many forms. One area of growth for DeVero is that it is currently mostly set up for home-care/hospice patients, not pediatrics. Although we were able to customize our forms, we were not able to do all of them, due to time contraints. It takes a while to figure out just what you want, while at the same time, know how it will fit and function within the DeVero structure. Now, we are used to it and are satisfied with the features and functionality. There are lots of customized reports that we have created that will prove to be very helpful for tracking our quality measures. We enjoy our relationship with DeVero, and would like to continue to work with them, especially as they development more pediatric products. 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