SugarSell
Por SugarCRM
¿Quién usa SugarSell?
SugarCRM es una oferta de aplicación y plataforma de CRM horizontal dirigida a clientes que buscan soluciones muy fáciles de usar y que faciliten la gestión de incluso los procesos de cliente de extremo a extremo más complejos.
¿Qué es SugarSell?
Implementado por 2 millones de personas en más de 120 países y galardonado con el premio PC Mag Business Choice Best CRM Software Award por cuarto año consecutivo, es uno de los software de CRM que los lectores más recomendarían a sus colegas.
Sugar es para los disruptores, los innovadores y los visionarios. Sugar ofrece una de las mejores experiencias de cliente en el sector, una interfaz simple y una plataforma de personalización intuitiva.
Información sobre SugarSell
SugarCRM
http://www.sugarcrm.com
Fundada en 2004
Resumen de precios de SugarSell
SugarSell dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de SugarSell está disponible a partir de 40,00 US$/mes.
Precio inicial
40,00 US$/mes
Versión gratuita
Sí
Prueba gratis
Sí
Implementación
Instalado: Mac
En la nube, SaaS, web
Instalado: Windows
Móvil: nativo de iOS
Móvil: nativo de Android
Formación
En persona
En directo en línea
Seminarios web
Documentación
Asistencia
En horario ininterrumpido (atiende un representante)
Horas laborables
En línea
Funciones de SugarSell
Productos alternativos
Los productos más populares
Opiniones de SugarSell
Mostrando 5 de 333 opiniones
Damion W.
-
Valoración global5/5
-
Facilidad de uso4/5
-
Funcionalidades4/5
-
Asistencia técnica4/5
-
Relación calidad-precio4/5
-
Probabilidad de recomendación
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 6/6/2019
"SugаrCRM: Bооst yоur busіnеss"
Comentarios: Thе Sugаr рlаtfоrm wоrks vеry wеll аnd іs quіtе sсаlаblе асrоss оrgаnіzаtіоns оf аll sіzеs.
Puntos a favor: Eхсеllеnt dаtаbаsе systеm. Cаn bе соріеd tо оthеr sеrvеrs. Custоm fіеlds. Abіlіty tо lіnk CRM dаtа tо dеаls. Gооd usеr іntеrfасе. Wе usе SugаrCRM аs оur рrіmаry tооl іn trасkіng аррlісаtіоns, dеtеrmіnіng еlіgіbіlіty, аnd mаnаgіng раymеnts fоr сhіldrеn іn рublісly fundеd рrеsсhооl рrоgrаms. Althоugh іt wаs рrіmаrіly dеsіgnеd аs а sаlеs tооl, wе usе іt lеss аs fоr sаlеs (gіvеn thаt wе аrе nоt а sаlеs оrgаnіzаtіоn) аnd mоrе аs а rеlаtіоnshір mаnаgеmеnt аnd ассоuntіng tооl. Wе hаvе а vеry smаll tеаm (10 реорlе tоtаl), but wе аll usе Sugаr оn а dаіly bаsіs.
Contras: Rеаlly, rеаlly fіnd іt а hаsslе (аt lеаst rіght nоw) tо synс Sugаr wіth оur mаrkеtіng аutоmаtіоn sоftwаrе. Wе usе а 3rd раrty API аs оur соnnесtоr bеtwееn thе twо systеms but I fіnd glіtсhеs іn іt thаt соnсеrn mе аnd mаkе mе wоndеr іf аll my іnfоrmаtіоn іs bеіng ассurаtеly trаnsmіttеd аnd mаtсhеd uр. Sugаr wаsn't vеry іntuіtіvе whеn I fіrst bеgаn usіng іt. Wе rесеntly hаd а 3rd раrty соmе іn tо rеdеsіgn thе systеm fоr us аnd оnсе іt wаs сustоmіzеd, іt wаs muсh bеttеr. Sеаrсh funсtіоn dоеsn't аlwаys sееm tо wоrk іn thе tор nаv bаr- frustrаtіng whеn I'm tryіng tо fіnd sоmеthіng fаst аnd dоn't wаnt tо gо іntо а mоdulе tо dо іt.
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 6/6/2019
Usuario verificado
-
Valoración global5/5
-
Facilidad de uso4/5
-
Funcionalidades4/5
-
Asistencia técnica4/5
-
Relación calidad-precio5/5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 26/5/2019
"Indeed a great CRM with effective results"
Comentarios: Overall my experience with this CRM is great. I am using it daily and I can say that my daily work is incomplete without it. It is so simple to use and provides amazing results for reports and dashboards, their customer's support team is very responsive.
Puntos a favor: I am using it for more than three years and like almost everything about it. This CRM is very easy to use because of its simple design and easy to use user interface. I like the way SugarCRM provides reports and dashboards which is very easy to understand. SugarCRM provides secruity of data and information and now I can handle the different campaigns, create a different campaign for anyone and even get a complete picture of it very easily.
Contras: I would like to highlight one thing that I dislike about it which is its overall cost. A small organization may not afford this CRM but overall it is worth to spend on it.
- Fuente de la reseña
- Publicado el 26/5/2019
Josh B.
-
Valoración global3/5
-
Facilidad de uso3/5
-
Funcionalidades2/5
-
Asistencia técnica2/5
-
Relación calidad-precio3/5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 16/3/2017
"SugarCRM Review - Walz Scale"
Comentarios:
We have been using Sugar for several years, but only in the past six months have we really dug down to fully utilize the software. The tool is fairly simple to use, I like the reporting functions, but the feedback I get from my sales team is that it is just 'clunky' to use. I'll give you one little example. For the Opportunity 'Actual Closed Won' date, I found through coming across some bad sales data for the month, that if you close a sale in January, and that same month you mark it as Closed Won. But lets say in March you want to go in and add a note to the description. Once you edit that note, (thus changing the Modify date) you autimatically changed the 'Actual Closed Won' date to March. Really messes up sales reports! When I contacted Sugar, there really wasnt an easy fix. We found SierraCRM (third part software) and Bill Convis from there helped with a solution to this problem. We have now purchased this software and believe that this will help take us to the next level of using Sugar. Sugar Support via email is usually pretty prompt, but as far as hearing from our 'Account Manager', just 2 weeks ago was the first time I heard from someone regarding our account. At that point, I had already reached out to SierraCRM, so I did not need anything from Sugar.
To summarize: Great tool, though a little clunky, but the price is not bad. Customer service could be improved, especially for companies like us who are invested in the process, and just need some help taking our sales process to the next level. Thanks!
Puntos a favor: I like the Online (sugar on demand) that allows Sugar Support to get into your software and look and something you may be struggling with, like reports...
Contras: Design is little clunky. Think with some improvements, it might be easier to convert leads, update opportunities. Need less clicks!
- Fuente de la reseña
- Publicado el 16/3/2017
Katie F.
-
Valoración global4/5
-
Facilidad de uso5/5
-
Funcionalidades3/5
-
Asistencia técnica5/5
-
Relación calidad-precio5/5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 14/1/2020
"The Pros and Cons of Sugar"
Comentarios: Overall, I really enjoyed Sugar and think it would be a great fit (especially for the lower price point!) for marketing and advertising agencies that are looking to build out custom flows. Their customer care team was incredibly helpful and knowledgeable, and I really enjoyed working with them.
Puntos a favor: The SugarCRM team was incredibly helpful and supportive during our decision between various CRMs we were testing out, namely Salesforce and SugarCRM. They were flexible, accommodating and had amazing customer service throughout the process, even willing to develop new APIs to integrate with our proprietary billing system 90% of our clients were on. I really enjoyed the visuals of Sugar - as all the bells and whistles were there, but it didn't seem overwhelming (as Salesforce can) and it's geared more towards marking service teams, like my division of the business. I also really find the dashboard visuals to be superior to Salesforce. Overall, the price point was better than Salesforce, too.
Contras: Since Sugar is geared towards marketing and sales teams, it wasn't a great fit for the other teams within our organization (i.e. one-time products like printing, etc.). Though workflows are cleaner and more intuitive than Salesforce, there wasn't quite as many bells and whistles (i.e. it was difficult to build in processes that involved external teams that we outsource to).
- Fuente de la reseña
- Publicado el 14/1/2020
Usuario verificado
-
Valoración global4/5
-
Facilidad de uso3/5
-
Funcionalidades4/5
-
Asistencia técnicaSin valoración
-
Relación calidad-precio3/5
-
Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 28/8/2019
"Good CRM for Small Business or Non-Profit"
Comentarios: Great for budget conscious businesses or non-profits.
Puntos a favor: Lots of fields to track contact information, general client information, leads, and meetings. Good analytics for sales or fundraising.
Contras: Not all basic information fields carried over between pages. Often have to input the same information in multiple locations.
- Fuente de la reseña
- Publicado el 28/8/2019
