AudienceView Select

AudienceView Select

Por AudienceView

¿Quién usa AudienceView Select?

Vendini ofrece soluciones de emisión de entradas, marketing y recaudación de fondos, confiables y fáciles de usar, para organizaciones de todos los tamaños que se encargan de eventos en vivo de música, deportes, festivales y más.

¿Qué es AudienceView Select?

Miles de organizaciones confían en las soluciones de Vendini para la gestión de eventos. El paquete de aplicaciones de la empresa incluye un sistema de marketing totalmente integrado para promocionar eventos por correo electrónico, redes sociales y sitios web de autoservicio, así como aplicaciones móviles para ventas de entradas, gestión de clientes y escaneo. Vendini cuenta con muchas sedes de eventos de arte, festivales y deportes de primer nivel entre sus clientes. Comienza una prueba gratis hoy mismo para ver cómo Vendini simplifica el negocio de los eventos en vivo.

Información sobre AudienceView Select

AudienceView

http://www.vendini.com/cap

Fundada en 2001

Resumen de precios de AudienceView Select

AudienceView Select no tiene versión gratuita, pero ofrece una prueba gratis.

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de AudienceView Select

Software de gestión de festivales
Acreditación de invitados
CRM
Gestión de artistas
Gestión de contratos
Gestión de credenciales
Gestión de proveedores
Gestión de transporte
Gestión de voluntariado
Lectura de código de barras/tickets
Para festivales de cine
Para festivales de música
Programación cinematográfica
Programación del personal
Facturación
Gestión de alimentación y bebidas
Gestión de clientes
Gestión de contratos
Gestión de eventos
Gestión de participantes
Gestión de personal
Gestión de recursos
Gestión de reservas
Gestión de ventas
Varias instalaciones
Gestión de concesiones
Gestión de datos del cliente
Gestión de empleados
Gestión de promociones
Gestión de páginas web
Impresión a domicilio
Lectura de código de barras/tickets
Mapa de asientos
Punto de venta
Reserva de entradas
Reventa de entradas
Tarjetas de abono
Venta de entradas a través de un terminal
Venta de entradas en línea
Venta de entradas in situ
Venta de entradas móvil

Opiniones de AudienceView Select

Mostrando 5 de 72 opiniones

General
4,5/5
Facilidad de uso
4,6/5
Atención al cliente
4,7/5
Funcionalidades
4,3/5
Relación calidad-precio
4,5/5
Andrew M.
Associate Music Director
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 11/1/2018

"Easy event set up with the ability to sell tickets without worry and to work on other projects."

Puntos a favor: The best part of this software is that it is cloud-based, easy to navigate and setup, they give you template/dimensions for graphics, and the sales interface is easy for anyone in the office to grasp. By the time someone has typed a donation letter, I've already processed payment and printed the tickets. It is, hands down, the best ticket system for managing not only the ticket sales, but the relationship with the customer. Yeah, I could do a one-time ticket sale with EventBrite or BrownPaper Tickets (whatever they're called), but I don't have a long running capture of deep customer spending and attendance history.

Contras: The only thing that we ran up against was that pew style seating is hard to section off in the software and, inevitably, it was easier to create general "rooms" for reserved sections rather than using the seating chart for a church sanctuary. It's wonderful for theater seating!

Respuesta de proveedores

por Vendini el 17/1/2018

Andrew, thanks for sharing your thoughts and insights here. We're happy to hear that the system is easy to use and has been a good fit for you folks at Episcopal Church of the Ascension.

We feel lucky to partner with you and are grateful you're a part of the Vendini family.

Cheers,
The Vendini Team

  • Fuente de la reseña 
  • Publicado el 11/1/2018
Tad F.
Box Office Manager
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 29/8/2019

"A Wonderful Experience with a Wonderful Software"

Comentarios: Vendini has been so wonderful to us over the past three and a half years. We have experienced a lot of growth and they made some of that possible. And when we needed to renegotiate things because of our growth, they were more than willing to do so. They really care about making the users feel comfortable with the software and providing us with some fantastic customer service when necessary.

Puntos a favor: The ease of use for all the employees at my company is the top feature for me. Whether we are on the marketing side, fundraising, or just trying to sell tickets, Vendini makes the service very accessible and customizable to us and our needs. Also, their customer service is always very good about making sure we are using their service fully and feel comfortable with all of their features.

Contras: Sometimes certain issues take a while to get resolved within the software. Most things they are great about fixing as soon as I tell them, but there are an issue or two that have yet to be resolved. Also, the amount that gets taken out from donation transactions can get a little high for us as a non-profit.

  • Fuente de la reseña 
  • Publicado el 29/8/2019
Emily S.
Box Office Manager
Bellas artes, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 3/10/2016

"Vendini is a simple ticketing solution"

Comentarios: I had worked with Vendini for two years prior to switching to another system. Vendini was fairly simple to use for the customers on the front end, but it became overly complex on the back end due to certain errors in reports and inability to override certain capabilities. From the front end, Vendini was attractive and easy to use for our patrons. From finding the event, to choosing seats and paying--it created an easy functional flow for patrons to follow. The only major issue was that the donation feature on the payment page. It confused patrons (a handful of times) and lead them to believe they were to input their total instead of the total auto populating. These patrons entered their total amount in the donation field, and ended up paying for the event twice. The back end of Vendini gave me a lot of issues. Granted, it's been about 2 years since I have used this system, so I'm sure improvements have been made. The building of an event was fairly simple, and if you needed to make changes once an event was live you could do that easily. My biggest qualm with Vendini was the financial reporting. No two reports that populated in the system matched, and it made reconciliation a painful experience. The way the reports broke down fees and discounts, made it difficult to reconcile with traveling entertainment companies who would need financial reporting at the completion of their concert. The reports that did not deal with money did match, and were useful. When I would try and contact customer service, they would send me to voicemail, and return my calls after hours (due to a time difference). All in all, if you are not dealing with financial reporting, then Vendini is an easy to use and accesible to online patrons. I am confident that they have improved the system since my last use.

Puntos a favor: It's easy to navigate front end. The patrons rarely had trouble purchasing tickets.

Contras: The financial reporting that did not match.

  • Fuente de la reseña 
  • Publicado el 3/10/2016
Jack S.
Managing Director
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 23/3/2018

"Great product, and support team at Vendini"

Puntos a favor: Vendini ticket agent software is very user-friendly for selling tickets/donations/memberships/ etc. With the part-time box office staff typical turnover, it is great to be able to get staff up selling tickets. I can train new staff to do a sale, exchange, and refund within an hour. We have over 75,000 patrons per year, over 1000 performances and hundreds of different producers. We also produce our own festivals and programming and most other festivals in our 4 theatre complex. With this variety, we need a system that was flexible and works well with our eyes and.. attitude toward requests from our tenants. Vendini is approachable and focused on making the product work for us. They create a very personal connection to their customers and their support. I can be in touch several times a month trying to accommodate a request from one of our tenants, be it a certain type of reporting, or a membership/package they want to offer. I take these to my rep who works with the appropriate team to accommodate our needs. They have helped me create several specialized reports that give specific producers exactly what they want. They have helped me create seating venues that accommodate special pricing, sections, levels etc. . They have shown me useful ways to use memberships and fees. There have been many upgrades the past couple years, Email Marketing, reporting, ticket agent and patron manager. It's great to work with a company that listens to customers. Great possibilities!

Contras: The software is great, but of course not perfect. It can take time and some trial and error to get reports created how you want them. I feel there could still be work to do in this area. Support area is terrific and helpful, especially with urgent/time sensitive requests, but can take a bit longer when it is not priority. I think this is because they take time to find the right team, to give the best answer to solve the issue.

Respuesta de proveedores

por Vendini el 27/3/2018

Hello Jack,

Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.

We're happy you're a part of the Vendini family. If you need anything, drop us a line.

-The Vendini Team

  • Fuente de la reseña 
  • Publicado el 23/3/2018
Charles J.
Producing Artistic Director
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 13/2/2018

"Vendini came on to our radar at exactly the right time with the right features to get the job done."

Comentarios: It has changed the way we do business. I can directly attribute our success in the recent years to our implementation of this program. It decreased workload, increased quality of output and made our patrons stand-up and take notice. Vendini continues to make upgrades to areas of the system. They recently added a patron database management section with basic development tools like the ability to schedule calls or tasks. And their email marketing recently got a facelift. So some of my biggest concerns are being addressed.

Puntos a favor: Vendini, on top of being a box office system, is a complete marketing solution. It offers you the ability to combine your patron databases into one centralized location and then build the database automatically as your attendance increases. You can then use this information for email marketing (a similar system and set up to Constant Contact but I think more intuitive), direct mailings and patron management (such as the scheduling of development activities). The ability to review patron history is invaluable. And you can customize the tagging and grouping of patrons to suit your needs. Additionally, the software provided a website solution for us.

Respuesta de proveedores

por Vendini el 14/2/2018

Hello Charles,

Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.

We're happy you're a part of the Vendini family. If you need anything, drop us a line.

-The Vendini Team

  • Fuente de la reseña 
  • Publicado el 13/2/2018