¿Quién utiliza este software?

Vendini provides dependable and easy-to-use ticketing, marketing, and fundraising solutions to any sized live event organization arts, music, sports, festivals, and more.

Valoración media

72 opiniones
  • En general 4.5 / 5
  • Facilidad de uso 4.6 / 5
  • Atención al cliente 4.7 / 5
  • Funcionalidades 4.3 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Vendini
  • http://www.vendini.com/cap
  • Fundada en 2001

Sobre Vendini

Thousands of organizations rely on Vendini solutions for event management. The company's suite of applications includes a fully integrated marketing system to promote events via email, social networks and self-service responsive websites as well as mobile apps for ticket sales, patron management, and scanning. Vendini counts many top arts, festivals, and sports venues among its customers. Start a free trial today to see how Vendini simplifies the business of live events.

Funciones de Vendini

  • Bodas/fiestas
  • Compra de entradas
  • Conferencias/convenciones
  • Encuestas y comentarios
  • Gestión de exposiciones y de proveedores
  • Gestión de patrocinadores
  • Gestión de reservas por grupos de habitaciones
  • Gestión de tarjetas de identificación
  • Gestión de voluntariado
  • Ludificación
  • Presupuestos
  • Promoción de redes sociales
  • Acreditación de invitados
  • CRM
  • Gestión de artistas
  • Gestión de contratos
  • Gestión de credenciales
  • Gestión de proveedores
  • Gestión de transporte
  • Gestión de voluntariado
  • Lectura de código de barras/tickets
  • Para festivales de cine
  • Para festivales de música
  • Programación cinematográfica
  • Programación del personal
  • Facturación
  • Gestión de alimentación y bebidas
  • Gestión de clientes
  • Gestión de contratos
  • Gestión de eventos
  • Gestión de participantes
  • Gestión de personal
  • Gestión de recursos
  • Gestión de reservas
  • Gestión de ventas
  • Varias instalaciones
  • Gestión de concesiones
  • Gestión de datos del cliente
  • Gestión de empleados
  • Gestión de promociones
  • Gestión de páginas web
  • Impresión a domicilio
  • Lectura de código de barras/tickets
  • Mapa de asientos
  • Punto de venta
  • Reserva de entradas
  • Reventa de entradas
  • Tarjetas de abono
  • Venta de entradas a través de un terminal
  • Venta de entradas en línea
  • Venta de entradas in situ
  • Venta de entradas móvil

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Las opiniones más útiles de Vendini

A Wonderful Experience with a Wonderful Software

Publicado el 29/8/2019
Tad F.
Box Office Manager
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
4 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Vendini has been so wonderful to us over the past three and a half years. We have experienced a lot of growth and they made some of that possible. And when we needed to renegotiate things because of our growth, they were more than willing to do so. They really care about making the users feel comfortable with the software and providing us with some fantastic customer service when necessary.

Puntos a favor: The ease of use for all the employees at my company is the top feature for me. Whether we are on the marketing side, fundraising, or just trying to sell tickets, Vendini makes the service very accessible and customizable to us and our needs. Also, their customer service is always very good about making sure we are using their service fully and feel comfortable with all of their features.

Contras: Sometimes certain issues take a while to get resolved within the software. Most things they are great about fixing as soon as I tell them, but there are an issue or two that have yet to be resolved. Also, the amount that gets taken out from donation transactions can get a little high for us as a non-profit.

Great product, and support team at Vendini

Publicado el 23/3/2018
Jack S.
Managing Director
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio

Puntos a favor: Vendini ticket agent software is very user-friendly for selling tickets/donations/memberships/ etc. With the part-time box office staff typical turnover, it is great to be able to get staff up selling tickets. I can train new staff to do a sale, exchange, and refund within an hour. We have over 75,000 patrons per year, over 1000 performances and hundreds of different producers. We also produce our own festivals and programming and most other festivals in our 4 theatre complex. With this variety, we need a system that was flexible and works well with our eyes and.. attitude toward requests from our tenants. Vendini is approachable and focused on making the product work for us. They create a very personal connection to their customers and their support. I can be in touch several times a month trying to accommodate a request from one of our tenants, be it a certain type of reporting, or a membership/package they want to offer. I take these to my rep who works with the appropriate team to accommodate our needs. They have helped me create several specialized reports that give specific producers exactly what they want. They have helped me create seating venues that accommodate special pricing, sections, levels etc. . They have shown me useful ways to use memberships and fees. There have been many upgrades the past couple years, Email Marketing, reporting, ticket agent and patron manager. It's great to work with a company that listens to customers. Great possibilities!

Contras: The software is great, but of course not perfect. It can take time and some trial and error to get reports created how you want them. I feel there could still be work to do in this area. Support area is terrific and helpful, especially with urgent/time sensitive requests, but can take a bit longer when it is not priority. I think this is because they take time to find the right team, to give the best answer to solve the issue.

Respuesta de proveedores

por Vendini el 27/3/2018

Hello Jack,

Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.

We're happy you're a part of the Vendini family. If you need anything, drop us a line.

-The Vendini Team

Vendini came on to our radar at exactly the right time with the right features to get the job done.

Publicado el 13/2/2018
Charles J.
Producing Artistic Director
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It has changed the way we do business. I can directly attribute our success in the recent years to our implementation of this program. It decreased workload, increased quality of output and made our patrons stand-up and take notice. Vendini continues to make upgrades to areas of the system. They recently added a patron database management section with basic development tools like the ability to schedule calls or tasks. And their email marketing recently got a facelift. So some of my biggest concerns are being addressed.

Puntos a favor: Vendini, on top of being a box office system, is a complete marketing solution. It offers you the ability to combine your patron databases into one centralized location and then build the database automatically as your attendance increases. You can then use this information for email marketing (a similar system and set up to Constant Contact but I think more intuitive), direct mailings and patron management (such as the scheduling of development activities). The ability to review patron history is invaluable. And you can customize the tagging and grouping of patrons to suit your needs. Additionally, the software provided a website solution for us.

Respuesta de proveedores

por Vendini el 14/2/2018

Hello Charles,

Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.

We're happy you're a part of the Vendini family. If you need anything, drop us a line.

-The Vendini Team

Easy event set up with the ability to sell tickets without worry and to work on other projects.

Publicado el 11/1/2018
Andrew M.
Associate Music Director
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio

Puntos a favor: The best part of this software is that it is cloud-based, easy to navigate and setup, they give you template/dimensions for graphics, and the sales interface is easy for anyone in the office to grasp. By the time someone has typed a donation letter, I've already processed payment and printed the tickets. It is, hands down, the best ticket system for managing not only the ticket sales, but the relationship with the customer. Yeah, I could do a one-time ticket sale with EventBrite or BrownPaper Tickets (whatever they're called), but I don't have a long running capture of deep customer spending and attendance history.

Contras: The only thing that we ran up against was that pew style seating is hard to section off in the software and, inevitably, it was easier to create general "rooms" for reserved sections rather than using the seating chart for a church sanctuary. It's wonderful for theater seating!

Respuesta de proveedores

por Vendini el 17/1/2018

Andrew, thanks for sharing your thoughts and insights here. We're happy to hear that the system is easy to use and has been a good fit for you folks at Episcopal Church of the Ascension.

We feel lucky to partner with you and are grateful you're a part of the Vendini family.

Cheers,
The Vendini Team

I have used Vendini for two years as an online ticketing system for events.

Publicado el 3/4/2018
Usuario verificado
Data Entry Specialist
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: Vendini offers several options to enhance your experience when selling tickets for an event or show. You are able to use your website and logo as well as the logo of the band or event you are selling tickets for. My favorite option is the ability to add a donation to individual's purchases. I worked with a Foundation that was raising funds for scholarships. Being able to add an additional donation button gave me the opportunity to earn additional funds for my Foundation. In addition, I loved the marketing portion. To be able to send an email to patrons through vendini instead of constant contact was super easy.

Contras: The function that I liked the least was that you are limited to character usage and design when it comes to marketing your events. Sometimes the buttons are difficult to use and change when trying to make the email blasts more appealing.

Respuesta de proveedores

por Vendini el 5/4/2018

Thanks for sharing your thoughts in this review. We're happy to hear the system has been a good fit for your business and its patrons.

We're happy you're a part of the Vendini family. If you need anything, drop us a line.

-The Vendini Team

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