17 años ayudando a las empresas
a elegir el mejor software

¿Qué es CommPeak VoIP Service?

Conexión de calidad prémium para llamadas desde cualquier lugar del mundo. 10 PoP (puntos de presencia, por sus siglas en inglés) en todo el mundo, conexión a través de proveedores locales y asistencia 24/7. Números DID (marcación interna directa, por sus siglas en inglés) para contar con presencia local en cualquier lugar. El ancho de banda ajustable para equipos de cualquier tamaño hace que la calidad de la voz siga siendo alta aunque se lleven a cabo múltiples llamadas simultáneas. La transparente facturación por segundo facilita la planificación de presupuestos hasta el más mínimo detalle, el ahorro en llamadas internacionales y la llegada a públicos más amplios. Ofertas especiales para tráfico de voz elevado.

¿Quién usa CommPeak VoIP Service?

Proveedores de servicios y comercios minoristas con centros de contacto de gran volumen. Empresas internacionales de todos los tamaños con diversos destinos de llamadas, ya sea una empresa minorista o un gigante de TI.

¿Dónde se puede implementar CommPeak VoIP Service?

Basado en la nube
Entorno local

Sobre el proveedor

  • CommPeak
  • Ubicado en Hong Kong, Hong Kong
  • Fundada en 2012

Asistencia de CommPeak VoIP Service

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 223

Idiomas

Sin información del proveedor

Precios de CommPeak VoIP Service

Precio inicial:

Sin información del proveedor
  • Sí, ofrece una prueba gratuita
  • Sí, ofrece una versión gratuita

CommPeak VoIP Service dispone de una versión gratuita y ofrece una prueba gratis.

Planes de precios consigue una prueba gratuita

Sobre el proveedor

  • CommPeak
  • Ubicado en Hong Kong, Hong Kong
  • Fundada en 2012

Asistencia de CommPeak VoIP Service

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Angola y otros 223

Idiomas

Sin información del proveedor

Imágenes y vídeos de CommPeak VoIP Service

CommPeak VoIP Service Software - 1
CommPeak VoIP Service Software - 2
CommPeak VoIP Service Software - 3
CommPeak VoIP Service Software - 4
CommPeak VoIP Service Software - 5
Ver 6 más
Vídeo de CommPeak VoIP Service
CommPeak VoIP Service Software - 1
CommPeak VoIP Service Software - 2
CommPeak VoIP Service Software - 3
CommPeak VoIP Service Software - 4
CommPeak VoIP Service Software - 5

Funciones de CommPeak VoIP Service

  • Conexiones SIP
  • Creación de informes y estadísticas
  • Distribución automática de llamadas
  • Enrutamiento de llamadas
  • Gestión de centros de atención telefónica
  • Gestión de colas de espera
  • Grabación de llamadas
  • Integración de telefonía informática
  • Seguimiento de llamadas
  • Sistemas IVR
  • Supervisión de llamadas

Alternativas a CommPeak VoIP Service

Zoom unifica la videoconferencia en la nube, reuniones en línea simples y mensajería grupal en una plataforma fácil de usar.
Reúnete con cualquier persona en cualquier dispositivo de escritorio, navegador, dispositivo móvil o dispositivo de video en cualquier lugar del mundo.
Flowroute proporciona llamadas y mensajería basadas en la nube a través de API y un portal online.
Ahorra entre 40 % y 80 % en comparación con los sistemas telefónicos empresariales tradicionales. Se ofrece VoIP, analógico, teléfono inteligente, WebRTC, SIP Trunking y opciones de llamada nativas.
Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
Squaretalk es una versátil plataforma VoIP (voz sobre IP, por sus siglas en inglés) que permite a tus equipos de ventas y asistencia trabajar con eficacia desde cualquier lugar. Descubre más sobre Squaretalk
8x8 es líder mundial en comunicaciones en la nube. Ha transformado más de 47 000 empresas en más de 100 países.
CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. Hace que llamar sea fácil y divertido. Obtén tu prueba gratis hoy mismo.

Opiniones de CommPeak VoIP Service

Evaluación media

General
4,7
Facilidad de uso
4,8
Atención al cliente
4,6
Funcionalidades
4,6
Relación calidad-precio
4,5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
74%
4
26%
Zyra Joy
Zyra Joy
CSR en Filipinas
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Reliable and User Friendly

5,0 el año pasado

Puntos a favor:

The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution.

Puntos en contra:

Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience.

Kally
Operations Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Reliable and quality voice services at an a fraction of cost we spent before

5,0 el año pasado

Puntos a favor:

Our overall utility cost has reduced significantly

Puntos en contra:

I have no dislike on the product, it has been a smooth journey

abode
IT en Israel
Servicios financieros, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

ava

4,0 hace 2 años

Puntos a favor:

Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen!The response of the support, and the flexibility and understanding that we have requested,

Puntos en contra:

All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again,

Manish
Manish
Functional Tester en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Best Call service proviter

5,0 el año pasado

Comentarios: My overall experience is good, I always use CommPeak when I need to contact clients at a low cost.

Puntos a favor:

I use its call facilities which are the best, with very low latency and high quality, I can connect with my clients anywhere in the world at a low cost.The pricing of each call is awesome too, I only have to pay per second basic, and there is no start-up fee to make a call which is very reliable.

Puntos en contra:

All the service provided by it is awesome but sometimes there is some technical issue they provide 24*7 support and they resolve issues quickly.

Jimoh
Jimoh
Accountant en Nigeria
Usuario de Linkedin verificado
Contabilidad, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

My review on CommPeak VolP Service

5,0 el año pasado

Puntos a favor:

My experience with CommPeak VoIP has been defined by its world-class connectivity, ensuring that calls are consistently reliable and of high quality, no matter where I am.

Puntos en contra:

Ensuring compatibility with existing systems was a crucial step. This process requires careful consideration for a smooth integration of the VoIP service into our existing infrastructure.

Krishna
Krishna
Associate software engineer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Providing service with best values.

5,0 el año pasado

Puntos a favor:

I have few points those are : 1) Very much Affordable. 2)Best call quality maintained and never compromised. 3) Comparatively it is performing great and no hidden charges.

Puntos en contra:

The customer support handling time is little bit high to respond back, though its not a big deal according to pros.

Maximiliano
Maximiliano
Salesman en Argentina
Usuario de Linkedin verificado
Comercio minorista, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

From Chaos to Clarity: How CommPeak Optimized My Communication Strategy

4,0 hace 2 años

Comentarios: One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall.

Puntos a favor:

I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier.

Puntos en contra:

One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently.

Zhivko
Zhivko
Marketing Manager en Bulgaria
Usuario de Linkedin verificado
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

CommPeak's low rates are perfect for startups

5,0 hace 2 años

Comentarios: Easy set up and when I had a problem moving on the support reacted immediately and resolved it quickly.

Puntos a favor:

The rates for outbound and inbound calls are unmatched to any other platform I tested.

Puntos en contra:

They couldn't provide an Austrian number except for one that costed 70 euro per month. And understanding the pricing models and rates is way too complicated. I actually had to talk to the support to find out the actual rates.

Vinay kumar
Engineer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Stay and converse.

5,0 el año pasado

Puntos a favor:

Beat tool to converse across the world with exceptional audio quality with effective price.

Puntos en contra:

From my perspective customer support can be little better.

Alvin
Alvin
Computer Hardware Technician en Filipinas
Usuario de Linkedin verificado
Seguridad pública, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

reliable and great

4,0 el año pasado

Puntos a favor:

This program has been quite helpful in successfully maintaining and organizing my call data, while also delivering the ease of a seamless and effortless launching experience.

Puntos en contra:

Although there may be occasional delays, this remarkable platform acts as a wonderful tool for increasing work productivity.

Amanda
Head of Production en Sudáfrica
Producción audiovisual, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

CommPeak VoIP Service: Cloud PBX of 2023

4,0 el año pasado

Puntos a favor:

Through one number CommPeak VoIP Service is accessed across many devices in my organization which makes it easy to make and receive calls.

Puntos en contra:

It get affected by internet connection producing weird sound when making calls.

David
Software Researcher en Nigeria
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

CommPeak VoIP service has enhanced research collaboration with my peers!

5,0 el año pasado

Comentarios: CommPeaks VoIP service has been incredibly helpful in my work as a software researcher. It has greatly improved collaboration with my colleagues, making communication seamless and enhancing the efficiency of sharing information. This in turn has played a role in advancing our research initiatives.

Puntos a favor:

Collaborating with my colleagues on software research has been greatly enhanced by the use of CommPeaks VoIP service. The audio quality is exceptional, ensuring that our conversations and exchange of information are seamless, thereby eliminating any communication barriers among team members. The platforms consistent reliability and stability have played a vital role in facilitating meetings, which in turn enables us to collaborate on ideas and reach collective decisions without any disruptions. Furthermore, CommPeak's adjustable features suit to our ever-changing research demands, reinforcing its place as a vital tool for facilitating effective and efficient communication inside our software development initiatives.

Puntos en contra:

CommPeak VoIP service has worked seamlessly for me, I don't have any complains.

Beatrice
Finance and Administration Manager en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

The quality of voice across a range of devices is very high

5,0 el año pasado

Puntos a favor:

The overall cost is low, we can make unlimited outbound calls in a single package

Puntos en contra:

Commpeak VoIP has been a critical partner helping us communicate with our customers

Shilpa
Pricing Lead en India
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Best Calling Tool

5,0 el año pasado

Puntos a favor:

Seamless Connection through internet with clients from different countries. Quality of Call recording and automatic dialing are works good.

Puntos en contra:

Poor connectivity in the remote areas.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Premium, fantabulous, and versatile phone system

5,0 el año pasado

Puntos a favor:

It's easy to deploy and easy to use for the end-users. It has the flexibility of web app, desktop app and mobile apps. Easy to connect to all electronic devices giving me the ability to have my phone extension on my cell, and go anywhere, making calls to clients from the app.

Puntos en contra:

Although I found the voicemail transcript very useful, sometimes the grammar wasn't very clear.

Jamie
Chief Accountant en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

What I Experience with CommPeak VoIP Service

5,0 el año pasado

Puntos a favor:

CommPeak VoIP Service offers quality sound when calling and receiving calls.

Puntos en contra:

I have used CommPeak VoIP Service for long and it rarely pose any flaw.

Victoria
Human Resource Specialist en Nigeria
Oficina ejecutiva, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great Software, Great Communication!

5,0 el año pasado

Comentarios: Effective communication is very important in Human Resource Process, and CommPeak helped a great deal with this! Positive experience.

Puntos a favor:

CommPeak VolP helps in several Process such as conducting interviews, coordinating employee training sessions, and communication process generally. CommPeak VolP offers convenient call forwarding, call waiting, and call transfer options which further enhance the communication process. The call recording feature is also very effective for documentation purpose.

Puntos en contra:

I can't find any. So, No cons for CommPeak VolP Service.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Seamless Communication Across Borders

5,0 el año pasado

Comentarios: CommPeak VoIP Service excels in providing a robust and versatile solution for businesses seeking top-tier communication capabilities on a global scale.

Puntos a favor:

The tool is distinguished by its expansive network featuring ten strategically positioned points of presence globally. This strategic distribution guarantees a premium-quality connection, facilitating seamless calls from virtually any location around the world.

Puntos en contra:

I haven't found any issues so far in this CommPeak VoIP Service

Usuario verificado
Usuario de Linkedin verificado
Productos químicos, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Peak connectivity

5,0 el año pasado

Comentarios: My overall experience has been great as I met all things I wanted in a single platform.

Puntos a favor:

What I liked the most is that its ability to transfer calls from different devices with clear and noise reduced sound. Making it very convenient for busy users. Also, its per-second billing simplifies budgeting and saves on international calls making it more pocket friendly.

Puntos en contra:

I haven't come across any particlar issue with this platform. Totally satisfied.

Ashok Kumar
Functional Aanalyst en India
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Better Voice calls with CommPeak VOIP Service

5,0 el año pasado

Comentarios: Overall excellent service with CommPeak VOIP Service

Puntos a favor:

The most useful feature of CommPeak VOIP Service are Direct Inward Dialing which are virtual numbers helps to call & receive call from anywhere in the World. CommPeak VOIP Service helps in effectively managing the inbound & outbound calls whereas it helps in improving the customer service. Integrate with CRM helps in managing the task

Puntos en contra:

Customer service should be improved and they should sort out the issues within the timeline

Arun
Business Analyst en India
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Best VoIP Service

5,0 el año pasado

Comentarios: Dashboard is more useful one where it provides all necessary data , call counts in summary view

Puntos a favor:

It helps to reach out to all the members with VoIP , so we can provide services all over the world, helps in global presence. Integration with business tools & CRM is more helpful. The Dashboard provides all the necessary info, call history & all.

Puntos en contra:

All are good with CommPeak Voip Service, it would be helpful if they improve service response time

Bimna
Property Sales Advisor en Kenia
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Excellent and reliable choice for communication

5,0 el año pasado

Comentarios: The user management is easy and intuitive, and the desktop companion app is great.

Puntos a favor:

I must say that this software is user-friendly and easy to navigate and it has helped a lot when it comes to communication with Valuers and Architects.

Puntos en contra:

There is nothing to dislike about CommPeak VoIP Service. CommPeak is the best in the market.

Usuario verificado
Usuario de Linkedin verificado
Servicios de información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good product with great voice

4,0 el año pasado

Puntos a favor:

It provides an easy to transfer calls between offices with lots of useful functions like sending voicemails to emails then we can access from Phone or PC. Also, the quality of voice is really good as it is clear and has the noise reduction.

Puntos en contra:

Does not support many apps to hear the voicemails and need to improve documentations as well as the technical support.

Alternativas consideradas previamente: VirtualPBX

Ahmed
CEO en Egipto
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Perfect service

5,0 hace 2 años

Puntos a favor:

Perfect service stability with good price

Puntos en contra:

Nothing i think everything is good for me

Julliana Mari
Student en Filipinas
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

ComPeak VoIP Features

4,0 hace 2 años

Puntos a favor:

CommPeak VoIP Service is reliable, easy to use, and backed by responsive customer support. However, the specific features and benefits that may be most valuable to a particular user or business will depend on their specific needs and requirements.

Puntos en contra:

certain features, such as call recording, may not be as user-friendly as they would like. Finally, some customers have reported that the service can be slightly more expensive than other VoIP providers.