Lightspeed Restaurant

¿Qué es Lightspeed Restaurant?

Lightspeed Restaurant prepara a los negocios para el futuro con sus funciones de entrega, pago sin contacto y planos de planta personalizables para facilitar la distancia social. Con Lightspeed potenciando el restaurante, el usuario puede centrarse menos en las operaciones y más en personalizar su servicio para aumentar la satisfacción del cliente.

¿Quién usa Lightspeed Restaurant?

Las funcionalidades de Lightspeed están alineadas con las prioridades de los restauradores. Simplifica las tareas diarias para centrarse en lo importante: el crecimiento del negocio y la experiencia del cliente.

¿Dónde se puede implementar Lightspeed Restaurant?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPhone (móvil), iPad (móvil)

Sobre el proveedor

  • Lightspeed
  • Ubicado en Montreal, Canadá
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Australia, Austria, Bélgica, Canadá y otros 15

Idiomas

alemán, español, francés, inglés, italiano

Sobre el proveedor

  • Lightspeed
  • Ubicado en Montreal, Canadá
  • Fundada en 2012
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Alemania, Australia, Austria, Bélgica, Canadá y otros 15

Idiomas

alemán, español, francés, inglés, italiano

Imágenes y vídeos de Lightspeed Restaurant

Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3
Ver 3 más
Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3

Comparar el precio de Lightspeed Restaurant con productos similares

Lightspeed Restaurant

No disponible
Versión gratuita
Prueba gratis
69,00 US$/mes
Versión gratuita
Prueba gratis
N/A
Versión gratuita
Prueba gratis
79,00 US$/mes
Versión gratuita
Prueba gratis

Funciones de Lightspeed Restaurant

  • Acceso móvil
  • Alertas y notificaciones
  • Base de datos de clientes
  • Contabilidad
  • Controles o permisos de acceso
  • Controles por separado
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • División de cuentas
  • Facturación
  • Gestión de clientes
  • Gestión de comercio electrónico
  • Gestión de consejos
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de entrega
  • Gestión de inventarios
  • Gestión de la producción
  • Gestión de pedidos
  • Gestión de promociones
  • Gestión de receptas
  • Gestión de recibos
  • Gestión de tablas
  • Gestión de tarjetas de regalo
  • Gestión de tesorería
  • Historial de cliente
  • Historial de transacciones
  • Informes de ventas
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Pagos electrónicos
  • Panel de actividades
  • Para bares/pubs
  • Para dispositivos iPad
  • Para panaderías
  • Para restaurantes
  • Pedidos en línea
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Seguimiento de entrega
  • Seguimiento de pedidos
  • Varias ubicaciones

Alternativas a Lightspeed Restaurant

Nobody beats Rezku's powerful POS technology. Nobody beats Rezku's value. Contact rezku for details.
Square POS es una solución completa de punto de venta que ofrece un conjunto de herramientas, desde el seguimiento de las ventas y el inventario hasta analíticas exhaustivas.
A complete suite of integrated hospitality POS systems.
El POS perfecto para restaurantes y bares. A&B POS está probado en el campo y contiene muchas características.
PosBytz is a Complete Omnichannel Solution integrated with POS for Retail & Restauarants to manage both multi outlets and Online orders
El POS móvil basado en iPad de Lavu y su plataforma de gestión, con todas las funciones, han sido diseñados específicamente para optimizar las operaciones de los restaurantes.
Una solución de comercio unificada (ERP + POS) para comercio minorista y hostelería basada en la tecnología de Microsoft Dynamics. Descubre más sobre LS Retail
PDQ POS es un sistema POS con múltiples premios y la mejor calificación. ¡Durante más de 31 años, PDQ POS ha sido el POS más rápido y fácil disponible!
Un punto de venta creado para restaurantes de comida rápida, para llevar y a domicilio que ayuda a optimizar las operaciones.
On Premise or Cloud based solution for single and multi-location food service operations and retail outlets.
Automatiza la toma de comandas, pedidos delivery, comandas en cocina, cobros, compras, empleados, stocks e informes. Miles de establecimientos ya se han digitalizado. Descubre más sobre Tpv Hostelería
Un software POS avanzado y basado en la nube para comercios minoristas, eventos con entradas, servicios de suscripción y restaurantes de servicio rápido.
Cloud-based point of sale system to increase sales, better manage inventory, and provide actionable reports.

Opiniones de Lightspeed Restaurant

Evaluación media

General
4,5
Facilidad de uso
4,6
Atención al cliente
4,4
Funciones
4,4
Relación calidad-precio
4,3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
67%
4
23%
3
3%
2
6%
1
1%
Erin
Co Owner en EE. UU.
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Take the plunge, get Lightspeed

5,0 hace 4 meses

Comentarios: Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.

Puntos a favor:

Ease of use, ease of setup, always someone to help available 24/7

Puntos en contra:

I can’t even think of something I don’t like about Lightspeed. We are very satisfied with them.

Toby
Manager en EE. UU.
Restaurantes, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Lightspeed at the speed of light!

5,0 hace 3 años

Puntos a favor:

The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.

Puntos en contra:

It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.

Clif
Owner en
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Not interested in much other than sales

1,0 hace 5 años

Comentarios: Implementation was terrible. The salesman made onboarding sound very simple, but when I was putting my items into the system, it was no better than square to do. The company's idea of helping you seems to be to create videos for you to figure out their software so that they don't really have to help you. The few times I called to try to get help with items, the support staff was very short and seemed more interested in just getting you off the phone and moving on. Perhaps there performance reviews are based on quantity of clients "helped". I was very clear with the sales team about what I needed for my business. I messed up when I quickly glanced at the invoice of equipment they sent me and didn't see the discrepancy in the quantities. Also, I came to find out that their claim that none of the equipment that I already had with square would be compatible with lightspeed is completely false. They basically sent me the same star printers that I had with square and cash drawers that I could have used with my current printers as well. While the pricing online says the monthly fees, their salesman knew that I needed more registers than they sent me. Some time later, I requested that they send me the rest of the registers that I needed as I had originally requested and chalked the wrong number up to a mistake. They sent me the hardware and threw a bunch of additional software charges in the mix without even mentioning them. All charges were made before I even saw an invoice.
I confronted them about it and the initial response was "all sales are final". At that point, I told them that they had two weeks to get back to me on how would reconcile the mistakes made by their company to retain me as a customer and mend our relationship. I didn't hear from them at all during that time. When they finally got back to me, I told them that I did not want to continue my relationship with them anymore, and and that I understood that I'd incur some costs in severing the partnership, but I thought it should be fair. I'd eat all shipping costs and hardware from the first order, but I wanted a refund on the unauthorized charges and for software to be prorated to time elapsed only. I understood I would be out several thousand dollars. I was told "there is nothing we can do" by multiple managers. Finally, just today I received an invoice concerning my refund for the second order of hardware and the refund did not include any of the software as discussed with their managers, and they want to charge me a 20% restocking fee for hardware that never even made it to my place of business. The refund that they are supposedly giving me for absolutely no services rendered. This company is totally crooked. Do not make the same mistakes that I have. I will likely be perusing legal action against this company if they do not respond appropriately.

Puntos a favor:

I thought this product was going to be a great way to more easily keep my books up to date and get pricing and inventory dialed in as compared to square. It has a lot of functionality compared to a product like shop keep or square.

Puntos en contra:

Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business. Sales Team - Arrogant and dishonest Billing - Sly and deceitful. Invoices serve as contracts as they contain fine print at the bottom that refers a client to the company's actual contract and product terms that the client must hunt down for themselves. Management - No concern for clientele.

SARAH
Operations Manager en Canadá
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Would (and have) recommeded

5,0 el año pasado

Comentarios: With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS.

Puntos a favor:

The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module.

Puntos en contra:

I wish our Chase payment system could be integrated.

Frank
Owner en Jamaica
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Fantastic system; exactly what we were looking for

5,0 hace 7 meses

Comentarios: When we decided to explore for a new POS system for our business, we were looking for a system that would be very user friendly, easy to install, good solid remote help desk and overall, a system that would be speed up our service. Due to the fast responses from lightspeed we were completely informed with the solution offered and had a quote in our inbox within no time. Very accurate, detailed and excellent service. Now 5 weeks later, the system is up and running in our operation in Jamaica. The installation was quick and easy (and we are certainly no experts at it) The staff training literally took 10 minutes and everybody enjoys working with the program. Most importantly as managers and owners we have all the accurate information available to control sales, waste and possible theft. All information is just a few Clicks away. Incase you don’t know; the help desk is simply phenomenal and well trained. As you can tell, I can recommend lightspeed to any company that looks for a system that clearly was designed for the user and by pros.

Puntos a favor:

The ease of using it. Very user friendly, even a person that has barely ever been in contact with a tablet or PC has no problem using it.

Puntos en contra:

Have not found anything yet that we would need. Other than maybe the ability to pay in a different currency (calculate change in another currency for example)