RemoteCall
¿Qué es RemoteCall?
Gracias a la tecnología revolucionaria de servicio remoto de RSUPPORT, puedes mejorar tu negocio desde los PC, los dispositivos móviles, los sitios web y las aplicaciones. Los productos insignia de RemoteCall WebViewer han sido bien recibidos y elogiados por todo tipo de empresas, gobiernos, instituciones públicas y fabricantes, así como por organizaciones de finanzas y educación, por su impresionante velocidad, confiabilidad y seguridad.
¿Quién usa RemoteCall?
- Empresas B2B Organismos gubernamentales. - Finanzas (bancos y seguros) — Educación - Telecomunicaciones - Fabricantes de teléfonos móviles - Electrodomésticos - Gestión de activos
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Opiniones de RemoteCall
Tony
Excellent product
Comentarios: We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers & fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.
Puntos a favor:
RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
Puntos en contra:
I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
Respuesta de RSUPPORT
hace 2 años
Thank you for your sincere review. RemoteCall is moving towards browser only version which will require NO updates! Since you are already a paid customer, you will get that upgrade for free!
Ashok
Best remote support solution tool in the market.
Puntos a favor:
It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
Puntos en contra:
While it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.
Manav
Mid-level tool for remote support
Puntos a favor:
This tool is easy to download and install on our computers. Supports live chat and file sharing.
Puntos en contra:
The UI is outdated which RemoteCall should upgrade and make it more user friendly.
