¿Qué es RockSolid MAX?

RockSolid MAX software includes features home and building supply retailers need to grow their business at one affordable monthly price. With easy-to-use integrated point of sale, purchasing, inventory management, and accounts receivable, your business will operate efficiently and profitably. With document management spend time with customers instead of digging through paper. Plus, its cloud-based so you can access the system from anywhere and know your data is always backed up and protected.

¿Quién usa RockSolid MAX?

RockSolid MAX is ideal for: Hardware Stores, Home Centers, Convenience Lumberyards, Lawn & Garden Centers, Farm/Ranch/Home Supply Stores, Paint & Decorating Stores, and Convenience Tool Rental Centers

¿Dónde se puede implementar RockSolid MAX?

Cloud, SaaS, Web, Windows (desktop)

Sobre el proveedor

  • ECI Software Solutions
  • Ubicado en Grand Prairie, EE. UU.
  • Fundada en 1999
  • Asistencia telefónica
  • Asistencia 24/7

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Precios de RockSolid MAX

Precio inicial:

Sin información del proveedor
  • Sin versión gratuita

RockSolid MAX no está disponible en versión gratuita.

Sobre el proveedor

  • ECI Software Solutions
  • Ubicado en Grand Prairie, EE. UU.
  • Fundada en 1999
  • Asistencia telefónica
  • Asistencia 24/7

Países disponibles

Canadá, Estados Unidos

Idiomas

inglés

Imágenes y vídeos de RockSolid MAX

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Vídeo de RockSolid MAX
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Comparar el precio de RockSolid MAX con productos similares

RockSolid MAX

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69,00 US$/mes
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Funciones de RockSolid MAX

  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Análisis visual
  • Archivo y conservación
  • Auditoría de inventario
  • Búsqueda/filtro
  • Captura de documentos
  • Clasificación de documentos
  • Conectores de datos
  • Contabilidad de deudores
  • Contabilidad de los proyectos
  • Control de inventario
  • Controles o permisos de acceso
  • Creación de informes ad hoc
  • Creación de informes financieros
  • Creación de informes/análisis
  • Cuentas de clientes
  • Cálculo del recargo por pago atrasado
  • Códigos de barras/RFID
  • Facturación
  • Firma electrónica
  • Gestión de clientes
  • Gestión de comercio electrónico
  • Gestión de comercios minoristas
  • Gestión de contratos o licencias
  • Gestión de descuentos
  • Gestión de documentos
  • Gestión de empleados
  • Gestión de ingresos
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de membresías
  • Gestión de pedidos
  • Gestión de precios
  • Gestión de proveedores
  • Gestión de recompensas
  • Gestión de renovaciones de pedidos
  • Gestión de reservas
  • Gestión de tarjetas de regalo
  • Gestión de tasas
  • Gestión de órdenes de compra
  • Gestión multicanal
  • Identificación del producto
  • Importación y exportación de datos
  • Indicadores claves de rendimiento
  • Informes de ventas
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Libro mayor de cuentas por cobrar
  • Métricas de rendimiento
  • Optimización de inventario
  • Pagos parciales
  • Panel de comunicaciones
  • Panel de control personalizable
  • Planificación estratégica
  • Preparación de datos para servicio por cuenta propia
  • Presupuestos y estimaciones
  • Presupuestos/previsiones
  • Previsión
  • Procesamiento de pagos
  • Procesamiento de pagos ACH
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Programación
  • Publicación y uso compartido
  • Punto de venta (POS)
  • Segmentación
  • Seguimiento de actividades
  • Seguimiento de costes
  • Seguimiento de ingresos
  • Seguimiento de la evolución
  • Tarjetas de fidelidad
  • Testimonios de clientes
  • Uso compartido de archivos
  • Varias divisas
  • Varias ubicaciones
  • Visualización de datos

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Opiniones de RockSolid MAX

Evaluación media

General
3,8
Facilidad de uso
3,6
Atención al cliente
3,8
Funciones
3,6
Relación calidad-precio
3,9

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
47%
4
26%
3
5%
1
21%
Brandon G.
President en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

RockSolid MAX is helping transform our business

5 hace 12 meses

Comentarios: Throughout the process of selection, preparation, implementation, and post-implementation we have nothing but positive interactions with the ECi team. Our project team was really fantastic and engaged. They also helped keep us on task and moving forward to hit the go-live date. I have been very happy with the entirety of the project.

Puntos a favor:

There are numerous aspects of the software that we love: Barcode support, A/R functionality, document management, inventory management. Overall the software is fairly intuitive and easy to use. We are improving daily with our understanding and capabilities. Overall, the pro's significantly outweigh any cons we've encountered. I would definitely recommend this software as it has some very cool functionality we are easing ourselves into now that we've made the transition.

Puntos en contra:

So with any out of the box solution, there are going to be challenges. For us there are a couple that were frustrating. First, after an invoice has been processed there can be no changes to it. For example you make a sale to a credit account and the person making the purchase omits the PO#. There is no way to update that field after the fact. Instead you must back the entire transaction out and do it all over. The other challenge are the canned reports. They cover 50% of what we would want to see, in other cases we need to use Crystal Reports. While Crystal reports does work, it is a bit clunky and not very intuitive. So you need to invest time in learning and training on how to use it (we did so with a bunch of online videos which were publicly available).

Misty S.
Owner en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

This is a powerful program with features we need to adapt too

5 hace 3 años

Comentarios: Easier training for new employees. Non inventory items are easier to track without adding or deleting from current inventory. We were the first to use the Repeat Rewards with Rockmaxx and it was great to work with the support team. All customer service has been great with our ups and downs. To realize we have come so far in 6 months is unbelievable. All sales and customer service reps have followed up with our issues. We have felt like they are one of us when a new issue arrives. I feel we have a lot more to learn with this program due to it's size. A few employees have gone back to the training videos to dig in deeper. As with all programs the more you want to learn the easier it is to use

Puntos a favor:

Look up features are very user friendly if unsure of the correct name for item you can search with minimum effort Easy use for non tech employees. Can remote in to system off site. Price point. Automatic updates with the cloud based system. No more scheduling these Automatic backup no expensive server and IT to ensure this is completed.

Puntos en contra:

These cons are base on using Rock Solid for 13 years. Task takes multiple windows to complete verse all on one window. Report program had to purchase another program to receive all reports Time clock not within another program needed for employees More steps and windows to complete an easy inventory fix. No hand held device to scan and print labels as with Rocksolid

Angel C.
IT Manager en
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Ok POS Sytem.

3 hace 5 años

Comentarios: Just feels like they want t get as much money out of the customer as they can with added features that cost extra, which are part of most POS Systems basic package.

Puntos a favor:

RockSolid is a reliable software with very few glitches. Uptime is high. Easy to learn and operate.

Puntos en contra:

Important features needed for margins not available. Can not enter more than one product at a time. Does not have a tool to import items.

David H.
Owner en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Rock Max Review

4 hace 3 meses

Comentarios: Once we have learned to operate the system, we do like it. But it has been challenging.

Puntos a favor:

The POS system and the reports generated

Puntos en contra:

You make changes and do everything the hardest way possible. It takes FOREVER to get appropriate support. When we have a question we should be able to get immediate help instead of waiting days for a response. It's very frustrating. I am waiting for a return call right now.

Sharon W.
Secretary/Treasurer en
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Easy to learn

4 hace 5 años

Comentarios: I think all in all, they have a great software program for our hardware store. It fits us well without breaking the bank.

Puntos a favor:

I am fortunate that I get to use both sides of the system. The POS and Roman. Both sides are easy to navigate. The inventory control is fabulous! Especially helpful when you are trying to do your weekly order. You scan something with the handheld and your inventory number for that item is right in front of you. You can do this quickly and make any corrections if necessary right then and there. It saves you time. In Roman, the ease of printing and or emailing monthly statements is wonderful! Easy program to keep track of our customer accounts. Also like the availability of useful reports to keep track of your business.

Puntos en contra:

I wish at times it was quicker to get in touch with someone regarding an issue. Sometimes, you would like an answer right away to free yourself up to move on to the next thing. But, all in all, I DO LIKE the system! There isn't a perfect system out there, they all have their quirks now and again. If someone is turned off by these little bumps in the road here and there, then they are NOT being realistic. When you do get in touch with someone, they know what they are doing and take care of your issue completely! They get the job done and correctly! No complaints with their expertise, that's for sure.