¿Qué es Ungerboeck Software?

Ungerboeck Software International (USI) ofrece software de gestión de eventos y sedes líder en el mundo que aumenta las posibilidades de más de 40 000 usuarios en más de 50 países. Desde su creación en 1985, Ungerboeck ha adoptado un enfoque del usuario como prioridad para el desarrollo de productos y ha producido a conciencia un software diseñado específicamente para el sector de los eventos. Gracias a su modularidad y flexibilidad, Ungerboeck Software se puede configurar fácilmente para satisfacer las necesidades individuales de decenas de diferentes tipos de empresas de eventos.

¿Quién usa Ungerboeck Software?

Sirve al mercado global. Disponible en más de 6 idiomas. Actualmente, se utiliza en más de 40 países diferentes en distintos tipos de sedes y empresas de eventos. Sedes, ferias, congresos y más.

¿Dónde se puede implementar Ungerboeck Software?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop)

Sobre el proveedor

  • Ungerboeck
  • Fundada en 1985
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Anguila y otros 170

Idiomas

alemán, chino, chino tradicional, español, francés y otros 2

Precios de Ungerboeck Software

Precio inicial:

Sin información del proveedor
  • Sin versión gratuita

Ungerboeck Software no está disponible en versión gratuita.

Sobre el proveedor

  • Ungerboeck
  • Fundada en 1985
  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Afganistán, Albania, Alemania, Andorra, Anguila y otros 170

Idiomas

alemán, chino, chino tradicional, español, francés y otros 2

Imágenes y vídeos de Ungerboeck Software

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Funciones de Ungerboeck Software

  • API
  • Acceso móvil
  • Actualizaciones en tiempo real
  • Automatización de marketing
  • Base de datos de clientes
  • CRM
  • Calendario de eventos
  • Captura de clientes potenciales
  • Check-in móvil
  • Confirmación y recordatorios
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Facturación
  • Formularios personalizables
  • Gestión de calendario
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de contactos
  • Gestión de contratos o licencias
  • Gestión de eventos
  • Gestión de exposiciones y de proveedores
  • Gestión de inscripción
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de membresías
  • Gestión de participantes
  • Gestión de pedidos
  • Gestión de recursos
  • Gestión de reservas
  • Gestión de tarjetas de identificación
  • Gestión de ventas
  • Gestión del espacio
  • Informes personalizables
  • Inscripción de grupos
  • Inscripción en línea
  • Inscripción in situ
  • Integraciones de terceros
  • Mapas de eventos
  • Marketing por correo electrónico
  • Modelos personalizables
  • Pagos en línea
  • Panel de actividades
  • Perfil de los participantes
  • Perfiles de los ponentes
  • Presupuestos/previsiones
  • Procesamiento de pagos
  • Programación de eventos
  • Registro de visitantes

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Opiniones de Ungerboeck Software

Evaluación media

General
4,2 (33)
Facilidad de uso
4,0 (33)
Atención al cliente
4,5 (33)
Funciones
4,2 (33)
Relación calidad-precio
4,1 (33)

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
42%
4
45%
3
9%
1
3%
Jennifer H.
Manager- Exhibition Projects en Australia
Organización de eventos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Short term pain for long term gain

5,0 hace 2 años

Comentarios: Very good. I mostly converse with USI staff at the APAC conference. Everyone is pleasant, happy & knowledgable

Puntos a favor:

Once I had the understanding of how to adapt to my role / our company it was easy to learn I can log in from home or anywhere in the world. It does make completing invoices and schedules very easy

Puntos en contra:

When we first started the transition to ungerboeck I would have been able to tell you 20 things I didnt like. But now I cant think of anything. If we have an issue our IT god gets in contact with USI and then theres a fix

Kaitlyn S.
Director of Conference Sales and Marketing en EE. UU.
Organización de eventos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Convention Center Scheduling and More

4,0 hace 2 años

Puntos a favor:

The customer service that we have received over the past two+ years, has been awesome. We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility. The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.

Puntos en contra:

Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better. Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.

Alternativas consideradas: EventBookings

Razones para elegir Ungerboeck Software: We were looking for a system that moved quickly and was more agile with what we do.

Software anterior: Concentric

Leslie B.
Assistant Director of Non-Credit Programs en EE. UU.
Administración educativa, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ungerboeck Software OK

3,0 el año pasado

Comentarios: Ungerboeck worked fine for our office before we expanded into the non-credit and alternative digital credential realms fully. The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side. Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with. If you have a limited number of offerings or focus in one area, then Ungerboeck would probably be fine, but as you grow and gain more customers, the time spent inputting courses and dealing with issues, is not worth the return on your investment.

Puntos a favor:

Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions. Also being able to customize the software so you could only see your sessions or upcoming events allowed us to keep track of our items without possibly clicking around in another staff member's events.

Puntos en contra:

The software did not allow us to create a website through it or link directly to our website, which meant staff had to spend double the time inputting courses into Ungerboeck and then also using Cascade to input information into our website. Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

Gina L.
Event Coordinator en EE. UU.
Seguros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great software for our business center

5,0 hace 2 años

Comentarios: It was a game-changer for us. Put all our service departments into one resource accessible to all at any time. After having the software for five years, we purchased the advance care plan. This gives us a designated customer service member that has helped us make the most out of the software as we are self-supported and do not rely on additional resources from IT. And we can still make it work! As we change, the software changes with us.

Puntos a favor:

This software is totally customizable. It doesn't matter how small or large your business, there's a way to adapt it to exactly what you need. Plenty of reporting options are built into the software that adapts to give the supporting departments what they need with no additional or different input from the event planners. We are a company with a business center that is used for internal and community events. We have used the software for as little as 2 person meetings to events with well over 1000 people using the same process flow. They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time. Software updates have been easy to deploy and mostly seamless.

Puntos en contra:

It did take some time and additional resources to implement but that was due to the complexity and building it to our needs. It is not an "out of the box" product - also the beauty of it! Also the individuals users need to change their passwords often (about every 90 days). That seems to be excessive and when running 2 or 3 shifts the timing to get a reset link may not be ideal.

Brianna C.
Assoc. Director of Summer Conferencing en EE. UU.
Educación superior, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Long Term UB User

5,0 hace 2 años

Comentarios: My overall experience with Ungerboeck has been great! They are always so great to work with and helpful in realizing new projects and ideas that we may have for our institution. They draw upon expertise across different fields and really strive to enhance the user experience. They truly listen to what their customers want for a product.

Puntos a favor:

I love how the software allows you the flexibility to tailor your process and workflows in the system to best fit your needs. It is easy to create steps, fields etc. that are needed to accomplish your company goals and improve efficiency across all levels within an organization including sales and marketing, booking and reservations, contracting, reconciling, budgeting, and forecasting.

Puntos en contra:

What I least like about the software is doing the upgrades. They are necessary but can sometimes be cumbersome to go back through and double check all the functionality is working properly. The good news, is that you can do all of this through the test environment prior to upgrading your production site.

Alternativas consideradas: EMS

Razones para cambiar a Ungerboeck Software: Had better overall functionality.