¿Quién utiliza este software?

Property Management Companies large and small throughout North America looking to manage properties today and grow into the future with an integrated solution.

Valoración media

120 reseñas
  • En general 3.5 / 5
  • Facilidad de uso 3.5 / 5
  • Atención al cliente 3 / 5
  • Funciones 3.5 / 5
  • Relación calidad-precio 3.5 / 5

Detalles del producto

  • Precio de partida $250/mes
  • Versión gratuita No
  • Prueba gratis No, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • RealPage
  • http://www.realpage.com
  • Fundada en 2001

Sobre Propertyware

Propertyware's cloud-based end-to-end property management software empowers property managers and operators to effectively scale their business with ease. Propertyware's comprehensive platform allows you to post and market vacancies including lead-to-lease functionality and fully integrated tenant screening, tenant and owner portals including online payments, cash and accrual accounting, instant access to custom reports & statements with the flexibility to add custom fields.

Funciones de Propertyware

  • Arrendamientos comerciales
  • Arrendamientos minoristas
  • Arrendamientos residenciales
  • Base de datos de arrendatarios
  • Base de datos de propietarios
  • Clasificación de arrendamientos
  • Facturación
  • Gestión de carteras
  • Gestión de contactos
  • Gestión de propiedades
  • Gestión de subarrendamientos
  • Base de datos de arrendatarios
  • Base de datos de propietarios
  • Comprobación de crédito
  • Cálculo del recargo por pago atrasado
  • Facturación
  • Gestión de arrendamientos
  • Gestión de carteras
  • Gestión de contactos
  • Gestión de gastos
  • Gestión de impuestos
  • Gestión de seguros
  • Gestión de sitio web
  • Gestión del mantenimiento
  • Portal de arrendatarios
  • Portal de propietarios
  • Procesamiento de pagos
  • Propiedades comerciales
  • Propiedades residenciales
  • Seguimiento de alquileres
  • Seguimiento de vacantes
  • Comprobación de crédito
  • Gestión de arrendatarios
  • Gestión de gastos
  • Gestión de impuestos
  • Gestión de sitio web
  • Pagos en línea
  • Portal de arrendatarios
  • Portal de propietarios
  • Seguimiento de vacantes

Las reseñas más útiles de Propertyware

Propertyware is complex and challenging, but provides nearly comprehensive functionality.

Traducir con Google Revisado el 9/2/2018
Michael D.
Marketing Team Leader
Propiedad inmobiliaria, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: asdf
3/5
En general
1 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
4 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Our property management company, Royal Rose Properties, literally could not function without it.

Puntos a favor: Their "custom fields" option allows you to record just about whatever information you want or need onto every (unit/building/portfolio/contact/work order/lease/vendor/etc./etc.). On top of that, the system is robust enough to then allow you to create reports that provide, filter by, sort by, and otherwise use that custom data, which means it's useful for tracking just about everything. Which is HUGE for a big, complex mess like property management. Also, while their support system is occasionally (not always or even often!) slow, they do always follow through, and they're tenacious about getting to the bottom of problems. Also, they do actually pay attention to and actually (occasionally) implement new-feature requests, which is really rare in my experience and alone makes them awesome.

Contras: It looks like it's from 1990...and it *acts* like it's from 1990. Which is to say there are lots of small, annoying inconsistencies in the way things are treated that add up to a significant headache without ever actually making you feel like any one thing is enough to make you switch services. For example, you can right-click on a link to any property, lease, or contact and open it in a new tab -- but you can't do that for Work Orders; for whatever reason, they're called through Javascript instead of through a URL, *despite HAVING a unique URL* that you can easily link to. So why is that one thing alone unable to be right-click opened? For another example, you can set a pop-up message to show up whenever you view a property/contact/etc, and that works just fine IF you get to that page by clicking a link to the page. But if you've already been to that page and you use the Back button to get to it, the software deposits you at whatever point in the page you were at when you left...and the pop-up is still way back up at the top of the page, so you have to scroll all the way up to close it, then scroll all the way back down to where you actually want to read (because it greys out the whole page when the pop-up pops up.)

ACH EPay Trigger 5th Day (False Info)

Traducir con Google Revisado el 14/12/2017
Naz A.
Account Manager
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
3/5
En general
3 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
3 / 5
Asistencia técnica
3 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Solution: PW needs to place in their tool a trigger that if Bank does NOT reply within the 5th business day with Funds Transmitted, then Transaction is DECLINED. Currently there is no such trigger. PM BEWARE !!

Puntos a favor: This product has the basic typical platform that most PM Tools provide. Input information into a database is alright.

Contras: To All BeWare !! Problem: Out PM Company was seeing that when a Tenant pays rent via the Tenant Portal ACH Payment (EPay Status: Pending, PW Cycle: Approved, Processed, Originated) the Epay Status would go from Settled one day to Returned the next. Heven forbid the PM Company paid their Owners based upon this FALSE information (EPay Status: Settled, PW Cycle: Pending, No Reply from Bank). Property Ware (PW) Process is Tenant submits a payment via Tenant Portal EPay (PM sees in PW Tool: Pending). PW goes through many cycles (PW Cycles: Approved, Processed, Originated, but still the PM sees in PW Tool: Pending). PW states that it can take up to 3 to 5 business days to process the payment (FALSE Info). Within 3-5 business days if PW does not hear back from Bank that Tenant funds are approved, then PW on its own will change the status to Settled (PM see in PW Tool: Settled, PW Cycle: Settled (False Info)). You as the PM Company pay your Owners based upon this PW Status: Settled (False Info). Solution: PW needs to place in their tool a trigger that if Bank does NOT reply within the 5th business day with Funds Transmitted, then Transaction is DECLINED. Currently, there is no such trigger. PM BEWARE !! It would be nice to have a PW Tool that was looking out for the USERs best interest (PM User) vs the Tenant's best interest (False Info).

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