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Cvent Event Management
¿Qué es Cvent Event Management?
Cvent is the global event marketing and management technology leader. Cvent offers software in-person and virtual event solutions for online event registration, in-event engagement, venue selection, event apps, e-mail marketing, and web surveys. Cvent solutions optimize the entire event marketing and management value chain and have enabled clients around the world to manage millions of meetings and events.
Cvent solutions maximise the impact of in-person, virtual, and hybrid events.
¿Quién usa Cvent Event Management?
No matter your industry, Cvent has experience in helping organizations of all shapes and sizes to better plan, manage, market, and analyze their in-person and virtual meetings and events.
¿Tienes dudas sobre Cvent Event Management?
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Cvent Event Management
Opiniones de Cvent Event Management
One-Stop for Event Management and Registration Needs
Costs are offset by benefits
Puntos a favor:
Reporting is an excellent feature that allows real-time reporting on almost anything you can think of (there are tons of standard reports built into the system, but you can also create custom reports). Being able to provide stakeholders with a link to run reports on-demand saves a lot of time on the planner's end. The event website is easy to edit and keeps attendees up-to-date with information (thereby cutting down on calls and emails with questions). Emails can be set up to be sent out automatically upon certain parameters being met.
Puntos en contra:
Cost is a bit higher than other event management platforms, but tends to have very few glitches (if any) and provides excellent management of events from a couple of people to thousands. I have worked with other platforms that could not handle large groups without crashing, so the consistency in performance is a comfort. Oftentimes, you'll find the cost of the platform is offset by time savings.
Great Tool for Event builders and planners!
Comentarios:
1. Resolve potential last minute issues that may arise onsite
2. Staff has been very productive and prepared to manage attendees
3. Provide enough metrics for admins
4. Easy to adopt by non-technical users
Puntos a favor:
1. Interactive Features with Crowdcompass that customize the user experiences and engagement in an effective way. It has really helped us with onsite preparedness. 2. Cloning events or creating templates to re-use and make adjustments that saves time 3. CRM integration options have allowed us to have 360 degree customer view across CRM and Cvent. We have also used SSO to link our existing users account at registration websites. 4. Flex events 5. Ability to integrate with supplier network and survey tools
Puntos en contra:
1.Ways to manage field permissions for users/roles (edit/delete/update) 2.Enforce field validations on account/organization level so that we can maintain data integrity and event planners cannot customize anything and everything at event level 3. 2 way sync through standard integration is not dynamic for custom fields 4. If salesforce has person account enabled, not business account, cvent has no way to accommodate that on contact level during integration. 5. API limit of 10000 is very less for large events
Cvent review from a user
Comentarios: After using a system that is 30 yrs old, Cvent has made my life so much easier! I never want to use another system again! Everything we need is right here.
Puntos a favor:
EVERYTHING. I absolutely love this system. Easy to use, easy to learn, everything needed for an event is in one place.
Puntos en contra:
Need more training and improvements on abstract manager. Need a way to score the submission by a reviewer.
Big, robust, and clunky
Comentarios: I have a love/hate relationship with Cvent. I've used several other event management tools, and can say that Cvent is the most complete of any I've tried. It is a purpose built software that serves its purpose well. However, it can be difficult to use.
Puntos a favor:
There are some really nice tracking features. Unlike many other event management tools, Cvent seems to be more contact based vs. event based. This means that you can track the same people more easily through a series of events, email, and participation history. It is very robust. If you know what you are doing, you can set up an event registration with any combination of options (sessions, various attendee types and registration paths within the same event).
Puntos en contra:
If you need a simple but stylish event registration, Cvent is not for you (but the price probably already told you that). They obviously recognize that the Standard registration is way to complex for the casual user and the end user interface (the person registering) looks like it was built a decade ago. To address this, Cvent has rolled out "Express" and "Flex" registration to try to simplify the process. In my opinion, these products are awful. They have tried to dumb down the software and make everything drag and drop that it is very difficult to use effectively. There is very little ability to customize the look and feel of event webpages, forms, and emails in this new system.
Respuesta de Cvent
hace 6 años
Hello Layton, Thank you for taking the time to share your experience using Cvent. We're sorry to hear about your dissatisfaction with Flex and have shared your feedback with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. Please do not hesitate to reach out to us should you have any questions or need any assistance.
Cvent is Wonderful
Comentarios: Great! I love [sensitive content hidden]. Always happy and super helpful.
Puntos a favor:
Their Customer Service product knowledge.
Puntos en contra:
It can be difficult to search through the vast Knowledge Base