ChannelAdvisor Enterprise
Por ChannelAdvisor
¿Quién usa ChannelAdvisor Enterprise?
Marcas y comercios minoristas líderes que buscan interactuar con los consumidores en todo el viaje de compra, ampliar su alcance en todos los mercados y mejorar el cumplimiento.
¿Qué es ChannelAdvisor Enterprise?
ChannelAdvisor (NYSE: ECOM) es una plataforma basada en la nube para comercio electrónico cuya misión es conectar y optimizar el comercio electrónico mundial. Durante casi dos décadas, ChannelAdvisor ha ayudado a más de 2700 marcas y comercios minoristas en todo el mundo a mejorar su rendimiento online ampliando los canales de venta, conectándolos con consumidores de todo el mundo, optimizando sus operaciones para obtener un rendimiento óptimo y proporcionando analíticas prácticas para mejorar la competitividad.
Información sobre ChannelAdvisor Enterprise
ChannelAdvisor
http://www.channeladvisor.com
Fundada en 2001
Resumen de precios de ChannelAdvisor Enterprise
ChannelAdvisor Enterprise no está disponible en versión gratuita y no ofrece prueba gratis.
Versión gratuita
No
Prueba gratis
No
Implementación
En la nube, SaaS, web
Formación
En persona
En directo en línea
Seminarios web
Documentación
Asistencia
En línea
Funciones de ChannelAdvisor Enterprise
Productos alternativos
Los productos más populares
Opiniones de ChannelAdvisor Enterprise
Mostrando 5 de 45 opiniones
Cynthia Q.
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Valoración global5/5
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Facilidad de uso4/5
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Funcionalidades5/5
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Asistencia técnica3/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 26/11/2019
"If you sell on more than one marketplace, you need this software"
Comentarios:
We needed to solve a labor issue of trying to post a product/SKU on multiple different marketplaces without having to go to each one and use their particular interfaces.
Channel Advisor simplifies all of that, and allows us to mainstream our postings from a central repository.
Also, CA manages inventory across all channels, so you don't run the risk of overselling.
Built in repricing tools let you automatically adjust your pricing to match marketplace trends and win the sale within your guidelines. Business rules let you be as complex as you want in defining those guidelines.
Overall, this is an extremely robust (and scale-able) system that allows you to customize and manage listings, pricing, inventory and more from one place.
Puntos a favor:
Incredible versatility, allowing us to list a large catalog of products across multiple marketplaces with minimal effort.
Centralized and customizable product data management allows for maximum exposure with minimum labor.
CA keeps up with all the latest requirements and mapping changes from each marketplace, so you don't have to.
Contras:
My only con for this software isn't the software itself - it's the support.
Support requests can take a long time to get addressed/resolved. Almost all have to be escalated, which takes days if not weeks.
- Fuente de la reseña
- Publicado el 26/11/2019
Moshe D.
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Valoración global5/5
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Facilidad de uso3/5
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Funcionalidades5/5
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Asistencia técnica3/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 20/9/2019
"Powerful software but Expensive and hard to learn "
Comentarios: The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software
Puntos a favor: Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard
Contras:
TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash.
They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.
Respuesta de proveedores
por ChannelAdvisor el 25/9/2019
Moshe,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Fuente de la reseña
- Publicado el 20/9/2019
Randy B.
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Valoración global3/5
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Facilidad de uso4/5
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Funcionalidades4/5
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Asistencia técnica2/5
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Relación calidad-precio2/5
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Probabilidad de recomendación
- Fuente de la reseña
- Fuente: SoftwareAdvice
- Publicado el 19/1/2018
"Good software but not the best company"
Comentarios: All in all it is good software but not the best company to work with.
Puntos a favor: CA is probably the best solution in the marketplace for sellers wanting to offer goods on multiple marketplaces. The software is comprehensive and relatively easy to learn and use. It is also stable with few day-to-day problems.
Contras: It is also the most expensive solution out there (by far) and they require a one year contract. In addition, they are not easy to break away from when the contract expires. They continued to charge us even after our contract expired and forced us to go through our bank and credit card company to recover the extra charges. We also found them very inflexible. You pretty much have to accept it is their way or the highway.
- Fuente de la reseña
- Fuente: SoftwareAdvice
- Publicado el 19/1/2018
Meena P.
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Valoración global5/5
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Facilidad de uso5/5
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Funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 20/9/2019
"The Best platform for setting up your online marketplace business"
Comentarios: I have shopped all around time and again to see what other competitors are coming up but I fail every time to learn anything new. Channel Advisor is so far the best in the industry and it always is top in its game.. be it simplifying new updates which may be daunting, keeping up with industry trends, adding features, extremely talented customer support and of course a very solid platform. I believe that they are the best in the industry and offer great value and service.
Puntos a favor: The platform is more easy to understand, solid and simple compared to its competition. Their customer support is extremely talented.
Contras: The only thing I would say is pricing. I wish I could get a better pricing based on a lower tier.. maybe they should encourage sellers who are starting out and give them a basic platform to Manage Inventory and Orders only.
Respuesta de proveedores
por ChannelAdvisor el 25/9/2019
Meena,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Fuente de la reseña
- Publicado el 20/9/2019
Cindie S.
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Valoración global5/5
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Facilidad de uso4/5
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Funcionalidades4/5
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Asistencia técnica4/5
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Relación calidad-precio3/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 23/9/2019
"Logical Software that works well, but can be complex depending on your original data."
Comentarios: We use the software to pull data together from a range of sources since our systems are spread across multiple data points. This makes it more complex, but the software works in a logical manner. We don't use it for order management or stock, rather just as a system to transform and feed data to various marketplaces, and send orders back into our system. I took over a badly set up system and it has taken a year to sort the bad data from the good, and fully work through all of the issues from previous users at my company - the general consensus was that everyone hated CA because they didnt understand it. I actually find CA a logical and easy to use system. It has a lot of functionality and ability to be customised, and we have been able to automate a significant amount of our data flow and pricing strategies making us more effient.
Puntos a favor: Logical, plenty of Customization, helps with automation and efficiencies. I really like Channel Advisor , however it can become quite complex. When you understand the goal, and the software capabilities it is a great system and helps pull together and transform complex data, customizing it for each marketplace.
Contras: Once set up it can be hard to backtrack and redo the system, especially once its in operation. Important to get the data in the right way the first time. It's a tough program to hire for - it sits between IT, Data, and Marketing Content to some extent.
Respuesta de proveedores
por ChannelAdvisor el 26/9/2019
Cindie,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Fuente de la reseña
- Publicado el 23/9/2019
