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¿Qué es Windward System Five?

Windward System Five on Cloud es un sistema de gestión empresarial completo para empresas que venden, brindan servicios o alquilan inventario. El software incluye una funcionalidad básica del punto de venta, CRM, inventario y contabilidad; funciona en tiempo real, totalmente integrado. El conjunto de características y la flexibilidad de la plataforma permite a un conjunto diverso de mercados verticales como Bienes domésticos, OPE, Alquiler y Centros de jardinería prosperar con el uso diario de System5 on Cloud, ya sea una tienda con una sola ubicación o una cadena nacional.

¿Quién usa Windward System Five?

La solución ayuda a las empresas mayoristas/minoristas de tamaño pequeño a mediano a obtener el control de su negocio. Windward System Five es rápido y fácil de usar. La solución está dirigida a empresas que venden, brindan servicios o alquilan inventario.

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Windward System Five

Windward System Five

3,8 (189)
129,00 US$
mes
Versión gratuita
Prueba gratuita
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3,8 (189)
VS.
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Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
No se han encontrado precios
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128
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4,1 (883)
4,1 (883)
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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Windward System Five

Evaluación media

General
3,8
Facilidad de uso
3,7
Atención al cliente
3,8
Funcionalidades
3,8
Relación calidad-precio
3,6

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
36%
4
35%
3
11%
2
8%
1
10%
Scott
Scott
Director of Operations en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

A powerful POS with unlimited flexibility, reliable stability, and great support staff.

5,0 hace 7 años

Comentarios: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Puntos a favor:

- Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Puntos en contra:

- Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

Nava
Owner en EE. UU.
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Great system management

5,0 hace 2 años

Comentarios: When we first took over this long-time local business, previous owners did most reports or tracking by hand (ie hand-written invoices entered into QB and hand-written price books) WWS5 helps us keep track of items in inventory, current prices and mark-ups for inventory, general price increases from vendors, EOD reports and sales, and AR accounts much more easily. We do not currently use the accounting portion, but hope to move over to the accounting option with the new data set.

Puntos a favor:

We currently use Windward for our POS and AR needs. This helps keep us on track for monthly billing to AR clients and keeps up with the daily till. We do very much like the additional features such as inventory management, price checks/updates, but have trouble at time keeping it current due to staffing issues. With more staff, this system would be absolutely amazing.

Puntos en contra:

When we first installed Windward, there were issues with understanding the larger picture during set-up. Understanding more about the system prior to set up would have helped. We are currently setting up a new database now that we understand more about the full operation of WWS5.

Jeff
PARTS MANAGER en Canadá
Automoción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

FIX MOST ANY THING..FOR A COST

3,0 hace 4 semanas Nuevo

Puntos a favor:

The system has many good functions and tracking abilities.

Puntos en contra:

Had to have a "wildcard" search for part numbers programmed in after they said it wasn't part of the system. It was already in the system for description but not for parts. As like so many other reviews, updates are a roll of the dice to see what will be affected when they are done. The biggest issue is, A PRICING MATRIX WITH VARIABLE RATES BASED ON COST. Currently I can set up different percentages based on supplier, sub category and others, BUT I am unable to set a pricing matrix with varying percentages for an increasing cost value. That is $1.00 may be marked up 300% but $1000.00 isn't. That function does not exist and system 5 support team as well as account manager act as if I am the first person/business to want this incorporated into the system. I was told we could spend more money to have some one talk to us to tell us they don't know how to do this. The irony of it all is that I came from a Winworks System that we were out growing, but it had that function available to a great extent. Again kudos to the sales team for saying this system could do every thing we first questioned.

Respuesta de Windward Software

hace 2 semanas

Thanks for your feedback. We appreciate customer input like yours to help improve our software solutions and services. We are committed to fixing defects (bugs) that cause errors in our solutions at no extra charge for our customers. This has been our standard practice for over 40 years. We've assessed the complex pricing matrix you described in your feedback and understand that the requirements include varying percentages based on increasing cost tiers for parts. As you mentioned, this functionality does not exist in System Five and it is complex to build. Our Custom Development Services are designed to fulfill a request like this. We will build or enhance a solution to suit your unique needs. Yes, this type of custom work is a billable service. We encourage you to have a conversation with your Windward Account Manager for more information and to arrange for a consultation if this is important to your business. Our team is here to serve you and support your growth and success.

Rossie
Owner en Canadá
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Windward Software is an amazing program to help you run your business in every aspect.

5,0 hace 2 años

Comentarios: Inventory was a huge issue for us before we started using System Five. We absolutely cannot imagine running our business without Windward System Five at this point.

Puntos a favor:

The Support is A1 and the features of everything from Inventory to Sales Invoices, everything is connected and very user friendly. Reports are easy to run, reconciliations, sales and purchase invoicing, ageing, financials are easy to read and all other functions are again, user friendly.

Puntos en contra:

No cons at this time. We didn't like that it didn't have a payroll feature when we started with it but now it does.

Derek
Manager en Canadá
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Windward Review

4,0 hace 2 años

Comentarios: Mostly positive when it comes to day to day interaction. Any negatives are more nit-picking issues.

Puntos a favor:

Required Orders system and ability to interact with the invoice easily throughout.

Puntos en contra:

Lack of multiple kits. Purchase orders with SO items become buggy with large quantities. If a user moves too quickly in the system, it can break.