Fieldpoint

Fieldpoint

4.5 / 5 7 reseñas

¿Quién utiliza este software?

Fieldpoint software customers are high tech, and industrial equipment service suppliers. They include IT service and telecommunications, medical devices, HVAC, refrigeration, and security systems.


Valoración media

7 reseñas
  • 4.5 / 5
    En general
  • 4.5 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 4.5 / 5
    Características
  • 4.5 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    Cloud, SaaS, Web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Fieldpoint
  • http://www.fieldpoint.net
  • Fundada en 1998

Información sobre este software

Fieldpoint is a complete FIELD SERVICE MANAGEMENT, PROJECT JOB COSTING AND PREVENTATIVE MAINTENANCE system. It is a flexible system that can integrate to Microsoft Dynamics GP, NetSuite and Intacct to streamline your business. The scheduling and dispatching tools are easy to use and efficient. Field technicians can use their MOBILE smart phone to access call details, map directions, enter parts, check lists and collect signatures. Flexible customer billing, DASHBOARDS and FINANCIAL integration


Fieldpoint Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Últimas reseñas disponibles sobre Fieldpoint

Traducción realizada automáticamente. Mostrar la reseña original

Very Extendable

4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: We are currently on Alert by Field Point, with plans to move to the new platform Field Point.

Alert has become integral to how we operate. It touches all departments and has allowed us to scale as we grow. The team at Field Point understands our business model and has guided us as we push the envelope on how to extend the functionality into every aspect of our business.
Alert has become the platform on which we run our business operations. Highly extendable, it has been configured to meet the challenges of our high volume of incidents. The issue reporting has provided insight into how to improve processes. Tasks and checklists guide users, greatly reducing training efforts while supporting consistency. Our Field Labor force leverage the Vendor Portal to receive work orders and provide deliverables which validate scope completion. In conclusion, Alert has been an important part of our service engine as we continue to grow

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Great Product - Provided by a Great Team!

5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: We have been a customer of Fieldpoint since 2003. I have worked in software consulting - prior to 2003, and now serve as the VP, IT at our company. So I've had the chance to work with many software vendors. I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to.....then look no further. You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution. In a world full of new software companies emerging all the time - choose our trusted software vendor, Fieldpoint. Feel free to contact me - I'd be happy to share my experience with you.

Puntos a favor: Flexibility
Customizable toolset
Great implementation/support team

Puntos en contra: No cons - they have always been quick to resolve any issue we experience.