--- description: ¿Qué piensan los usuarios de UKG Pro? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de UKG Pro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.es/software/480/ukg-pro Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.es/software/480/ukg-pro?page=2) > Proveedor de soluciones de gestión de talentos, nómina y recursos humanos integrales, estratégicas y alojadas en la nube. > > Veredicto: 730 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa UKG Pro? Esta solución UltiPro se comercializa principalmente para empresas con más de 100 empleados en todos los sectores. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.3/5** | 730 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UKG - **Ubicación**: Lowell, EE. UU. - **Constitución**: 1977 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, portugués, sueco - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funcionalidades - Acceso móvil - Base de datos de empleados - CRM - Control de procesos de aprobación - Creación de informes/análisis - Cumplimiento tributario - Curación de contenido de autoservicio - Encuestas y comentarios - Estudios de pulso - Gestión de ausencias - Gestión de calendarios - Gestión de candidatos - Gestión de comentarios - Gestión de competencias - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de entrevistas - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de nóminas - Gestión de objetivos - Gestión de recursos humanos - Gestión de revisión del rendimiento - Gestión de sucesiones - Gestión de tareas - Gestión de ventajas - Goal Setting/Tracking - Herramientas de colaboración - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Planificación de personal - Planificación de sucesiones - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Publicación de ofertas de empleo - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento del avance - Tablero de prestaciones - Tiempo y asistencia - Transferencia - Visualización de datos … y 27 características más ## Integraciones (en total: 42) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - GoodHire - Greenhouse - HireRight - ICIMS Hire - Indeed for Employers … y 27 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.es/directory/5/human-resource/software) - [Programas de nóminas](https://www.capterra.es/directory/30202/payroll/software) - [Software de administración de prestaciones](https://www.capterra.es/directory/10025/benefits-administration/software) - [Sistema de gestión del talento](https://www.capterra.es/directory/10029/talent-management/software) - [Software de onboarding](https://www.capterra.es/directory/30819/onboarding/software) ## Alternativas 1. [Deel](https://www.capterra.es/software/205015/deel) — 4.9/5 (4306 reviews) 2. [Rippling](https://www.capterra.es/software/172127/rippling) — 4.9/5 (4860 reviews) 3. [RUN Powered by ADP](https://www.capterra.es/software/185859/run) — 4.6/5 (1521 reviews) 4. [Paylocity](https://www.capterra.es/software/86714/webpay) — 4.3/5 (1927 reviews) 5. [ADP Workforce Now](https://www.capterra.es/software/155895/workforcenow) — 4.4/5 (7253 reviews) ## Opiniones ### "Great HRIS overall" — 5.0/5 > **Simon** | *24 de abril de 2025* | Seguros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \& Talent Management, Compensation, Recruitment \& Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years. > > **Desventajas**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky. > > We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed. ----- ### "Inquirer review" — 5.0/5 > **Alexandra** | *21 de abril de 2026* | Producción audiovisual | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The accessibility is way better than other platform, more user friendly for hte employees. It works really well with our recruitment sites. > > **Desventajas**: BI reporting is not very user friendly, and the customer service team is good, but in some cases the reponse takes too long > > Very good. The implementation process ran very smooth and very productive. We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and is a little difficult to escalate certain cases. ----- ### "Unreliable and difficult to navigate" — 2.0/5 > **Patricia** | *2 de abril de 2026* | Plásticos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless. > > **Desventajas**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times. > > Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution. ----- ### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5 > **Sahil** | *13 de junio de 2026* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution. > > **Desventajas**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks. > > My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations. ----- ### "Highly Recommend" — 4.0/5 > **Jessica** | *21 de abril de 2026* | Empleo y contratación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. > > **Desventajas**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. > > It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. ----- Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.es/software/480/ukg-pro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/480/ukg-pro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados