--- description: ¿Qué piensan los usuarios de NAPA TRACS? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de NAPA TRACS. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para taller de reparación automoción](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.es/software/61551/napa-tracs Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.es/software/61551/napa-tracs?page=2) > Proporciona soluciones de estimación, gestión de talleres, información técnica y CRM al mercado de repuestos desde 1989. > > Veredicto: 258 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa NAPA TRACS? Miembros de NAPA AutoCare e instalaciones profesionales de reparación automotriz ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.2/5** | 258 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: NAPA Auto Parts - **Ubicación**: Atlanta, EE. UU. - **Constitución**: 1928 ## Contexto comercial - **Precio inicial**: 109,00 US$ - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - CRM - Creación de informes y estadísticas - Estimaciones - Gestión de inspecciones - Historial de servicios - Planificación de personal - Programación de citas - Programación del mantenimiento - Punto de venta (POS) - Tarifas de trabajo ## Integraciones (en total: 11) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para taller de reparación automoción](https://www.capterra.es/directory/20006/auto-repair/software) ## Alternativas 1. [ARI](https://www.capterra.es/software/201737/ari) — 4.6/5 (599 reviews) 2. [AutoRepair Cloud](https://www.capterra.es/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shopmonkey](https://www.capterra.es/software/169022/shopmonkey) — 4.6/5 (262 reviews) 4. [Tekmetric](https://www.capterra.es/software/190952/tekmetric) — 4.7/5 (103 reviews) 5. [Shop-Ware](https://www.capterra.es/software/153469/shop-ware) — 4.8/5 (162 reviews) ## Opiniones ### "Great data tracking, and point of sale program" — 4.0/5 > **Mons** | *29 de marzo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the options and functionality it offers. I need to go through more training to learn how to use the rest of it, but what I've used so far is great. > > **Desventajas**: Occasionally changes pricing if I've adjusted it on a work order. So I invoice it out and have to go back and change it to what I had previously quoted. > > Helped me gather and retain much more customer and vehicle information than I previously had. Much easier to search back through past services and repairs. ----- ### "Awesome Software" — 5.0/5 > **shelley** | *26 de mayo de 2022* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them. > > **Desventajas**: The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature. > > I really enjoy the ease of use with the program. ----- ### "Mixed" — 3.0/5 > **Amy** | *26 de mayo de 2022* | Automoción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Inventory management is very useful and easy to use. We love that Repair Link and ProDemand links are now part of the screen. Being able to undo an invoice is a great add as well. Calling TRACS Support is always a great experience. Some of them even call back to make sure you're getting along ok\! > > **Desventajas**: Repair orders and invoicing needs a lot of work. If you have more than five items in your repair order, good luck maneuvering around. Switching over to the profitability screen or technician screen gives you a much easier view. However, they have taken away the ability to drag items around in these screens. There are also way too many columns in each of these two screens. Please bring back spell check\! > > We have used TRACS since it was DOS based. We have seen a lot of bad features come and go, as well as the good. It is easy to use for the most part but can be a little daunting for a service writer in a hurry. ----- ### "Happy with Napa Tracs" — 5.0/5 > **Chelene** | *1 de junio de 2022* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the conveinence the service, and the simplicity of it\! > > **Desventajas**: Not ideal to what is being used now. Napa Tracs makes more sense > > Wonderful ----- ### "Love Napa Tracs and the support behind their product is amazing\!" — 4.0/5 > **Missy** | *6 de junio de 2022* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is up to date, user friendly, invoices and work order look professional with my customers, integrates well with many other software/products. As Tracs users, we have access to the National Trainer, \[SENSITIVE CONTENT\]DAILY (Mon-Fri). Also the support team behind Tracs is very knowledgeable and helpful. They are awesome. We used Mitchel 1 for 20 years and I am so happy we switched to Napa TRACS\! > > **Desventajas**: I have asked for some features with Accounts Receivable. I have been told they are working on those and it will be in an update soon. The best part is if you work with the National Trainer which to my knowledge no others have to offer, they listen, will help in anyway they can and they work to improve their product constantly\! > > My work orders and invoices look more modern, professional. We are able to search not only NAPA but all parts vendors on one screen and see their availability. I am able to run many reports and have help customizing to my shop . All the way from the TRACS rep, conversion team, daily access to the National Trainer and the support hotline, no other company offers that support. I have an amazing team behind me. Well done NAPA and NAPA TRACS\! ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.es/software/61551/napa-tracs?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/61551/napa-tracs) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados