NAPA TRACS

Tracs has been good to us! Was a little overwelming to get started because it can do so much.

Puntos a favor:

The things we like are the ability to make estimates that are complete and ready to turn into repair orders that are already finished when the car arrives. All aspects of the work order are modifiable at any time. Notes are easy to apply and sub estimates stay in history. It is easy to export to Quick Books. The support team has been able to keep us up and running. Our rep. is great! he is there for us when we want to take Tracs to the next step, or if we have a crisis. (such as a computer crash Friday night and a new set up on Sunday)

Puntos en contra:

It would be nice if you could open multiple windows or history RO's over top of each other for clip board pasting or searching history. would be nice to look at history RO's and be able to open the parts items and see where they were purchased. Would be nice if Pro link would not close until you closed it while working on a repair order. Would be nice if the labor estimator had a more detailed menu (more choices)

Benefits of NAPA TRACS

Comentarios: I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing.

Puntos a favor:

Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle.

Puntos en contra:

Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways.

TRACS DOES IT ALL!!!

Comentarios: It's been a good experience over all. TRACS, for us, is an all-in-one tool, that we utilize on a daily basis. From diagnostics, to ordering parts, to keeping track of the expenses on repairs to each individual vehicle, TRACS does it all.

Puntos a favor:

Convenience in ordering parts specific to my saved vehicles. Also, keeping a catalog of our vehicles and equipment.

Puntos en contra:

Pricing would have to be the only con. We have 4 mechanics and 2 shops. It gets a bit expensive for our small business.

Needs work

Puntos a favor:

Napa Enterprise is a good software to use to manage small business and easy to use. The work order management is a great system and is a huge improvement from Napa Legacy.

Puntos en contra:

Big downer is when receiving payment you can only receive one payment at a time and you must type in the amount to receive. Napa Legacy would auto fill in the amount with the customer balance and after receiving payment you could select another customer. Napa Enterprise makes it so you have to exit the payment screen and reload it to select another customer. Slows down receiving to a crawl.

Napa Tracs

Comentarios: over all I like the program.............

Puntos a favor:

I like how easy the program is to use...

Puntos en contra:

The only cons. are the pricing of the addons