Valoración media2 reseñas
- En general 2.5 / 5
- Facilidad de uso 2.5 / 5
- Atención al cliente 3 / 5
- Funciones 2.5 / 5
- Relación calidad-precio 3 / 5
Detalles del producto
- Precio de partida $599/una vez
Datos del proveedor
- Totality Software
- Fundada en 1988
Totality is the only collection program specifically designed for small to mid-sized collection practices. Our focus is on ease of use and affordability. Just about every other collection program on the market is intended for much larger volumes, and they are much more complicated and much more expensive than Totality. If you expect to handle no more than about 10,000 accounts at any one time, you'll find Totality is much easier to use and much more affordable than any of the alternatives.
Funciones de Totality
- Colectas internas
- Creación de informes de oficina de crédito
- Gestión de agencias
- Gestión de clientes
- Gestión de comisiones
- Gestión de contactos
- Gestión de la conformidad
- Gestión de transacciones
- Marcador automático
- Notificaciones automáticas
- Planes de pagos
- Programación de rellamadas
Las reseñas más útiles de Totality
Revisado el 4/12/2018
Puntos a favor: We have used this software for about 9 years. Customer support has been helpful when we have had issues. Simon has offered to help customize the program and reports to better suit our business.
Contras: There are a few glitches in the program, however, we have been working with support to fix the errors.
Revisado el 14/9/2016
HIDDEN TERMS IN THE CONTRACT: ACTUAL TERMS OF AGREEMENT NOT HONORED. Lack of trainer support.
Comentarios: I was excited to get the training for the system offered by Evan Zucker of Totality. He spoke to me at length about the benefits of the system as related to my small business. He took a partial check over the phone and quickly began to debit my account monthly. When I tried to get training from Totality, I was forwarded to an agent in Australia. The time zone was clearly not in line with the East Coast, so we never connected. Time and again I was advised that--truly-the system was easy to use-yet that was not the case. No system can just be 'used' without training. Training never happened and I was given the run around as Totality refused to honor the terms of their agreement.
Puntos a favor: This was the worst experience ever with a software company. Money down the drain. When I demanded my money back, Evan Zucker yelled at me.
Contras: As stated above 1) There was no training 2) The trainer was in a different continent 3) I was yelled at by Evan Zucker when I pushed for a refund ( Never got it)
Respuesta de proveedores
por Totality Software el 2/11/2016
We would be happy to reply to this customer's comments, but we have no record of her name or her firm's name, and so we cannot specifically respond.
We can say two things in general, which apply to all Totality customers:
1. We never yell at customers.
2. Totality comes with a 100-day, 100% money-back guarantee. If this customer, or any customer, asked to return the software within 100 days of purchasing it, we would refund 100% of the purchase price upon request regardless of the circumstances.
Evan H. Zucker
Totality Software, Inc.
(858) 536-8021 Sales
(858) 225-5171 Fax
Easy Debt Collection Software
Celebrating 28 Years: 1988-2016