¿Quién usa Intervals?

Pequeñas empresas y departamentos de grandes empresas: diseñadores, desarrolladores web, consultores, servicios de TI, empresas de software, RR. PP., marketing, SEO, SEM y trabajadores independientes.

¿Qué es Intervals?

Intervals es un software de administración de tareas en línea que combina el seguimiento de tiempo con la administración de tareas en un espacio colaborativo con una sólida creación de informes. Incluye una cola de solicitudes de trabajo e integración de correo electrónico sólida. Ideal para pequeñas empresas, incluidos diseñadores, programadores web, consultores, agencias creativas, firmas de servicios de IT y empresas de comunicaciones. Intervals se utiliza en más de 100 países en cada zona horaria. Construido por y para pequeñas empresas. Confiable desde 2006. Todos los planes incluyen usuarios ilimitados.

Información sobre Intervals

Pelago

https://www.myintervals.com

Fundada en 2006

Resumen de precios de Intervals

Intervals no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Intervals está disponible a partir de 29,00 US$/mes.

Precio inicial

29,00 US$/mes
Ver precios

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

En línea

Funciones de Intervals

Herramientas de gestión de tareas
Acceso móvil
Creación de informes/análisis
Crear subtareas
Gestión de tareas recurrentes
Herramientas de colaboración
Ludificación
Seguimiento de porcentaje de progresión
Seguimiento del tiempo
Vista como lista de tareas
Vista como tabla de tareas
Vista de Gantt/cronología
Vista de hoja de cálculo
Base de datos de empleados
Cálculo de horas extra
Facturación
Gestión de control de horas
Horas facturables y no facturables
Registro automático de tiempos
Seguimiento de horas en movimiento
Seguimiento de horas sin conexión
Seguimiento de vacaciones/ausencias
Tasas de facturación múltiples
Facturación
Gestión de reembolsos
Seguimiento de actividades
Seguimiento de gastos
Seguimiento del proyecto
Seguimiento del tiempo
Seguimiento del tiempo por cliente
Seguimiento del tiempo por proyecto
Acceso remoto
Asistencia remota
Chat de vídeo
Chat en vivo
Colaboración
Conferencias web
Firma electrónica
Gestión de reuniones
Gestión de tareas
Seguimiento de huso horario
Softphone
Supervisión de la actividad de los empleados
CRM
Facturación
Generación de propuestas
Gestión de carteras
Gestión de documentos
Gestión de presupuestos
Gestión de proyectos
Gestión de recursos
Herramientas de colaboración
Portal de clientes
Seguimiento horas/gastos
Diagramas de Gantt
Gestión de carteras
Gestión de ideas
Gestión de presupuestos
Gestión de recursos
Herramientas de colaboración
Metodologías ágiles
Modelos personalizables
Métodos tradicionales
Portal de clientes
Seguimiento costes hasta finalización
Seguimiento de hitos
Seguimiento horas/gastos
Tablero kanban
Admite metodos ágiles
Admite método Scrum
Gestión de carteras
Gestión de problemas
Gestión de recursos
Gestión de requisitos
Gestión de tareas
Gestión de tests y de control de la calidad
Hoja de ruta del producto
Priorización
Seguimiento de errores
Seguimiento de estado
Seguimiento de hitos
Seguimiento de porcentaje de progresión
Seguimiento horas/gastos
Acceso móvil
Automatización de procesos empresariales
Configuración de flujos de trabajo
Controles o permisos de acceso
Editor gráfico del flujo de trabajo
Gestión de calendarios
Gestión de documentos
Gestión de formularios
Gestión de tareas
Integraciones de terceros
Panel de control personalizable
Seguimiento de la conformidad
Sin código

Opiniones de Intervals

Mostrando 5 de 62 opiniones

General
4,5/5
Facilidad de uso
4,3/5
Atención al cliente
4,4/5
Funcionalidades
4,1/5
Relación calidad-precio
4,6/5
Bill G.
Owner
Internet, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 11/10/2018

"Finally found an integrated Project Management and Time Tracking tool for web designers!"

Comentarios: Intervals is just so fast and flexible. For a web designer, it's hard to imagine that one couldn't benefit by using it. We've been using it for several years now. Every system has its learning curve. But this one is pretty easy! Written by designers.... for designers! They knew the territory and made it easier for the rest of us.

Puntos a favor: Might sound funny...but probably my favorite thing is the email queue that allows me to forward client requests directly into a project for time keeping. I use it constantly. It really helps when you're busy to "keep the flow going"! But honestly, there are so many conveniences with Intervals. And it's so fast and smooth!

Contras: I wish there were an easier way to attach sales tax to individual tasks for "non-web"projects. Right now you have to make a separate project for print projects like logos or brochures. It's easy enough to do, but we are always lookijng for "easier" :-) These print projects inevitably come along with web design if one has the skills.

  • Fuente de la reseña 
  • Publicado el 11/10/2018
Usuario verificado
Member
Organización cívica y social, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 7/12/2018

"The best time & project tracking system for our consulting business"

Comentarios: Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also.

Puntos a favor: First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc.
Second, the system is very logical in how you work with it
Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members
Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense. No matter which export format you choose, it looks like it should when it is displayed, printed or emailed, etc.
Fifth, I think their support is great, although we don't need to use it much given how easy it is (once you get used to it)
Sixth, these guys don't rest on their laurels and instead, continually improve the software

Contras: It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see.
It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while.

  • Fuente de la reseña 
  • Publicado el 7/12/2018
Rod J.
  • Valoración global
    3/5
  • Facilidad de uso
    4/5
  • Funcionalidades
    3/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 18/2/2017

"Nice but needs more"

Comentarios: We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms. One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool. There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need. New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time.

Puntos a favor: Price point is good. It is easy to use.

Contras: Lack of features, difficulty in integration

Respuesta de proveedores

por Pelago el 20/4/2017

Thank you for taking the time to give us feedback. We understand how integrating Intervals with third-party tools can be a challenge, and it's one of the areas we are improving. We've recently launched a few more integrations, and we're currently evaluating which ones to add next. Our goal is to continue adding the features and integrations that will benefit the majority of our customers the most. We'll be taking your notes into consideration as we do so. Thank you, again, for sharing.

  • Fuente de la reseña 
  • Publicado el 18/2/2017
Clark B.
CEO
Software informático, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 17/2/2017

"RidgeRun Engineering Review"

Comentarios: The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Puntos a favor: Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Contras: We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Respuesta de proveedores

por Pelago el 20/4/2017

Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them.

Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.

  • Fuente de la reseña 
  • Publicado el 17/2/2017
Mark G.
President / CEO
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 14/9/2016

"Very Pleased"

Comentarios: I purchased Intervals for my small business to make it easier to track and assign tasks. We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed. I looked at a lot of other systems, including BaseCamp, Asana and a few others that are commonly recommended. Intervals was the best fit for what we were seeking.

Puntos a favor: The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying about immediately outgrowing the system. Intervals is very forgiving when errors are made it warns you when you are about to leave a page without saving, for instance, but doesn't bombard you with alerts that aren't needed. It has plenty of room for saving documents and allows comments to be made in Intervals via any email address. It stood out from some other software in that it is also more customizable. Their customer service is excellent, and you can tell that they actually use the software and have thought through and learned what works and what doesn't. A fully-functional timer / timesheet system is another big plus.

Contras: Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff  I love that you can do that and that they actually listen!), such as the ability to organize files into folders (each task sort of acts like a folder, so this is not a big issue in most cases sometimes we have 50 files attached to a task so we have to scroll a bit). Also, the interface design is a little less contemporary than some others. However, these are all very minor, picky issues in comparison to what you get with Intervals software that more than does its job and offers more bang for the buck than its competitors.

Respuesta de proveedores

por Pelago el 28/7/2017

Mark, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business.

We appreciate your feedback on document uploads and the interface. It's very helpful feedback.

In regards to the interface, we've recently launched a new look, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

  • Fuente de la reseña 
  • Publicado el 14/9/2016