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¿Qué es Alora Home Health?

El software Alora simplifica la forma en que distribuyes y administras el flujo de trabajo de atención médica domiciliaria. Alora, una completa solución de agencia optimizada para todos los dispositivos, incluidos los teléfonos inteligentes, ofrece documentación clínica sencilla para todas las disciplinas. — Procesa a todos los pagadores de Medicare y Medicaid en cualquier estado. — Ideal para la atención especializada y no especializada. — Gestiona múltiples oficinas o líneas de negocio.

¿Quién usa Alora Home Health?

Alora es la opción perfecta para las agencias que operan en atención médica domiciliaria, cuidados en el hogar, atención especializada, atención no especializada, servicios privados, cuidados paliativos y/o pediatría. El software Alora es compatible con el navegador y se puede leer en dispositivos móviles.

Alora Home Health Software - 1
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Alora Home Health Software - 5

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones de Alora Home Health

Evaluación media

General
4,6
Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,4
Relación calidad-precio
4,5

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
70%
4
23%
3
4%
2
1%
1
3%
Luis
GAFC Director en EE. UU.
Salud, bienestar y deporte, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Gafc

5,0 hace 3 años

Comentarios: Es un instrumento unico. Organizado y lo correcto para la compania

Puntos a favor:

Este software esta muy apropaido para cualqueier compania. es recomendable

Puntos en contra:

Ponchador, nos pone al dia en todo lo que hace el empleado

Cameron
HR en EE. UU.
Salud, bienestar y deporte, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Human Resources

5,0 el año pasado

Puntos a favor:

I love how easy it is to hire someone in. Being able to put someone's credentials in a system and they are able to keep track of all the important things.

Puntos en contra:

There is nothing that I dislike about Alora.

Sandra
Director of Nursing en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Top Performing Home Health Care Solution

5,0 hace 2 años

Comentarios: I would describe my overall experience as a win.
Alora Home Health has been and still is one of the top performing home health care solutions. I advise that new organizations start with Alora as less training will be needed and it is affordable, while still having the might to manage the organization collectively.
The management of skilled and non-skilled care is one of the most important features Alora has to offer.
Problems solved: The need for one collective platform, the need to manage all components and staff, the need for fair pricing and support.

Puntos a favor:

- Management of all components of home health care. - Affordable, fair price. - Learn to use in a reasonable amount of time. Arranged in a very practical way. - Beneficial to supervisors, caregivers, and patients both individually and collectively. - Scheduling and time management. - Documentation and E-Signatures. - Management of skilled and non-skilled care. - Management of workflows, paperless and efficient. - Accept medicaid and medicare. - Management of billing and invoicing. - EVV included. - Support is above and beyond.

Puntos en contra:

- Missing features/feature quality: scheduling, notes, charts, lists and databases. Notification settings are standard, vital information has been lost or overlooked. - Some nurses and home care staff needed training in order to correctly use each and every feature. - Missing updates that other companies implemented years ago. - Complaints were heard but were not addressed.

Christine
Office Cordinator en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Disappointed User

3,0 hace 2 años

Comentarios: Disappointing

Puntos a favor:

Our nurses and Home Health Aides find it easy to navigate. We have developed training courses to help our new staff orient to the program with the help of AloraPlus integrative videos.

Puntos en contra:

We completed our contract with Alora Plus during the second quarter of 2020. We were sold on the fact that EVV would be an easy process for New Jersey agencies as stated on your website. This was also stated by the sales rep who walked us through the presentation of the system. This has been clearly false advertisement. Alora Home Health Software had not began to set up programming for New Jersey integration until July of this year. According to the Alora's customer service reps there have been New Jersey agencies that have been forced to restart there whole software process with other companies due to this false advertisement.Until this day this issue has still not been resolved.

Vanessa
Administrator en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Alternativas consideradas previamente:

Alora Review

4,0 hace 4 años

Comentarios: The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.

Puntos a favor:

I like that you can do both home care and home health with this software

Puntos en contra:

The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.

Sara
Billing Clerk en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Worth It

4,0 hace 2 años

Comentarios: Overall, my experience with Alora has been great. It's made my job so much easier, quicker & more efficient.

Puntos a favor:

Integration and implementation were fairly easy. I love the Scheduler & Reports tabs. They make it easy to keep track of who has what patients & total numbers or information are at my fingertips with the Reports I can print out.

Puntos en contra:

Sometimes big bugs or issues can take quite some time to get worked out by IT.

Respuesta de Alora Healthcare Systems

hace 9 meses

We appreciate your kind words, your trust in our software, and the fact that you took the time to share your experience with ALORA here.

Evelena
RN, Administrative en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Alora Review

5,0 el año pasado

Comentarios: Excellent customer service.

Puntos a favor:

User friendly. Less paper. Improved time management. Variety of reports. Improved revenue stream.

Puntos en contra:

A few bugs in the beginning stages of implementation. Overall, the process went smoothly.

Gena
RN en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Alora

5,0 el año pasado

Comentarios: Alora has aided in coming into compliance with EVV and also with billing streamlining.

Puntos a favor:

Alora seems to be well suited for visit to visit nurse charting. There is also nice flow from OASIS to Plan of Care. We have had occasional difficulty with times from visit notes not transferring to times on the scheduler upon completion of nursing visit notes. Overall, nursing is satisfied with Alora.

Puntos en contra:

Occasional "glitch", for example with visit times not flowing from note to scheduler.

Ashley
Registered Nurse en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Alora

5,0 hace 2 años

Comentarios: Overall I think Alora Home Health is very useful and helpful in patient care coordination between multiple disciplines.

Puntos a favor:

I like how easy it is to use and the flow of information to other tabs

Puntos en contra:

When you do have an issue it seems hard to get it resolved in a timely manner

Jaylynn
EVV coordinator en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Alora

5,0 el año pasado

Puntos a favor:

I love how easy it is to navigate through Alora!

Puntos en contra:

Sometimes the updates aren’t the best, so you have to work through the issues.

Abi
Registered Nurse en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Great Software

5,0 hace 2 años

Puntos a favor:

Ease of use and ability to complete documentation quickly.

Puntos en contra:

Plan of care orders and goals could be copied from previous plan of care when doing a recertification.

Kirsten
RN en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

user friendly

5,0 hace 2 años

Comentarios: Very happy with the software. As a user of a few different home health software this one seems to be the most user friendly and easy to learn.

Puntos a favor:

very user friendly and able to learn easily.

Puntos en contra:

I feel like in the goals section of charting it becomes repetitive and there could be an easier way to chart the goals. possibly checking boxes on what you taught and then just needing to write how the patient reacted to the teaching.

Tammy
EE. UU.
Hospital y atención sanitaria
Ha utilizado el software durante: No especificado
Fuente de la opinión
Fuente: SoftwareAdvice

Thus far, my experience with Alora has been overall very good.

4,5 hace 11 años

Puntos a favor:

I am a fairly new user with lots of learning ahead of me. At this point of use with our new company, the software has been user-friendly and seems to be very comprehensive in the home care field. The best thing thus far has been the help/support I have received. They have been extremely helpful with resolving some issues and training, as well as with answering questions in a friendly and prompt manner. They have not only helped resolved what I felt like were some big issues but have also taken the time on several occasions to teach me. Our rep is very patient and personable. When it comes down to it, in my opinion, all the home care software out there is similar, for the most part, with varying degrees of bells and whistles, as well as price. Besides price, the thing that sets software vendors apart is the support staff who work with the agencies using the software. Alora has a really good team, and I think that will build on their reputation in a very positive way. I also like how Alora will listen to users that have suggestions to make something easier or better with the software and then sometimes make changes/updates to accommodate. It gives the users a sense of teamwork - that Alora is always trying to make the software better for its users, not just customers with no voice. I like how Alora is constantly updating and sending the updates to the users. I also like the ability to open so many windows from a single window that I'm in to check information, etc. This is very helpful and useful. I really like the scrubbing tool! I think the price is reasonable. I am hoping it stays that way. The more I use the software and learn its capabilities, the more I like it.

Puntos en contra:

The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print. I have lost all data more than once when this happened which was frustrating. I have now learned to hit the save button before I try to print. It still crashes at times, but when I reopen the software, the 485 is there.

Mathew
Nursing Supervisor en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

A Great System Overall - May Lack Specificity for Some Applications.

4,0 hace 6 años

Comentarios: Overall, I think it was a good system. For our particular specialty, it lacked the specificity we needed for many of our forms and the EVV system was better on other platforms. The lack of specificity in the forms meant a lot of extra work on our end, to create many of the documents that we regularly use for Medicaid authorization renewals.

Puntos a favor:

My favorite component of the system is one that is often underrated, the dashboard. The dashboard is not only visually appealing, but well organized with lots of helpful information at a glance. The system seemed very flexible in the sense that you can free form a lot of things. If you already have a very specific setup for many of your forms, this can work really well for you as you.

Puntos en contra:

The downside to the flexibility of the forms is that it lacks specificity. This means that, out of the box, you will have more work to do in setting up your forms than other EMR systems. It take s a while to customize many of these forms which takes time and effort away from the daily business.

shaquiria
Executive's Assistant en EE. UU.
Práctica médica, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Alora Review

4,0 hace 3 años

Puntos a favor:

Easy to navigate with the separated tabs for each responsibilty.

Puntos en contra:

Information inputted doesn't always transfer correctly

Judy
Nurse en EE. UU.
Hospital y atención sanitaria
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Alora is non-interactive

1,0 hace 9 años

Puntos a favor:

We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

Puntos en contra:

The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

cathie
owner en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Alora Review

4,0 hace 4 años

Comentarios: Good

Puntos a favor:

Once we learn the program, it is pretty easy to navigate.

Puntos en contra:

Too many tabs to use and can become confusing where to navigate. There is not anything in written form for us to refer to when we have questions.

Emily
Director of Nursing en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Alora Love

5,0 hace 4 años

Comentarios: We love it. We're glad we switched while we were small because switching now would be a ton of work.

Puntos a favor:

We initially looked into Alora so we could switch from paper charting to computer charting. I chose it because I like the way the nurse note is organized. We were also happy to be able to have patient files, employee files, scheduling and billing all in one place.

Puntos en contra:

The admission assessment is 35 pages long.

Beth
Clinical Manager
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Mostly Good!

4,0 hace 8 años

Puntos a favor:

Easy to use and set-up is nice. I that thing carry over from one chart to the next or one note to the next.

Puntos en contra:

That sometimes it runs slow or boots up off. But you can usually log back on and start where you left off. Sometimes it takes more than one try to upload something into EHR.

KHALIF
CEO
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

User friendly program

5,0 hace 8 años

Puntos a favor:

The program is user friendly. With no training at all, I was able to navigate the system with ease.

Puntos en contra:

Not always able to easily add features our company needs such as tracking falls, infections, or any other identified QA such as ER visits.

Sally
Administrator
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

The Personal Touch

5,0 hace 7 años

Comentarios: When starting the agency many years ago, software was one of the decisions I was most nervous about. So glad I went with Alora!

Puntos a favor:

Intuitive; excellent customer support; receptive to requests for modifications; value for money. Love it!

Enrique
Administrator en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Interesting and educational.

4,0 hace 7 años

Comentarios: You've got a great support team who always have been able to help, eitheir they know the answer or don't!

Puntos a favor:

I think this software is esay to use. It's the inly software for home care I've used as I'm new to the industry, and pretty fast I was able to handle myself in it.

Puntos en contra:

The introduction of Alora Plus hasn't been very smooth. There are some functions, specially reports which don't work in Plus or Classic. Also the interface, for certain things I prefer Classic and for others I prefer Plus.

Nita
Office Manager en EE. UU.
Hospital y atención sanitaria
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Great customer service

5,0 hace 8 años

Puntos a favor:

Easy to use. If I have question or need help with a issue can contact Rachel and if she can't help me at that time she can give me a time she will be available to call and settle my issue. Very good customer service. Thank you

Puntos en contra:

All orders, visit notes ect. needs to have patient ID number on every page. With CMS requesting ADR's and I'm mailing copies of episode to them, I find myself having to manually add the patient ID number to these pages which can be very time consuming.

Angel
Director of Business Development & Clinical Services
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Director of Business Development and Clinical Services

5,0 hace 8 años

Comentarios: We recently decided to go with Alora and so far it's impressive. I would say it is very user-friendly and offers so much more than others. We spent several months looking for several software companies and all options and Alora was among the top that was a complete system. One other company that is very well known actually had fewer features and way more money. For homecare, this is by far the best choice.

Puntos a favor:

The set-up and support to get started are extremely easy and fairly short process. User-friendly for the staff of all levels. Great for billing, payroll, and scheduling.

Puntos en contra:

A little slow and not as well established with hospitals, doctors office, and discharge planners. It would be nice to have an interface with EPIC, PCC, and others or be familiar to those that use those systems.

Robbie
DME Specialist Manager/ RN Case Manager Assistant
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

New to Alora 2016

5,0 hace 8 años

Comentarios: Alora has great training for our company. It does take time to get everyone one on board. Once the confusion is over everything runs great.

Puntos a favor:

How easy Alora is to use. All clients charts are easy to read or find something in the chart. I like how you can give each person as much or as little access to Alora.

Puntos en contra:

A few customer Support members are not trained as well as others. When I get that person I'll hang up and call back, to get another team member. Don't like it take 4 hrs to get old logs due to if an attorney needs the ppr work that's to long.