--- description: ¿Qué piensan los usuarios de Avalara? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Avalara. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de impuestos sobre ventas](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.es/software/75673/avatax Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.es/software/75673/avatax?page=2) > La solución de software Avalara Tax Compliance Suite te permite calcular impuestos, presentar y remitir devoluciones y cumplir con los requisitos de gestión de documentos. > > Veredicto: 355 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Avalara? Avalara proporciona soluciones automatizadas y basadas en la nube para el cumplimiento fiscal en transacciones en EE. UU. y en todo el mundo, independientemente del tamaño o el sector de su empresa. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.0/5** | 355 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funcionalidades | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Avalara - **Constitución**: 2004 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Francia, India, Italia, Japón, México, Reino Unido ## Funcionalidades - Automatización proceso/flujo de trabajo - Conciliación bancaria - Contabilidad de acreedores - Contabilidad de deudores - Creación de informes financieros - Creación de informes/análisis - Cumplimiento tributario - Cálculo de impuestos - Declaración de impuestos - Empresa/negocios - Expedientes electrónicos - Facturación - Gestión de documentos - Gestión de exenciones - Gestión de impuestos - Gestión de impuestos de ventas - Gestión de la conformidad - Gestión de órdenes de compra - Importación y exportación de datos - Impuesto sobre el Valor Añadido (IVA) - Libro general - Registro de auditoría - Seguimiento de transacciones - Varias divisas ## Integraciones (en total: 32) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop … y 17 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de impuestos sobre ventas](https://www.capterra.es/directory/30970/sales-tax/software) ## Categorías relacionadas - [Software de gestión de impuestos sobre ventas](https://www.capterra.es/directory/30970/sales-tax/software) - [Programas de contabilidad](https://www.capterra.es/directory/1/accounting/software) - [Software de impuestos de sociedades](https://www.capterra.es/directory/31560/corporate-tax/software) ## Alternativas 1. [hellotax](https://www.capterra.es/software/187594/hellotax) — 4.7/5 (109 reviews) 2. [QuickBooks Online](https://www.capterra.es/software/141374/quickbooks-online) — 4.3/5 (8452 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.es/software/189398/quickbooks-online) — 4.4/5 (1044 reviews) 4. [QuickBooks Enterprise](https://www.capterra.es/software/46497/quickbooks-enterprise) — 4.5/5 (20646 reviews) 5. [Vertex](https://www.capterra.es/software/160387/vertex-smb) — 4.3/5 (75 reviews) ## Opiniones ### "Avalara Review" — 5.0/5 > **Mrugen** | *26 de marzo de 2026* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation. The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems. > > **Desventajas**: What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users. ----- ### "Quality APIs for sales tax processing and a good support team - when you can reach them." — 4.0/5 > **Justin** | *13 de enero de 2025* | Administración educativa | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and the calculation APIs. > > **Desventajas**: Our account manager changed multiple times in the first few months and has since stabilized. Getting support to respond to tickets was also slow at first. Both have improved. > > Use them for sales tax transaction processing - the calculation and overall NEXUS calculations. They helped get us setup and gave a bit more hand-holding then we expected which was good. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8 de agosto de 2025* | Dispositivos médicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Desventajas**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *13 de febrero de 2025* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The variety of products, and the ability to customize to individuals. > > **Desventajas**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **Usuario verificado** | *3 de julio de 2025* | Sector textil | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **Desventajas**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.es/software/75673/avatax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/75673/avatax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados